Exam 10: Performance Management: Appraising, Coaching, Promoting, and Compensating
Exam 1: Supervising in Uncertain Times61 Questions
Exam 2: The Managerial Functions74 Questions
Exam 3: Communication: the Vital Link in Supervisory Management65 Questions
Exam 4: Motivational Principles As Applied to Supervision70 Questions
Exam 5: Solving Problems: Decision Making and the Supervisor58 Questions
Exam 6: Positive Discipline67 Questions
Exam 7: Supervisory Planning82 Questions
Exam 8: Supervisory Organizing at the Departmental Level70 Questions
Exam 9: The Supervisor and Employee Recruitment, Selection, Orientation and Training77 Questions
Exam 10: Performance Management: Appraising, Coaching, Promoting, and Compensating96 Questions
Exam 11: Supervisory Leadership and the Management of Change69 Questions
Exam 12: Managing Work Groups: Teamwork, Morale and Counseling70 Questions
Exam 13: Supervising a Diverse Workforce73 Questions
Exam 14: Fundamentals of Controlling80 Questions
Exam 15: Resolving Conflicts in the Workplace59 Questions
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Most performance appraisal forms include factors that serve as criteria for measuring job performance, skills, knowledge, and abilities.
(True/False)
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Which of the following most correctly defines a straight piecework system?
(Multiple Choice)
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Most employees don't care how they are doing, but supervisors are required by the Human Resource Department to conduct performance evaluations.
(True/False)
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Performance appraisal software can weight each factor for a given job according to its importance to the employee's job.
(True/False)
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The supervisor must be prepared to document ratings by citing specific examples of good or bad performance.
(True/False)
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Supervisors should complete the performance evaluation the day before the appraisal meeting so they have an opportunity to review it and make changes if necessary.
(True/False)
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An employee's poor performance and failure to improve are solely indicators of the employee's deficiencies and represent no reflection on the supervisor.
(True/False)
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The system of performance management begins with the supervisor setting the stage for employee success.
(True/False)
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A supervisor should make sure that employees understand that:
(Multiple Choice)
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Which of the following is a misuse of a performance appraisal system?
(Multiple Choice)
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Piecework plans are individual incentive plans keyed to achieving performance goals.
(True/False)
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Which of the following statements about supervisory coaching is NOT true?
(Multiple Choice)
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Supervisors should not feel obligated to provide positive feedback during a performance evaluation because the purpose of an evaluation is to identify areas of the job that require improvement.
(True/False)
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Frequent feedback throughout the year from the supervisor to employees:
(Multiple Choice)
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