Question 1

Which of the following statements is true of a recommendation request?

Accepted Answer

A) It is an appropriate instrument for telling managers how a business should be operated. 
B) It includes a reminder that an application for a certain job is on file. 
C)  It is a written message of appreciation after a job interview. 
D)  It should indicate your gratitude, and not an apology for making the request. 
A) It is an appropriate instrument for telling managers how a business should be operated. 
B) It includes a reminder that an application for a certain job is on file. 
C)  It is a written message of appreciation after a job interview. 
D)  It should indicate your gratitude, and not an apology for making the request.

Question 2

During an interview, an interviewer should refrain from asking an interviewee about his or her _____.

Accepted Answer

A) salary expectations 
B) previous employer 
C)  extracurricular activities 
D)  marital status 
A) salary expectations 
B) previous employer 
C)  extracurricular activities 
D)  marital status

Question 3

Which of the following is true of a computer-assisted interview?

Accepted Answer

A) A computer-generated report flags any contradictory responses and highlights any potential problem areas. 
B) A computer-assisted interview obliges an applicant to give polite, socially acceptable responses. 
C)  A computer-assisted interview is ineffective in conducting screening interviews. 
D)  A computer-generated report generates a list of unstructured interview questions for the interviewer to ask. 
A) A computer-generated report flags any contradictory responses and highlights any potential problem areas. 
B) A computer-assisted interview obliges an applicant to give polite, socially acceptable responses. 
C)  A computer-assisted interview is ineffective in conducting screening interviews. 
D)  A computer-generated report generates a list of unstructured interview questions for the interviewer to ask.

Question 4

Write a short note on the closing of an interview.

Accepted Answer

Answers will vary. The interviewer will

Question 5

While preparing for an interview, information about the job sought pertinent in an interview includes _____.

Accepted Answer

A) job title 
B) job redesign 
C)  job enlargement 
D)  job rotation 
A) job title 
B) job redesign 
C)  job enlargement 
D)  job rotation

Question 6

Whether on campus or at a company location, interview methods and practices vary with the situation.

Accepted Answer

A) True 
 B)False

Question 7

Describe follow-up messages.

Accepted Answer

Answers will vary. When an application m

Question 8

According to a UNESCO report of employer views, _____ are considered to be hard skills that are essential for workers in today's business climate.

Accepted Answer

A) technical skills 
B) communication skills 
C)  entrepreneurial skills 
D)  team skills 
A) technical skills 
B) communication skills 
C)  entrepreneurial skills 
D)  team skills

Question 9

Which of the following messages should be written inductively?

Accepted Answer

A) Job-refusal messages 
B) Follow-up messages 
C)  Thank-you messages 
D)  Job-acceptance messages 
A) Job-refusal messages 
B) Follow-up messages 
C)  Thank-you messages 
D)  Job-acceptance messages

Question 10

A consideration to make when preparing for a phone interview is to turn call-waiting on.

Accepted Answer

A) True 
 B)False

Question 11

You have just returned from an interview with a company, and you are considering the appropriateness of a thank-you letter or note. The thank-you message:

Accepted Answer

A) is not necessary if you thanked the interviewer in person after the interview. 
B) should be sent promptly in order to be effective. 
C)  should be sent by mail rather than an email to give you a competitive advantage. 
D)  should include a reminder that the application for the job is on file. 
A) is not necessary if you thanked the interviewer in person after the interview. 
B) should be sent promptly in order to be effective. 
C)  should be sent by mail rather than an email to give you a competitive advantage. 
D)  should include a reminder that the application for the job is on file.

Question 12

While practicing for an interview, you should memorize answers to sound confident and deliver thoroughly.

Accepted Answer

A) True 
 B)False

Question 13

According to a UNESCO report of employer views, team skills are considered to be one of the hard skills essential for workers in today's business climate.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is a behavioral interview question related to communication?

Accepted Answer

A) Tell me about a time when you dealt with an irate customer. 
B) Tell me about a time when you had to analyze information and provide a recommendation. 
C)  Tell me about a goal that you set and did not reach. 
D)  Tell me about a situation where you had to solve a difficult problem. 
A) Tell me about a time when you dealt with an irate customer. 
B) Tell me about a time when you had to analyze information and provide a recommendation. 
C)  Tell me about a goal that you set and did not reach. 
D)  Tell me about a situation where you had to solve a difficult problem.

Question 15

During an interview, if the interviewer calls you by your first name, use the interviewer's first name unless specifically invited to do otherwise.

Accepted Answer

A) True 
 B)False

Question 16

Prepare for a virtual interview just as you would for a traditional interview.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is a behavioral interview question related to adaptability?

Accepted Answer

A) Tell me about a time when you were working in a team in which the members did not get along. 
B) Tell me about a situation where you had to solve a difficult problem. 
C)  Tell me about a situation when you had to be tolerant of an opinion that was different from your own. 
D)  Tell me about a time when you were able to use persuasion to convince someone to see things your way. 
A) Tell me about a time when you were working in a team in which the members did not get along. 
B) Tell me about a situation where you had to solve a difficult problem. 
C)  Tell me about a situation when you had to be tolerant of an opinion that was different from your own. 
D)  Tell me about a time when you were able to use persuasion to convince someone to see things your way.

Question 18

Which of the following is a reason why many companies use computer-assisted interviews?

Accepted Answer

A) To evaluate the performance of an interviewee under stress 
B) To improve the overall quality of an interview by obtaining honest responses from interviewees 
C)  To emphasize the team approach to management and problem solving 
D)  To allow job applicants to connect individually with a number of different interviewers 
A) To evaluate the performance of an interviewee under stress 
B) To improve the overall quality of an interview by obtaining honest responses from interviewees 
C)  To emphasize the team approach to management and problem solving 
D)  To allow job applicants to connect individually with a number of different interviewers

Question 19

According to management consultant Dan Burns, which of the following takes place during the opening formalities stage of an interview?

Accepted Answer

A) Interviewees are asked to demonstrate skills related to logical thinking and creativity. 
B) Interviewees are made to answer standard interview questions and behavioral questions. 
C)  Interviewers sometimes deliberately create anxiety-producing situations in order to assess an applicant's ability to perform under stress. 
D)  Interviewers typically decide in the first 60 seconds whether a candidate will be moved to the top of the list or dropped from consideration. 
A) Interviewees are asked to demonstrate skills related to logical thinking and creativity. 
B) Interviewees are made to answer standard interview questions and behavioral questions. 
C)  Interviewers sometimes deliberately create anxiety-producing situations in order to assess an applicant's ability to perform under stress. 
D)  Interviewers typically decide in the first 60 seconds whether a candidate will be moved to the top of the list or dropped from consideration.

Question 20

In the context of on-campus interviews, the purpose of a second interview is to:

Accepted Answer

A) give executives and administrators other than the human resources interviewer an opportunity to appraise successful candidates. 
B) make candidates meet members of a career services center who can place them in companies on a temporary basis. 
C)  have discussions about salary packages and other company benefits. 
D)  place a candidate in an anxiety-producing situation so that an evaluation can be made of the candidate's performance under stress. 
A) give executives and administrators other than the human resources interviewer an opportunity to appraise successful candidates. 
B) make candidates meet members of a career services center who can place them in companies on a temporary basis. 
C)  have discussions about salary packages and other company benefits. 
D)  place a candidate in an anxiety-producing situation so that an evaluation can be made of the candidate's performance under stress.

Which of the following statements is true of a recommendation request?

During an interview, an interviewer should refrain from asking an interviewee about his or her _____.

Which of the following is true of a computer-assisted interview?

Write a short note on the closing of an interview.

While preparing for an interview, information about the job sought pertinent in an interview includes _____.

Whether on campus or at a company location, interview methods and practices vary with the situation.

Describe follow-up messages.

According to a UNESCO report of employer views, _____ are considered to be hard skills that are essential for workers in today's business climate.

Which of the following messages should be written inductively?

A consideration to make when preparing for a phone interview is to turn call-waiting on.

You have just returned from an interview with a company, and you are considering the appropriateness of a thank-you letter or note. The thank-you message:

While practicing for an interview, you should memorize answers to sound confident and deliver thoroughly.

According to a UNESCO report of employer views, team skills are considered to be one of the hard skills essential for workers in today's business climate.

Which of the following is a behavioral interview question related to communication?

During an interview, if the interviewer calls you by your first name, use the interviewer's first name unless specifically invited to do otherwise.

Prepare for a virtual interview just as you would for a traditional interview.

Which of the following is a behavioral interview question related to adaptability?

Which of the following is a reason why many companies use computer-assisted interviews?

According to management consultant Dan Burns, which of the following takes place during the opening formalities stage of an interview?

In the context of on-campus interviews, the purpose of a second interview is to:

Establishing a Framework for Business

Focusing on Interpersonal and Group Communication

Planning and Decision Making

Preparing Written Messages

Communicating Electronically

Delivering Good- and Neutral-News Messages

Delivering Bad-News Messages

Delivering Persuasive Messages

Understanding the Report Process and Research Methods

Managing Data and Using Graphics

Organizing and Preparing Reports and Proposals

Designing and Delivering Business Presentations

Preparing Resumes and Application Messages

Filters

Exam 14: Interviewing for a Job and Preparing Employment Messages

Which of the following statements is true of a recommendation request?

During an interview, an interviewer should refrain from asking an interviewee about his or her _____.

Which of the following is true of a computer-assisted interview?

Write a short note on the closing of an interview.

While preparing for an interview, information about the job sought pertinent in an interview includes _____.

Whether on campus or at a company location, interview methods and practices vary with the situation.

Describe follow-up messages.

According to a UNESCO report of employer views, _____ are considered to be hard skills that are essential for workers in today's business climate.

Which of the following messages should be written inductively?

A consideration to make when preparing for a phone interview is to turn call-waiting on.

You have just returned from an interview with a company, and you are considering the appropriateness of a thank-you letter or note. The thank-you message:

While practicing for an interview, you should memorize answers to sound confident and deliver thoroughly.

According to a UNESCO report of employer views, team skills are considered to be one of the hard skills essential for workers in today's business climate.

Which of the following is a behavioral interview question related to communication?

During an interview, if the interviewer calls you by your first name, use the interviewer's first name unless specifically invited to do otherwise.

Prepare for a virtual interview just as you would for a traditional interview.

Which of the following is a behavioral interview question related to adaptability?

Which of the following is a reason why many companies use computer-assisted interviews?

According to management consultant Dan Burns, which of the following takes place during the opening formalities stage of an interview?

In the context of on-campus interviews, the purpose of a second interview is to:

Establishing a Framework for Business

Focusing on Interpersonal and Group Communication

Planning and Decision Making

Preparing Written Messages

Communicating Electronically

Delivering Good- and Neutral-News Messages

Delivering Bad-News Messages

Delivering Persuasive Messages

Understanding the Report Process and Research Methods

Managing Data and Using Graphics

Organizing and Preparing Reports and Proposals

Designing and Delivering Business Presentations

Preparing Resumes and Application Messages

Filters