Question 1

What are the criteria that apply to the strategic impact of human resources?

Accepted Answer

Firms can create a competitive advantage

Question 2

One of the criteria for creating a competitive advantage through human resources is that they should be

Accepted Answer

A)  expensive. 
B)  easily available. 
C)  inimitable. 
D)  spontaneous. 
E)  commonplace. 
A)  expensive. 
B)  easily available. 
C)  inimitable. 
D)  spontaneous. 
E)  commonplace.

Question 3

A(n) ________ is the most common type of incentive plan. It compares a worker's performance against an objective standard with pay determined by his or her own performance.

Accepted Answer

A)  profit-sharing plan 
B)  stock plan 
C)  gainsharing plan 
D)  individual plan 
E)  merit pay system 
A)  profit-sharing plan 
B)  stock plan 
C)  gainsharing plan 
D)  individual plan 
E)  merit pay system

Question 4

In a collective bargaining agreement, a(n) ________ gives workers a voice in what goes on during contract negotiations and administration.

Accepted Answer

A)  grievance procedure 
B)  individual right 
C)  wage component 
D)  security clause 
E)  arbitration 
A)  grievance procedure 
B)  individual right 
C)  wage component 
D)  security clause 
E)  arbitration

Question 5

________ training provides employees with the skills and perspectives they need to collaborate with others.

Accepted Answer

A)  Orientation 
B)  Team 
C)  Performance 
D)  Diversity 
E)  Needs 
A)  Orientation 
B)  Team 
C)  Performance 
D)  Diversity 
E)  Needs

Question 6

Management by objectives involves a subordinate and a supervisor agreeing in advance on specific performance goals.

Accepted Answer

A) True 
 B)False

Question 7

The Occupational Safety and Health Act (OSHA) of 1970

Accepted Answer

A)  states that pregnancy qualifies a woman to receive the same benefits that she would with any other disability. 
B)  holds that retirement benefits are required to be paid to those who vest or earn a right to draw benefits. 
C)  states that unequal pay for men and women performing equal work is prohibited. 
D)  states that employers must maintain records of injuries and deaths caused by workplace accidents and submit to on-site inspections. 
E)  holds that women who perform different jobs of equal worth as those performed by men should be paid the same wage. 
A)  states that pregnancy qualifies a woman to receive the same benefits that she would with any other disability. 
B)  holds that retirement benefits are required to be paid to those who vest or earn a right to draw benefits. 
C)  states that unequal pay for men and women performing equal work is prohibited. 
D)  states that employers must maintain records of injuries and deaths caused by workplace accidents and submit to on-site inspections. 
E)  holds that women who perform different jobs of equal worth as those performed by men should be paid the same wage.

Question 8

________ training focuses on identifying and reducing hidden biases against people with differences and developing the skills needed to manage.

Accepted Answer

A)  Ethnicity 
B)  Team 
C)  Group 
D)  Diversity 
E)  Needs 
A)  Ethnicity 
B)  Team 
C)  Group 
D)  Diversity 
E)  Needs

Question 9

Jim, division manager at Arc Corporation, was unhappy to hear that one of his managers had been cited for an alleged violation of Title VII of the Civil Rights Act-specifically, a complaint that the manager had engaged in discriminatory behavior towards a prospective employee. He will now have to appear before the

Accepted Answer

A)  Equal Employment Opportunity Commission. 
B)  Office of Federal Contract Compliance Programs. 
C)  Department of Labor. 
D)  National Labor Relations Board. 
E)  Federal Trade Commission. 
A)  Equal Employment Opportunity Commission. 
B)  Office of Federal Contract Compliance Programs. 
C)  Department of Labor. 
D)  National Labor Relations Board. 
E)  Federal Trade Commission.

Question 10

Miles applied for a summer job as a bookkeeper. As part of his employment screening, he was asked to take an exam, or ________ test, which has numerical aptitude questions.

Accepted Answer

A)  performance 
B)  cognitive ability 
C)  validity 
D)  personality 
E)  certification 
A)  performance 
B)  cognitive ability 
C)  validity 
D)  personality 
E)  certification

Question 11

In the United States, what are the clauses that are common in a collective bargaining agreement?

Accepted Answer

Certain clauses are common in a collecti

Question 12

The ________ doctrine implies that women who perform different jobs of equal value as those performed by men should be paid the same wage.

Accepted Answer

A)  employment-at-will 
B)  right-to-work 
C)  arbitration 
D)  comparable worth 
E)  union shop 
A)  employment-at-will 
B)  right-to-work 
C)  arbitration 
D)  comparable worth 
E)  union shop

Question 13

Marcie is evaluating four soon-to-be accounting graduates for an entry-level position in her accounting group. The organization is going through some restructuring, and she is not sure how many or what level of accountants she might need a year from now. Doing these ________ is the most difficult part of human resource planning.

Accepted Answer

A)  labor forecasts 
B)  demand forecasts 
C)  job analysis 
D)  employee recruitment 
E)  professional development 
A)  labor forecasts 
B)  demand forecasts 
C)  job analysis 
D)  employee recruitment 
E)  professional development

Question 14

The function of a job analysis is

Accepted Answer

A)  to determine if recruiting should be done internally or externally. 
B)  to determine the applicant's educational level. 
C)  to provide a demographic profile of the "correct" candidate. 
D)  to describe the skills and knowledge needed. 
E)  to provide a basis for compensation to be paid. 
A)  to determine if recruiting should be done internally or externally. 
B)  to determine the applicant's educational level. 
C)  to provide a demographic profile of the "correct" candidate. 
D)  to describe the skills and knowledge needed. 
E)  to provide a basis for compensation to be paid.

Question 15

In the United States, ________ is an employee benefit required by law.

Accepted Answer

A)  medical insurance 
B)  hospital insurance 
C)  cafeteria vouchers 
D)  Social Security 
E)  pension plans 
A)  medical insurance 
B)  hospital insurance 
C)  cafeteria vouchers 
D)  Social Security 
E)  pension plans

Question 16

In a collective bargaining agreement, the ________ clause includes the use of seniority to determine pay increases, job bidding, and the order of layoffs.

Accepted Answer

A)  grievance procedure 
B)  wage component 
C)  security 
D)  arbitration 
E)  individual rights 
A)  grievance procedure 
B)  wage component 
C)  security 
D)  arbitration 
E)  individual rights

Question 17

A provision of the 1938 Fair Labor Standards Act is that

Accepted Answer

A)  employees are normally exempt from overtime pay if they have considerable discretion in how they carry out their jobs. 
B)  discrimination in employment based on race, sex, color, national origin, and religion is prohibited. 
C)  employment discrimination against people with disabilities is prohibited. 
D)  equal opportunity clauses are required in federal contracts. 
E)  unpaid leave is required for medical or family needs. 
A)  employees are normally exempt from overtime pay if they have considerable discretion in how they carry out their jobs. 
B)  discrimination in employment based on race, sex, color, national origin, and religion is prohibited. 
C)  employment discrimination against people with disabilities is prohibited. 
D)  equal opportunity clauses are required in federal contracts. 
E)  unpaid leave is required for medical or family needs.

Question 18

Explain the factors that influence the wage mix.

Accepted Answer

The wage mix is influenced by a variety

Question 19

A(n) ________ interview explores what candidates have actually done in the past.

Accepted Answer

A)  situational 
B)  contingency 
C)  behavioral description 
D)  unstructured 
E)  nondirective 
A)  situational 
B)  contingency 
C)  behavioral description 
D)  unstructured 
E)  nondirective

Question 20

When conducting a termination interview, a manager should

Accepted Answer

A)  tell the employee indirectly that he or she has been fired. 
B)  rush the fired employee offsite as it becomes a security issue. 
C)  allow time for debate during a termination session. 
D)  fire people when they have just returned from a vacation. 
E)  provide written explanations of severance benefits. 
A)  tell the employee indirectly that he or she has been fired. 
B)  rush the fired employee offsite as it becomes a security issue. 
C)  allow time for debate during a termination session. 
D)  fire people when they have just returned from a vacation. 
E)  provide written explanations of severance benefits.

What are the criteria that apply to the strategic impact of human resources?

One of the criteria for creating a competitive advantage through human resources is that they should be

A(n) ________ is the most common type of incentive plan. It compares a worker's performance against an objective standard with pay determined by his or her own performance.

In a collective bargaining agreement, a(n) ________ gives workers a voice in what goes on during contract negotiations and administration.

________ training provides employees with the skills and perspectives they need to collaborate with others.

Management by objectives involves a subordinate and a supervisor agreeing in advance on specific performance goals.

The Occupational Safety and Health Act (OSHA) of 1970

________ training focuses on identifying and reducing hidden biases against people with differences and developing the skills needed to manage.

Miles applied for a summer job as a bookkeeper. As part of his employment screening, he was asked to take an exam, or ________ test, which has numerical aptitude questions.

In the United States, what are the clauses that are common in a collective bargaining agreement?

The ________ doctrine implies that women who perform different jobs of equal value as those performed by men should be paid the same wage.

The function of a job analysis is

In the United States, ________ is an employee benefit required by law.

In a collective bargaining agreement, the ________ clause includes the use of seniority to determine pay increases, job bidding, and the order of layoffs.

A provision of the 1938 Fair Labor Standards Act is that

Explain the factors that influence the wage mix.

A(n) ________ interview explores what candidates have actually done in the past.

When conducting a termination interview, a manager should

Managing in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters

Exam 8: Managing Human Resources

What are the criteria that apply to the strategic impact of human resources?

One of the criteria for creating a competitive advantage through human resources is that they should be

A(n) ________ is the most common type of incentive plan. It compares a worker's performance against an objective standard with pay determined by his or her own performance.

In a collective bargaining agreement, a(n) ________ gives workers a voice in what goes on during contract negotiations and administration.

________ training provides employees with the skills and perspectives they need to collaborate with others.

Management by objectives involves a subordinate and a supervisor agreeing in advance on specific performance goals.

The Occupational Safety and Health Act (OSHA) of 1970

________ training focuses on identifying and reducing hidden biases against people with differences and developing the skills needed to manage.

Miles applied for a summer job as a bookkeeper. As part of his employment screening, he was asked to take an exam, or ________ test, which has numerical aptitude questions.

In the United States, what are the clauses that are common in a collective bargaining agreement?

The ________ doctrine implies that women who perform different jobs of equal value as those performed by men should be paid the same wage.

The function of a job analysis is

In the United States, ________ is an employee benefit required by law.

In a collective bargaining agreement, the ________ clause includes the use of seniority to determine pay increases, job bidding, and the order of layoffs.

A provision of the 1938 Fair Labor Standards Act is that

Explain the factors that influence the wage mix.

A(n) ________ interview explores what candidates have actually done in the past.

When conducting a termination interview, a manager should

Managing in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters