Exam 8: Managing Human Resources

Recruitment is

Calvin laid off two of his employees this morning, and he is scheduled to lay off another employee within an hour. In reflecting on what went well or did not go well during the earlier termination interviews, Calvin realized he did everything correctly, EXCEPT he

A termination interview

Raj wanted to promote a hard-working administrative assistant, Anne, to an administrative management position. When Raj talked to his boss, Don, about this, Don said, "Raj, this might be tricky. Make sure that you carefully and thoroughly discuss this with the human resources department. Right now, Anne is an hourly employee, and she earns time-and-a-half pay for overtime. Promotion of Anne to a management position may place her in a labor category that is exempt from overtime pay requirements under the ________. We have to make sure that we are not in violation of the law and that Anne is completely aware and supportive of the change in status."

Which of the following is true of the provisions of the National Labor Relations Act passed in 1935?

On a day-to-day basis, ________ is a concern of human resources managers.

When faced with a labor deficit, an organization is mostly likely to

The Employee Retirement Income Security Act (ERISA) of 1974

Gene Keller, long-time vice president of human resources at VST Corporation, is helping one of his peers, the vice president of marketing, develop information for a potentially game-changing business opportunity-a major program for a worldwide manufacturer. To be considered for this opportunity, VST must demonstrate its ability to staff the program immediately upon award. To estimate VST's ________ labor supply, Gene uses his human resources information system (HRIS) to generate data regarding turnover, terminations, retirements, promotions, and transfers.

What may help organizations defend themselves in a lawsuit involving employment practices?

When a software company developed a new phone, it determined how many production and marketing employees would be required for the launch. The company was involved in

Managers must ________ the supply of labor, which refers to how many and what types of employees are available.

A company has developed a new cell phone that will be targeted at developing countries. It is estimated that the demand for the new product will initially be slow but would accelerate gradually as the product becomes increasingly familiar to worldwide consumers. In order to determine the number of workers necessary to staff the new production facilities, the company needs to conduct a(n)

The three basic employee benefits required by law are

________ can be used by companies when there is a labor surplus.

Scott, division manager at NC Corporation, worked with his human resources representative, Clive, to audit his division for equity, in terms of diversity, compensation, title, promotion records, etc. After studying Scott's 300-person division for two weeks, Clive reported back to Scott, saying, "Your division does not have any notable equity issues, except for one. On average, your female employees earn 10 percent less than their male counterparts at similar levels performing similar jobs. I do not want us to be cited for being in violation of the ________, so I will work with you to put in place a corrective action plan."

Explain the importance of training and development.

An advantage of a structured interview is that it

Romero was a bit surprised to learn that, to be considered for a supervisory position at Lowell Fine Dining Inc., he would need to take a(n) ________ test to measure his intellectual abilities, including verbal comprehension and numerical aptitude.

________ appraisals, although subjective, focus on observable aspects of performance.