Exam 9: Managing Diversity and Inclusion

Managing diversity at the workplace typically involves such basic activities as

A pluralistic organization is best defined as an organization that

________ is an advantage of managing a diverse workforce.

Explain Geert Hofstede's model.

________ is a defining characteristic of pluralistic organizations.

Lillian Probst, Vice President of International Operations, told her staff, "I have lived and worked in 11 countries in four continents. Although I have encountered many, many cultural differences, I have found that most people embrace the same core values: ________."

Explain why managing diversity may seem to be a contradiction.

In pluralistic organizations, ________

Katherine and several of the young female engineers in her division go out to lunch together on the first Tuesday of each month. During lunch, they discuss their victories and struggles as female engineers in a majority male work environment. The younger employees are particularly interested in hearing "war stories" from Katherine, who has obviously been successful in her career. They use her experiences to guide their own behaviors. Katherine is leading a(n)

A monolithic organization is ________ in terms of its employee population.

Define the term diversity in today's context.

________ are/is one of the disadvantages commonly associated with a diversified workforce.

ABN Corporation, headquartered in New York, was enjoying unparalleled success in its Hamburg, Germany, branch office. At the annual corporate management meeting in New York, Gunter Klaus, Germany branch manager, modestly cited several reasons for his success. He said, "Our decision to hire Anna Bundt into our Hamburg office turned out to be a wise one. Anna is a native of Vienna, Austria. As a result of her knowledge of business in her home country, she has opened doors to many new clients in Austria. This has resulted in a business volume beyond what we had envisioned." In this instance, Anna is a(n)

Multicultural organizations

________ form the largest unemployed minority population in the United States.

A defining characteristic of multicultural organizations is that

Behaviors that cause hostile environment in an organization typically include

Less restrictive policies and procedures and less standardized operating methods

________ is the main reason behind the projected slowdown in the pace of growth of the labor force in the United States and other developed countries.

________ is one of the goals of diversity training.