Question 1

The first step in the cross-cultural communications process is ________.

Accepted Answer

A) commitment 
B) awareness 
C) diversity 
D) advocacy 
E) testing 
A) commitment 
B) awareness 
C) diversity 
D) advocacy 
E) testing B

Question 2

Some have expressed concern that U.S.influence is being exerted globally because of U.S. dominance of ________.

Accepted Answer

A) television programming 
B) popular music 
C) the movies 
D) the Internet 
E) the Olympics 
A) television programming 
B) popular music 
C) the movies 
D) the Internet 
E) the Olympics D

Question 3

The process of producing meaning from a source's message is known as ________.

Accepted Answer

A) channeling 
B) decoding 
C) encoding 
D) translating 
E) message selection 
A) channeling 
B) decoding 
C) encoding 
D) translating 
E) message selection B

Question 4

How can attitudes about assimilation and acculturation influence cross-cultural communication?

Accepted Answer

Different cultures have different attitu

Question 5

What do encoding and decoding mean?

Accepted Answer

Encoding involves the source's selection

Question 6

If the world were a village of 100 people,________.

Accepted Answer

A) 50 would own a computer 
B) nine would speak English 
C) 11 would be over the age of 79 
D) 2 would live in substandard housing 
E) 3 would have no electricity 
A) 50 would own a computer 
B) nine would speak English 
C) 11 would be over the age of 79 
D) 2 would live in substandard housing 
E) 3 would have no electricity

Question 7

Describe a process through which an organization can conduct successful cross-cultural
communication.

Accepted Answer

There is a nine-step process practitione

Question 8

What are eight attitudinal elements that can help distinguish one culture from another?

Accepted Answer

Different cultures have different attitu

Question 9

What characteristic do your book's authors add to the eight cultural characteristics identified by Marlene Rossman?

Accepted Answer

A) attitudes about women 
B) attitudes about business communication 
C) attitudes about college students 
D) attitudes about sex 
E) attitudes about the United States of America 
A) attitudes about women 
B) attitudes about business communication 
C) attitudes about college students 
D) attitudes about sex 
E) attitudes about the United States of America

Question 10

The final step in the cross-cultural communications process is ________.

Accepted Answer

A) evaluation 
B) sensitivity 
C) continuing education 
D) advocacy 
E) testing 
A) evaluation 
B) sensitivity 
C) continuing education 
D) advocacy 
E) testing

Question 11

Walmart ran afoul of Canadian and Mexican consumers because of ________.

Accepted Answer

A) cultural insensitivity 
B) a failure to observe local language laws 
C) low wages 
D) A and B 
E) All of the above. 
A) cultural insensitivity 
B) a failure to observe local language laws 
C) low wages 
D) A and B 
E) All of the above.

Question 12

What are some of the difficulties practitioners face in cross-cultural communication?

Accepted Answer

Encoding and decoding are critical in cr

Question 13

Of 31 nations studied,________ ranked first in terms of a rapid,time oriented pace of life.

Accepted Answer

A) Japan 
B) the United States 
C) Switzerland 
D) Mexico 
E) France 
A) Japan 
B) the United States 
C) Switzerland 
D) Mexico 
E) France

Question 14

What is stereotyping,and what is its impact on cross-cultural communication?

Accepted Answer

Stereotyping is the assumption that all

Question 15

According to Hofstede's cultural dimensions,________ measures how well a society tolerates ambiguity.

Accepted Answer

A) long-term orientation 
B) power distance 
C) individualism versus collectivism 
D) uncertainty avoidance 
E) masculinity versus femininity 
A) long-term orientation 
B) power distance 
C) individualism versus collectivism 
D) uncertainty avoidance 
E) masculinity versus femininity

Question 16

Certain attitudes are characteristics of every member of a culture.

Accepted Answer

A) True 
 B)False

Question 17

Nemawashi refers to a ________.

Accepted Answer

A) a Japanese consensus-building process 
B) the Japanese tradition of exchanging gifts 
C) the Spanish tradition of taking a mid-afternoon nap 
D) the Chinese social hierarchy 
E) a Wisconsin-based insurance company 
A) a Japanese consensus-building process 
B) the Japanese tradition of exchanging gifts 
C) the Spanish tradition of taking a mid-afternoon nap 
D) the Chinese social hierarchy 
E) a Wisconsin-based insurance company

Question 18

A culture can consist of many publics.

Accepted Answer

A) True 
 B)False

Question 19

Marketing professional Marlene Rossman calls U.S.society ________.

Accepted Answer

A) a boiling pot 
B) a stew pot 
C) a melting pot 
D) a mosaic 
E) None of the above. 
A) a boiling pot 
B) a stew pot 
C) a melting pot 
D) a mosaic 
E) None of the above.

Question 20

Irish rock star Bono shocked his fans when he ________.

Accepted Answer

A) abruptly retired 
B) lobbied President Bush on behalf of developing nations 
C) announced that he had plagiarized one of his biggest hits 
D) condemned the sex and drug culture of rock and roll 
E) was arrested for stock fraud 
A) abruptly retired 
B) lobbied President Bush on behalf of developing nations 
C) announced that he had plagiarized one of his biggest hits 
D) condemned the sex and drug culture of rock and roll 
E) was arrested for stock fraud

The first step in the cross-cultural communications process is ________.

Some have expressed concern that U.S.influence is being exerted globally because of U.S. dominance of ________.

The process of producing meaning from a source's message is known as ________.

How can attitudes about assimilation and acculturation influence cross-cultural communication?

What do encoding and decoding mean?

If the world were a village of 100 people,________.

Describe a process through which an organization can conduct successful cross-cultural communication.

What are eight attitudinal elements that can help distinguish one culture from another?

What characteristic do your book's authors add to the eight cultural characteristics identified by Marlene Rossman?

The final step in the cross-cultural communications process is ________.

Walmart ran afoul of Canadian and Mexican consumers because of ________.

What are some of the difficulties practitioners face in cross-cultural communication?

Of 31 nations studied,________ ranked first in terms of a rapid,time oriented pace of life.

What is stereotyping,and what is its impact on cross-cultural communication?

According to Hofstede's cultural dimensions,________ measures how well a society tolerates ambiguity.

Certain attitudes are characteristics of every member of a culture.

Nemawashi refers to a ________.

A culture can consist of many publics.

Marketing professional Marlene Rossman calls U.S.society ________.

Irish rock star Bono shocked his fans when he ________.

What Is Public Relations

Jobs in Public Relations

A Brief History of Public Relations

The Publics in Public Relations

Communication Theory and Public Opinion

Ethics and Social Responsibility in Public Relations

Research and Evaluation

Planning: the Strategies of Public Relations

Communication: the Tactics of Public Relations

Multimedia Message Development

Cyber-Relations in the Digital Age

Crisis Communications

Public Relations and Marketing

Public Relations and the Law

Your Future in Public Relations

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Exam 14: Cross-Cultural Communication

The first step in the cross-cultural communications process is ________.

Some have expressed concern that U.S.influence is being exerted globally because of U.S. dominance of ________.

The process of producing meaning from a source's message is known as ________.

How can attitudes about assimilation and acculturation influence cross-cultural communication?

What do encoding and decoding mean?

If the world were a village of 100 people,________.

Describe a process through which an organization can conduct successful cross-cultural communication.

What are eight attitudinal elements that can help distinguish one culture from another?

What characteristic do your book's authors add to the eight cultural characteristics identified by Marlene Rossman?

The final step in the cross-cultural communications process is ________.

Walmart ran afoul of Canadian and Mexican consumers because of ________.

What are some of the difficulties practitioners face in cross-cultural communication?

Of 31 nations studied,________ ranked first in terms of a rapid,time oriented pace of life.

What is stereotyping,and what is its impact on cross-cultural communication?

According to Hofstede's cultural dimensions,________ measures how well a society tolerates ambiguity.

Certain attitudes are characteristics of every member of a culture.

Nemawashi refers to a ________.

A culture can consist of many publics.

Marketing professional Marlene Rossman calls U.S.society ________.

Irish rock star Bono shocked his fans when he ________.

What Is Public Relations

Jobs in Public Relations

A Brief History of Public Relations

The Publics in Public Relations

Communication Theory and Public Opinion

Ethics and Social Responsibility in Public Relations

Research and Evaluation

Planning: the Strategies of Public Relations

Communication: the Tactics of Public Relations

Multimedia Message Development

Cyber-Relations in the Digital Age

Crisis Communications

Public Relations and Marketing

Public Relations and the Law

Your Future in Public Relations

Filters