Exam 10: Operations Planning and Scheduling

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Scheduling involves generating a work schedule for employees or sequences of jobs or customers at workstations.

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A retailer experiences a seasonal demand pattern for its services.Labor requirements over a typical six-month period follow. A retailer experiences a seasonal demand pattern for its services.Labor requirements over a typical six-month period follow.    Costs associated with operations are as follows: Wages = $1,500 per worker per month Hiring cost = $1,500 per worker Layoff cost = $1,500 per worker The current workforce level is 11 workers.Use the spreadsheet approach and the preceding data to answer the following questions. a.What is the total cost of the staffing plan,including the cost of regular wages,hiring,and layoffs using a chase strategy with hiring and layoffs,but no overtime? b.What is the total cost of the staffing plan,using a level strategy in which no overtime is allowed,and the undertime paid for? c.Suppose that overtime is allowed up to 25% of the regular-time capacity,and that overtime wages are 150% of the regular-time rate.What is the total cost of the level strategy with overtime and undertime that also minimizes undertime? Costs associated with operations are as follows: Wages = $1,500 per worker per month Hiring cost = $1,500 per worker Layoff cost = $1,500 per worker The current workforce level is 11 workers.Use the spreadsheet approach and the preceding data to answer the following questions. a.What is the total cost of the staffing plan,including the cost of regular wages,hiring,and layoffs using a chase strategy with hiring and layoffs,but no overtime? b.What is the total cost of the staffing plan,using a level strategy in which no overtime is allowed,and the undertime paid for? c.Suppose that overtime is allowed up to 25% of the regular-time capacity,and that overtime wages are 150% of the regular-time rate.What is the total cost of the level strategy with overtime and undertime that also minimizes undertime?

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The purpose of a rotating schedule is to:

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A service firm uses a level utilization production-planning horizon of six months.They have developed a forecast for the coming three quarters that appears in the table.They can add no more than 15% of their production capacity as overtime.What is the minimum cost sales and operations plan? Can they deliver on their forecast? A service firm uses a level utilization production-planning horizon of six months.They have developed a forecast for the coming three quarters that appears in the table.They can add no more than 15% of their production capacity as overtime.What is the minimum cost sales and operations plan? Can they deliver on their forecast?

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Table 10.8 Suppose that the following eight jobs must be scheduled through a car repair facility (repair times are shown in days): Table 10.8 Suppose that the following eight jobs must be scheduled through a car repair facility (repair times are shown in days):    -Use the information in Table 10.8 to answer this question.What is the flow time of car E if an EDD sequence is obeyed? -Use the information in Table 10.8 to answer this question.What is the flow time of car E if an EDD sequence is obeyed?

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A(n)________ is a strategy that considers and implements a fuller range of supply options than a pure chase or level strategy.

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________ takes advantage of the tangible nature of manufactured goods to absorb uneven rates of supply and demand.

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The sales and operations plan typically has a one-year planning horizon.

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Which one of the following statements about costs of sales and operations plans is BEST?

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