Question 1

Explain the difference between groupthink and groupshift.

Accepted Answer

Groupthink is related to norms. It descr

Question 2

A manager in France needs to be aware of the importance the French place on ________.

Accepted Answer

A)  socializing 
B)  uncertainty reduction 
C)  distinctiveness 
D)  social loafing 
E)  status 
A)  socializing 
B)  uncertainty reduction 
C)  distinctiveness 
D)  social loafing 
E)  status

Question 3

Which type of decision-making group is most committed to the group solution?

Accepted Answer

A)  interacting 
B)  brainstorming 
C)  nominal 
D)  electronic 
E)  social 
A)  interacting 
B)  brainstorming 
C)  nominal 
D)  electronic 
E)  social

Question 4

Apply the five stages of group development to the formation of the prison guard group in Zimbardo's prison experiment. Discuss how the role perceptions and role expectations would or would not be affected as the group moved from one stage to the next.

Accepted Answer

The first stage, forming, is characteriz

Question 5

Tim is Javier's manager at an engineering firm. Tim expects Javier to report to him daily with the status of a very important project. Javier is bothered by the amount of time that the daily report takes away from his actual work, but he complies to the expectation and everyday, for five days, sends a one page report to Tim detailing what he has done. At the end of the fifth day, Tim has not replied to Javier's e-mails confirming receipt, nor given any feedback. What can you expect to happen due to the breakdown of the psychological contract?

Accepted Answer

A)  Javier will abandon the project. 
B)  Javier will continue to send the long reports. 
C)  Tim will fire Javier for failing to comply. 
D)  Javier will report Tim to upper management. 
E)  Javier will send fewer or smaller reports. 
A)  Javier will abandon the project. 
B)  Javier will continue to send the long reports. 
C)  Tim will fire Javier for failing to comply. 
D)  Javier will report Tim to upper management. 
E)  Javier will send fewer or smaller reports.

Question 6

What term is used for acceptable standards of behavior that are shared by a group's members?

Accepted Answer

A)  norms 
B)  rules 
C)  standards 
D)  codes of behavior 
E)  explicit contracts 
A)  norms 
B)  rules 
C)  standards 
D)  codes of behavior 
E)  explicit contracts

Question 7

When Judith became a doctor she modeled her manner on her observations of more experienced doctors, and also on the behavior of doctors in medical dramas she had enjoyed watching as a child on TV. What is Judith modeling her manner upon?

Accepted Answer

A)  the role behaviors of doctors 
B)  her role perception of doctors 
C)  the role identity of doctors 
D)  her role expectation of doctors 
E)  the core role actions of doctors 
A)  the role behaviors of doctors 
B)  her role perception of doctors 
C)  the role identity of doctors 
D)  her role expectation of doctors 
E)  the core role actions of doctors

Question 8

Joe is restructuring departments and is creating teams to increase the effectiveness of his departments. He recognizes that the size of groups impacts their overall behavior.

-Joe has learned in an OB course that ________.

Accepted Answer

A)  small groups are good for developing ideas 
B)  large groups are better at taking action 
C)  social loafing is the tendency for individuals to expend less effort when working collectively 
D)  team spirit always spurs individual effort and enhances the group's overall productivity 
E)  groups composed of all men or all women are the most effective groups, in general 
A)  small groups are good for developing ideas 
B)  large groups are better at taking action 
C)  social loafing is the tendency for individuals to expend less effort when working collectively 
D)  team spirit always spurs individual effort and enhances the group's overall productivity 
E)  groups composed of all men or all women are the most effective groups, in general

Question 9

What term is used for the mutual expectations of what management expects from workers and what workers expect from management?

Accepted Answer

A)  group norm 
B)  role expectation 
C)  role identity 
D)  psychological contract 
E)  reactive goals 
A)  group norm 
B)  role expectation 
C)  role identity 
D)  psychological contract 
E)  reactive goals

Question 10

If a group is highly cohesive, meaning that the members in the group are attracted to each other and desire to work together, they will be highly productive even with established low performance norms.

Accepted Answer

A) True 
 B)False

Question 11

The chief advantage of the nominal group technique is that it permits the group to meet formally but does not restrict independent thinking, as does the interacting group.

Accepted Answer

A) True 
 B)False

Question 12

Your organization is considering the use of team decision making. You have read the literature on decision making and are trying to inform your manager about the advantages and disadvantages of group decision making.
-You should expect to find that ________.

Accepted Answer

A)  group decision making will be faster 
B)  group discussions will be shared equally 
C)  there will be increased acceptance of the decision 
D)  group decision making will be very costly 
E)  groups will find reaching a decision to be less effortful than individuals 
A)  group decision making will be faster 
B)  group discussions will be shared equally 
C)  there will be increased acceptance of the decision 
D)  group decision making will be very costly 
E)  groups will find reaching a decision to be less effortful than individuals

Question 13

When the group energy is focused on the task at hand, the group has moved to the ________ stage.

Accepted Answer

A)  storming 
B)  norming 
C)  production 
D)  maturation 
E)  performing 
A)  storming 
B)  norming 
C)  production 
D)  maturation 
E)  performing

Question 14

Individual decisions are generally preferable to group decisions when which of the following is sought?

Accepted Answer

A)  speed 
B)  creativity 
C)  acceptance 
D)  quality 
E)  broad unanimity 
A)  speed 
B)  creativity 
C)  acceptance 
D)  quality 
E)  broad unanimity

Question 15

Which of the following is not a finding of Elton Mayo's Hawthorne studies?

Accepted Answer

A)  A worker's behavior and sentiments are closely related. 
B)  Group standards are highly effective in establishing individual worker output. 
C)  Money was less a factor in determining worker output than were group standards, sentiments, and security. 
D)  Competition between groups will maximize group output. 
E)  Group influences are significant in affecting individual behavior. 
A)  A worker's behavior and sentiments are closely related. 
B)  Group standards are highly effective in establishing individual worker output. 
C)  Money was less a factor in determining worker output than were group standards, sentiments, and security. 
D)  Competition between groups will maximize group output. 
E)  Group influences are significant in affecting individual behavior.

Question 16

Which of the following is not considered an advantage of electronic meetings?

Accepted Answer

A)  Members can be honest. 
B)  It is speedy. 
C)  Individuals receive credit for their ideas. 
D)  It is anonymous. 
E)  Chitchat is eliminated. 
A)  Members can be honest. 
B)  It is speedy. 
C)  Individuals receive credit for their ideas. 
D)  It is anonymous. 
E)  Chitchat is eliminated.

Question 17

Which of the following statements is true?

Accepted Answer

A)  All task groups are also command groups. 
B)  All command groups are also task groups. 
C)  All task groups are also friendship groups. 
D)  All command groups are also informal groups. 
E)  All informal groups are also command groups. 
A)  All task groups are also command groups. 
B)  All command groups are also task groups. 
C)  All task groups are also friendship groups. 
D)  All command groups are also informal groups. 
E)  All informal groups are also command groups.

Question 18

Your group is engaged in problem solving and your goal is fact-finding. Which of the following group sizes should be most effective?

Accepted Answer

A)  2 
B)  4 
C)  8 
D)  10 
E)  15 
A)  2 
B)  4 
C)  8 
D)  10 
E)  15

Question 19

Which of the following was the major finding of Zimbardo's simulated prison experiment?

Accepted Answer

A)  Status differences between groups will always result in conflict between those groups. 
B)  Group cohesiveness is so important that individuals will restrain their natural impulses in order to remain part of the group. 
C)  Individuals can rapidly assimilate new roles very different from their inherent personalities. 
D)  An individual's emotions and the behavioral responses to those emotions are congruent. 
E)  When given the opportunity, people will tend to act in an oppressive manner to those around them. 
A)  Status differences between groups will always result in conflict between those groups. 
B)  Group cohesiveness is so important that individuals will restrain their natural impulses in order to remain part of the group. 
C)  Individuals can rapidly assimilate new roles very different from their inherent personalities. 
D)  An individual's emotions and the behavioral responses to those emotions are congruent. 
E)  When given the opportunity, people will tend to act in an oppressive manner to those around them.

Question 20

One's view of how one is supposed to act in a given situation is a role perception.

Accepted Answer

A) True 
 B)False

Explain the difference between groupthink and groupshift.

A manager in France needs to be aware of the importance the French place on ________.

Which type of decision-making group is most committed to the group solution?

Apply the five stages of group development to the formation of the prison guard group in Zimbardo's prison experiment. Discuss how the role perceptions and role expectations would or would not be affected as the group moved from one stage to the next.

What term is used for acceptable standards of behavior that are shared by a group's members?

When Judith became a doctor she modeled her manner on her observations of more experienced doctors, and also on the behavior of doctors in medical dramas she had enjoyed watching as a child on TV. What is Judith modeling her manner upon?

Joe is restructuring departments and is creating teams to increase the effectiveness of his departments. He recognizes that the size of groups impacts their overall behavior. -Joe has learned in an OB course that ________.

What term is used for the mutual expectations of what management expects from workers and what workers expect from management?

If a group is highly cohesive, meaning that the members in the group are attracted to each other and desire to work together, they will be highly productive even with established low performance norms.

The chief advantage of the nominal group technique is that it permits the group to meet formally but does not restrict independent thinking, as does the interacting group.

Your organization is considering the use of team decision making. You have read the literature on decision making and are trying to inform your manager about the advantages and disadvantages of group decision making. -You should expect to find that ________.

When the group energy is focused on the task at hand, the group has moved to the ________ stage.

Individual decisions are generally preferable to group decisions when which of the following is sought?

Which of the following is not a finding of Elton Mayo's Hawthorne studies?

Which of the following is not considered an advantage of electronic meetings?

Which of the following statements is true?

Your group is engaged in problem solving and your goal is fact-finding. Which of the following group sizes should be most effective?

Which of the following was the major finding of Zimbardo's simulated prison experiment?

One's view of how one is supposed to act in a given situation is a role perception.

What Is Organizational Behavior

Foundations of Individual Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Basic Motivation Concepts

Motivation: From Concept to Applications

Understanding Work Teams

Communication

Basic Approaches to Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

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Exam 9: Foundations of Group Behavior

Explain the difference between groupthink and groupshift.

A manager in France needs to be aware of the importance the French place on ________.

Which type of decision-making group is most committed to the group solution?

Apply the five stages of group development to the formation of the prison guard group in Zimbardo's prison experiment. Discuss how the role perceptions and role expectations would or would not be affected as the group moved from one stage to the next.

What term is used for acceptable standards of behavior that are shared by a group's members?

When Judith became a doctor she modeled her manner on her observations of more experienced doctors, and also on the behavior of doctors in medical dramas she had enjoyed watching as a child on TV. What is Judith modeling her manner upon?

Joe is restructuring departments and is creating teams to increase the effectiveness of his departments. He recognizes that the size of groups impacts their overall behavior. -Joe has learned in an OB course that ________.

What term is used for the mutual expectations of what management expects from workers and what workers expect from management?

If a group is highly cohesive, meaning that the members in the group are attracted to each other and desire to work together, they will be highly productive even with established low performance norms.

The chief advantage of the nominal group technique is that it permits the group to meet formally but does not restrict independent thinking, as does the interacting group.

Your organization is considering the use of team decision making. You have read the literature on decision making and are trying to inform your manager about the advantages and disadvantages of group decision making. -You should expect to find that ________.

When the group energy is focused on the task at hand, the group has moved to the ________ stage.

Individual decisions are generally preferable to group decisions when which of the following is sought?

Which of the following is not a finding of Elton Mayo's Hawthorne studies?

Which of the following is not considered an advantage of electronic meetings?

Which of the following statements is true?

Your group is engaged in problem solving and your goal is fact-finding. Which of the following group sizes should be most effective?

Which of the following was the major finding of Zimbardo's simulated prison experiment?

One's view of how one is supposed to act in a given situation is a role perception.

What Is Organizational Behavior

Foundations of Individual Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Basic Motivation Concepts

Motivation: From Concept to Applications

Understanding Work Teams

Communication

Basic Approaches to Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters