Question 1

Are strategies static or dynamic? What are the forces that lead to this result?

Accepted Answer

Strategies should be dynamic b

Question 2

Most services are tangible; this factor determines how the ten decisions of operations management are handled differently for goods than for services.

Accepted Answer

A) True 
 B)False

Question 3

USMCA seeks to phase out all trade and tariff barriers among Canada, Mexico, and the United States.

Accepted Answer

A) True 
 B)False

Question 4

Nike is the world's largest athletic brand. Its innovative and broad product line helps drive sales; however, a large majority of those sales are in the footwear business. Most of Nike's goods are produced overseas in low-cost factories and then imported to the final market. Nike currently has many of the top U.S. athletes under contract (Michael Jordan, Tiger Woods, Dwyane Wade) but international sales are still small in emerging markets. However, many competitors have attempted to copy Nike's business model (high-value branded products manufactured at low-cost), including Adidas and Reebok, while many retailers have attempted to pass on the low-cost pressure of retail consumers. Perform a SWOT analysis for Nike.

Accepted Answer

Strengths: Innovative products, athletes

Question 5

With regard to the scheduling decision, how are goods-producing organizations different from service companies? Discuss.

Accepted Answer

Goods-producing companies: the

Question 6

The ________ strategy uses exports and licences to penetrate globally.

Accepted Answer

The answer of The ________ strategy uses exports and licences...

Question 7

Key success factor and core competency are synonyms.

Accepted Answer

A) True 
 B)False

Question 8

Production processes are being dispersed to take advantage of national differences in labour costs.

Accepted Answer

A) True 
 B)False

Question 9

Given the position of CD-ROM's in the decline stage of its life cycle, which of the following OM strategies or issues should the makers of CD-ROM's be least concerned with at the current time?

Accepted Answer

A)  forecasting 
B)  cost minimization 
C)  over capacity in the industry 
D)  pruning lines 
E)  reduce capacity 
A)  forecasting 
B)  cost minimization 
C)  over capacity in the industry 
D)  pruning lines 
E)  reduce capacity

Question 10

Which of the following is an example of globalization of operations strategy?

Accepted Answer

A)  Boeing's Dreamliner has engines with higher fuel/payload efficiency. 
B)  Ford's new auto models have dent-resistant panels. 
C)  A Japanese manufacturer, Honda, now operates plants in the United States. 
D)  Hard Rock Café provides an "experience differentiation" at its restaurants. 
E)  Porter Airlines focuses on short-haul flights. 
A)  Boeing's Dreamliner has engines with higher fuel/payload efficiency. 
B)  Ford's new auto models have dent-resistant panels. 
C)  A Japanese manufacturer, Honda, now operates plants in the United States. 
D)  Hard Rock Café provides an "experience differentiation" at its restaurants. 
E)  Porter Airlines focuses on short-haul flights.

Question 11

Which of the following is an example of globalization of operations strategy?

Accepted Answer

A)  Boeing's Dreamliner has engines with higher fuel/payload efficiency. 
B)  Ford's new auto models have dent-resistant panels. 
C)  A Chinese manufacturer, Haier, now operates plants in the United States. 
D)  Hard Rock Café provides an "experience differentiation" at its restaurants. 
E)  Porter Airlines focuses on short-haul flights. 
A)  Boeing's Dreamliner has engines with higher fuel/payload efficiency. 
B)  Ford's new auto models have dent-resistant panels. 
C)  A Chinese manufacturer, Haier, now operates plants in the United States. 
D)  Hard Rock Café provides an "experience differentiation" at its restaurants. 
E)  Porter Airlines focuses on short-haul flights.

Question 12

Boeing's 787 Dreamliner is a state-of-the-art airplane reflecting the global nature of business in the 21st century and one of the fastest-selling commercial jets in history. It incorporates the latest in a wide range of aerospace technologies including an innovative electronic monitoring system and advances in engine technology that increased fuel efficiency by 8%. Boeing teamed with more than 20 international systems suppliers from over a dozen countries. These partners not only spread the risk but also bring commitment to the table because countries that have a stake in the 787 are more likely to buy from Boeing. Perform a SWOT analysis of Boeing's 787 Dreamliner.

Accepted Answer

Strengths: Technological advances (8% in

Question 13

Which of the following OM strategic decisions pertains to sensible location of processes and materials in relation to each other?

Accepted Answer

A)  layout design 
B)  goods and service design 
C)  supply-chain management 
D)  inventory 
E)  scheduling 
A)  layout design 
B)  goods and service design 
C)  supply-chain management 
D)  inventory 
E)  scheduling

Question 14

Operations strategies are implemented in the same way in all types of organizations.

Accepted Answer

A) True 
 B)False

Question 15

One reason for global operations is to gain improvements in the supply chain.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following environmental factors has not been a factor in Microsoft's changing strategy?

Accepted Answer

A)  Google 
B)  security issues 
C)  faster processors 
D)  the Internet 
E)  location of company headquarters 
A)  Google 
B)  security issues 
C)  faster processors 
D)  the Internet 
E)  location of company headquarters

Question 17

The term maquiladora is synonymous with

Accepted Answer

A)  preferential trade zones in Mexico that are located along the U.S. - Mexico border. 
B)  Chinese forced labour camps. 
C)  home-based or cottage industry. 
D)  areas that do not meet U.S. standards for workplace safety and pollution. 
E)  taxes charged by the Mexican government. 
A)  preferential trade zones in Mexico that are located along the U.S. - Mexico border. 
B)  Chinese forced labour camps. 
C)  home-based or cottage industry. 
D)  areas that do not meet U.S. standards for workplace safety and pollution. 
E)  taxes charged by the Mexican government.

Question 18

A multinational corporation has extensive international business involvements.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following will more likely to locate near their customers?

Accepted Answer

A)  an automobile manufacturer 
B)  an aluminum manufacturer 
C)  an insurance company headquarters 
D)  a medical clinic 
E)  a bank headquarters 
A)  an automobile manufacturer 
B)  an aluminum manufacturer 
C)  an insurance company headquarters 
D)  a medical clinic 
E)  a bank headquarters

Question 20

A firm can effectively use its operations function to yield competitive advantage through all of the following except

Accepted Answer

A)  customization of the product. 
B)  setting equipment utilization goals below the industry average. 
C)  speed of delivery. 
D)  constant innovation of new products. 
E)  maintaining a variety of product options. 
A)  customization of the product. 
B)  setting equipment utilization goals below the industry average. 
C)  speed of delivery. 
D)  constant innovation of new products. 
E)  maintaining a variety of product options.

Exam 2: Operations Strategy in a Global Environment

Are strategies static or dynamic? What are the forces that lead to this result?

Most services are tangible; this factor determines how the ten decisions of operations management are handled differently for goods than for services.

USMCA seeks to phase out all trade and tariff barriers among Canada, Mexico, and the United States.

With regard to the scheduling decision, how are goods-producing organizations different from service companies? Discuss.

The ________ strategy uses exports and licences to penetrate globally.

Key success factor and core competency are synonyms.

Production processes are being dispersed to take advantage of national differences in labour costs.

Given the position of CD-ROM's in the decline stage of its life cycle, which of the following OM strategies or issues should the makers of CD-ROM's be least concerned with at the current time?

Which of the following is an example of globalization of operations strategy?

Which of the following is an example of globalization of operations strategy?

Which of the following OM strategic decisions pertains to sensible location of processes and materials in relation to each other?

Operations strategies are implemented in the same way in all types of organizations.

One reason for global operations is to gain improvements in the supply chain.

Which of the following environmental factors has not been a factor in Microsoft's changing strategy?

The term maquiladora is synonymous with

A multinational corporation has extensive international business involvements.

Which of the following will more likely to locate near their customers?

A firm can effectively use its operations function to yield competitive advantage through all of the following except

Operations and Productivity

Project Management

Forecasting

Design of Goods and Services

Managing Quality

Process Strategy and Sustainability

Location Strategies

Layout Strategies

Human Resources, Job Design, and Work Measurement

Supply-Chain Management

Inventory Management

Aggregate Planning

Material Requirements Planning Mrp and Erp

Short-Term Scheduling

Lean Operations

Maintenance and Reliability

Decision-Making Tools

Linear Programming

Transportation Models

Waiting-Line Models

Learning Curves

Simulation

Supply Chain Management Analytics

Sustainability in the Supply Chain

Statistical Process Control

Capacity and Constraint Management

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