Exam 9: Managing Diversity and Inclusion

Corinne was refused a job, even though she had all the required qualifications. The reason for this rejection was that she reacted negatively to an illicit comment made by her interviewer. Based on the given information, it would be most accurate to say that Corinne is a victim of

After 18 months as office manager in Taiwan, Bill Smythe called his boss, Joseph Milhouse, headquartered in Chicago. Bill said, "Joseph, I hate to tell you this, but things aren't well on the home front. We just haven't been able to make the adjustment to living in a foreign country. I'd like to request a transfer back to the States." Joseph replied, "Let me see what I can do." After the phone conversation was concluded, Joseph sadly reflected that, as is often the case, an expatriate, in this case Bill, had failed in a foreign assignment due to

How do businesses benefit by hiring physically disabled people?

The difference between monolithic organizations and pluralistic organizations is that ________

Max's top two employees, Jim and Julia, are African American and Hispanic American, respectively. Jim and his wife and Julia and her husband recently became parents for the first time. Upon reporting back to work after their time off in accordance with the Family and Medical Leave Act, Jim and Julia independently requested changes to their usual 8-to-5, Monday-Friday work schedules. The changes to their schedules allowed them to handle day care and other needs associated with their newborns. Max was happy to provide ________ in an effort to retain his very talented employees.

Under the Americans with Disabilities Act (ADA), ________ is considered a disability.

Do you think organizations should hire disabled employees? Give reasons to support your answer.

________ refers to the submission to or rejection of sexual conduct that is used as a basis for employment decisions.

Suzanne Searles, TransPort's manager of marketing, is traveling on business in a foreign country. She is negotiating a large contract with the ministry of agriculture, and the minister's deputy is asking for a "facilitation fee" of $250 USD to relax certain contractual requirements. At this point, Suzanne should

Anna, a new recruit at Yellow Systems Inc., was encouraged to join the Hispanic Help Group (HHP) to discuss the challenges and opportunities faced by Hispanics at work. The group helped individuals like Anna, who came from a diverse background, understand the norms, culture, and other employees within the organization. With the help of this group, Anna was able to adjust to the organization more quickly and effectively. Thus, Hispanic Help Group is an example of a(n)

________ is the entire process of understanding and appreciating employee differences to build a more effective and profitable company.

A diverse workforce inhibits organizational flexibility because the organization's culture cannot tolerate different styles and approaches.

Gerald, vice president of human resources at Acme Tool, contemplates how future changes in the workforce demographics of the United States will affect Acme's search for talent, as well as Acme's costs for employee benefits. In future years, the United States workforce will experience a

According to the Americans with Disabilities Act (ADA), a disability is strictly defined as

Discuss the ways to prevent failed global assignments.

________ is the first step to be taken in the process of cultivating a diverse workforce.

________ are described as foreign nationals transferred to work at the parent company.

Ramon confided in you, as his management peer, "Three of my best employees are extremely faithful to their religions. One is Muslim; one is Jewish; and one is Catholic. Each wants to take different days off for their religious holidays." You advise him to provide systems accommodation by ________. You know it will create extra work for Ramon in scheduling, but that it will be worth it not to lose these three employees.

Integrating diversity into a corporate mission statement, providing adequate funding toward diversity efforts, and establishing corporate positions responsible for the management of diversity programs are all efforts that demonstrate top management's

The difference between monolithic organizations and multicultural organizations is that