Exam 7: Basic Motivation Concepts

James is a salaried employee whose job is to proofread legal documents. He discovers that he is paid substantially more than his colleagues, even though their jobs and performances are very similar. What is likely to be his reaction to this discovery according to equity theory?

The theory that asserts that motivation depends upon an employee's goals, and the belief that productive behavior will get these goals accomplished, is called ________.

Which of the following is not an ingredient common to all MBO programs?

Your fellow employees have a terrible work situation. They work in an old, run-down building with an antiquated heating system. The work itself is tedious and the supervisor is rarely available and only shows up to give reprimands for production shortfalls. Nobody has received a promotion in two years. The work is boring, repetitious, and unrewarding. You have decided to try to apply Herzberg's two-factor theory. -You decide that your first job should be to remedy the hygiene factors. Which are they?

Which of the following is not a process involved when determining how a model, such as a parent, influences social-learning?

Ana's parents paid her an allowance every week to feed the cats and a few other chores around the house. When Ana's mom lost her job her parents were no longer able to pay her an allowance. Although Ana quit making her bed every morning, she still fed the cats as soon as she woke up. Which of the following best explains Ana's behavior?

Two-factor theory suggests that dissatisfaction is caused by extrinsic factors. Which of the following is an example of such a factor?

You are a new employee with Acme, Inc. Your supervisor has explained your job to you and has indicated that you will have a great deal of control over your job once you become proficient at it. He compliments your history of accepting responsibility and suggests that you are to feel free to offer constructive criticism about the way that your job is structured. -Which of the following is something you would not expect your supervisor to believe?

What would be the predicted result of overpaying a piece-rate worker, according to equity theory?

What does MBO provide for the individual employee?

Individuals with a high need to achieve prefer job situations with personal responsibility, feedback, and an intermediate degree of risk

Jamie is looking for a new job. She was top sales representative for the region, but the promotion to district manager went to a different sales representative that is one of the regional manager's golfing buddies. Jamie's lack of motivation stems from a breakdown in the ________ relationship.

Gloria thinks that she is paid less than other workers in her division and feels extremely resentful. She starts taking long breaks and generally wasting time. Her actions were a result of her perceiving what kind of injustice?

Compare distributive justice and procedural justice in equity theory to the three principal relationships of expectancy theory. How are they commonly used or misused?

Your fellow employees have a terrible work situation. They work in an old, run-down building with an antiquated heating system. The work itself is tedious and the supervisor is rarely available and only shows up to give reprimands for production shortfalls. Nobody has received a promotion in two years. The work is boring, repetitious, and unrewarding. You have decided to try to apply Herzberg's two-factor theory. -What action would probably most motivate the employees?

Self-efficacy refers to an individual's belief that he or she is capable of performing a task.

What is the major failure of reinforcement theory in explaining changes in behavior?

Your fellow employees have a terrible work situation. They work in an old, run-down building with an antiquated heating system. The work itself is tedious and the supervisor is rarely available and only shows up to give reprimands for production shortfalls. Nobody has received a promotion in two years. The work is boring, repetitious, and unrewarding. You have decided to try to apply Herzberg's two-factor theory. -Which of the following statements would likely be true?

Helen is an office worker who processes health insurance forms. She has worked at her present job for three years. Initially she was criticized by her supervisor for sloppy work, but in the months after that improved considerably. Now she consistently processes her forms without errors and above quota. However, she has found her supervisor has not responded to the extra effort she puts in, giving her no praise and no financial reward. Helen will most likely perceive that there is a problem in which of the following relationships?

Distributive justice refers to the perceived fairness of the process used to determine the distribution of rewards.