Exam 10: Performance Management: Appraising, Coaching, Promoting, and Compensating

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Most performance appraisal forms include factors that serve as criteria for measuring job performance, skills, knowledge, and abilities.

(True/False)
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Internal promotions tend to increase morale in the workplace.

(True/False)
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Which of the following most correctly defines a straight piecework system?

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Why is performance evaluated on a systematic basis?

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Most employees don't care how they are doing, but supervisors are required by the Human Resource Department to conduct performance evaluations.

(True/False)
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Performance appraisal software can weight each factor for a given job according to its importance to the employee's job.

(True/False)
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The supervisor must be prepared to document ratings by citing specific examples of good or bad performance.

(True/False)
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Supervisors should complete the performance evaluation the day before the appraisal meeting so they have an opportunity to review it and make changes if necessary.

(True/False)
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An employee's poor performance and failure to improve are solely indicators of the employee's deficiencies and represent no reflection on the supervisor.

(True/False)
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Promoting from within is always a wise move.

(True/False)
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The system of performance management begins with the supervisor setting the stage for employee success.

(True/False)
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All employees desire promotions.

(True/False)
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A supervisor should make sure that employees understand that:

(Multiple Choice)
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Which of the following is a misuse of a performance appraisal system?

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Formal performance appraisal systems:

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Most employees want to:

(Multiple Choice)
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Piecework plans are individual incentive plans keyed to achieving performance goals.

(True/False)
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Which of the following statements about supervisory coaching is NOT true?

(Multiple Choice)
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Supervisors should not feel obligated to provide positive feedback during a performance evaluation because the purpose of an evaluation is to identify areas of the job that require improvement.

(True/False)
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Frequent feedback throughout the year from the supervisor to employees:

(Multiple Choice)
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