Question 1

________ is the most effective and direct management development tool.

Accepted Answer

A)  People skills 
B)  Coaching 
C)  Diversity training 
D)  Management training 
E)  Mentoring 
A)  People skills 
B)  Coaching 
C)  Diversity training 
D)  Management training 
E)  Mentoring

Question 2

"Andy, Sarah just announced that she is expecting. Frankly, she is a lower quartile performer anyway, so I'll keep her through the birth of her baby and her medical insurance can help her out with those costs, but I'll immediately terminate her employment afterward so that we don't have to pay for the weeks of time off that will follow." Andy said, "Whoa! Katherine, slow down. Stop! Obviously, I have failed to adequately train you for your job as it relates to these kinds of issues. She is entitled to time off from work following the birth of her child. What you are proposing would be a gross violation of the ________ Act.

Accepted Answer

A)  Americans with Disabilities 
B)  Pregnancy Discrimination 
C)  Family and Medical Leave 
D)  Fair Labor Standards 
E)  Equal Pay 
A)  Americans with Disabilities 
B)  Pregnancy Discrimination 
C)  Family and Medical Leave 
D)  Fair Labor Standards 
E)  Equal Pay

Question 3

________ appraisals involve judgments about employee performance.

Accepted Answer

A)  Behavioral 
B)  Results 
C)  Administrative 
D)  Developmental 
E)  Trait 
A)  Behavioral 
B)  Results 
C)  Administrative 
D)  Developmental 
E)  Trait

Question 4

Coaching-being trained by a superior or a consultant-is usually the most effective and direct way to develop managers.

Accepted Answer

A) True 
 B)False

Question 5

The planning stage involves

Accepted Answer

A)  ensuring the availability of the right number and types of people. 
B)  determining appropriate automation methods. 
C)  training of hired individuals. 
D)  determining the pay scales of employees. 
E)  evaluating the results of implemented programs. 
A)  ensuring the availability of the right number and types of people. 
B)  determining appropriate automation methods. 
C)  training of hired individuals. 
D)  determining the pay scales of employees. 
E)  evaluating the results of implemented programs.

Question 6

The ________ prohibits discrimination in employment based on race, sex, color, national origin, and religion.

Accepted Answer

A)  Fair Labor Standards Act of 1938 
B)  Immigration Act of 1924 
C)  Family and Medical Leave Act (1993) 
D)  Americans with Disabilities Act (1990) 
E)  Civil Rights Act of 1964 
A)  Fair Labor Standards Act of 1938 
B)  Immigration Act of 1924 
C)  Family and Medical Leave Act (1993) 
D)  Americans with Disabilities Act (1990) 
E)  Civil Rights Act of 1964

Question 7

________ is conducted during the human resources planning process.

Accepted Answer

A)  Demand forecasting 
B)  Internal recruiting 
C)  Environmental scanning 
D)  Training and development 
E)  Outplacement 
A)  Demand forecasting 
B)  Internal recruiting 
C)  Environmental scanning 
D)  Training and development 
E)  Outplacement

Question 8

Ed, department head at ELS Corporation, contacted his human resources manager, Amanda, to inform her of his need to lay off six workers due to a slowdown in business. After Amanda reviewed Ed's information, she met with him and said, "Ed, this is a problem. You manage a department of 120 staff, and all six of the workers that you plan to lay off are white male hourly employees over the age of 60 years. This may be viewed as discriminatory because of the

Accepted Answer

A)  workers' protection under affirmative action requirements." 
B)  workers' exempt status under the Fair Labor Standards Act." 
C)  adverse impact." 
D)  employment-at-will concept." 
E)  violation of the Worker Adjustment and Retraining Notification Act." 
A)  workers' protection under affirmative action requirements." 
B)  workers' exempt status under the Fair Labor Standards Act." 
C)  adverse impact." 
D)  employment-at-will concept." 
E)  violation of the Worker Adjustment and Retraining Notification Act."

Question 9

Describe the three stages of the human resources planning process.

Accepted Answer

The human resources (HR) planning proces

Question 10

Tomas had a need to fill 20 new positions in his North American division over the next six months. The positions ranged from entry-level through senior management. He was advised by his human resources department that the most frequently used sources of outside applicants are

Accepted Answer

A)  Internet job boards, websites, employee referrals, newspaper ads, and campus recruiting. 
B)  Internet job boards, company websites, employee referrals, community flyers/leaflets, and campus recruiting. 
C)  Internet job boards, competitor employee lists, employee referrals, newspaper ads, and campus recruiting. 
D)  Internet job boards, client websites, former employee files, newspaper ads, and campus recruiting. 
E)  Internet job boards, company websites, employee referrals, newspaper ads, and campus recruiting. 
A)  Internet job boards, websites, employee referrals, newspaper ads, and campus recruiting. 
B)  Internet job boards, company websites, employee referrals, community flyers/leaflets, and campus recruiting. 
C)  Internet job boards, competitor employee lists, employee referrals, newspaper ads, and campus recruiting. 
D)  Internet job boards, client websites, former employee files, newspaper ads, and campus recruiting. 
E)  Internet job boards, company websites, employee referrals, newspaper ads, and campus recruiting.

Question 11

The Equal Pay Act (EPA) of 1963

Accepted Answer

A)  allows differences in pay in the case of a seniority system or merit system. 
B)  requires employees to pursue workplace safety. 
C)  states that pregnancy is a disability. 
D)  protects private pension programs from mismanagement. 
E)  requires employers to provide health insurance to their employees. 
A)  allows differences in pay in the case of a seniority system or merit system. 
B)  requires employees to pursue workplace safety. 
C)  states that pregnancy is a disability. 
D)  protects private pension programs from mismanagement. 
E)  requires employers to provide health insurance to their employees.

Question 12

In a performance test, the test taker

Accepted Answer

A)  performs a sample of the job. 
B)  takes a paper-and-pencil honesty test. 
C)  is measured for general aptitude. 
D)  is evaluated for drug use. 
E)  only solves mathematical problems. 
A)  performs a sample of the job. 
B)  takes a paper-and-pencil honesty test. 
C)  is measured for general aptitude. 
D)  is evaluated for drug use. 
E)  only solves mathematical problems.

Question 13

________ builds on recruiting and involves decisions about whom to hire.

Accepted Answer

A)  Job analysis 
B)  Selection 
C)  Performance appraisal 
D)  Comparable worth 
E)  Diversity training 
A)  Job analysis 
B)  Selection 
C)  Performance appraisal 
D)  Comparable worth 
E)  Diversity training

Question 14

________ plays a vital strategic role as companies attempt to compete through people.

Accepted Answer

A)  Organizational strategic planning 
B)  Human resource management 
C)  HRM environmental scanning 
D)  Human resources planning 
E)  Professional development 
A)  Organizational strategic planning 
B)  Human resource management 
C)  HRM environmental scanning 
D)  Human resources planning 
E)  Professional development

Question 15

Alice Martin, the chief operating officer of Triton Foods, has lost her vice president of operations to a competitor, and she has decided to fill the position with a new hire-partly because her previous vice president had not trained a successor, and partly because she wants to introduce some "new blood" to her management team. Given the importance of the management position she is seeking to fill, Alice should choose to rely upon

Accepted Answer

A)  web job boards. 
B)  the company website. 
C)  an employee referral. 
D)  a specialized executive search firm. 
E)  a journal ad. 
A)  web job boards. 
B)  the company website. 
C)  an employee referral. 
D)  a specialized executive search firm. 
E)  a journal ad.

Question 16

When organizations have more people than they need, they can use ________ to reduce the surplus if they have planned far enough in advance.

Accepted Answer

A)  attrition 
B)  promotion 
C)  outsourcing 
D)  job specifications 
E)  job analysis 
A)  attrition 
B)  promotion 
C)  outsourcing 
D)  job specifications 
E)  job analysis

Question 17

________ requires covered employers to give employees 60 written days' notice of plant closings or mass layoffs.

Accepted Answer

A)  Fair Labor Standards Act 
B)  Civil Rights Act 
C)  Worker Adjustment and Retraining Notification Act 
D)  Americans with Disabilities Act 
E)  Vocational Rehabilitation Act 
A)  Fair Labor Standards Act 
B)  Civil Rights Act 
C)  Worker Adjustment and Retraining Notification Act 
D)  Americans with Disabilities Act 
E)  Vocational Rehabilitation Act

Question 18

In the context of incentive systems, profit-sharing plans

Accepted Answer

A)  reward individual performance. 
B)  are used to reward employees for increasing productivity in areas under their control. 
C)  are usually implemented in the division or the organization as a whole. 
D)  are given on the basis of how a worker's performance measures against an objective standard. 
E)  do not give all employees a stake in the company's success. 
A)  reward individual performance. 
B)  are used to reward employees for increasing productivity in areas under their control. 
C)  are usually implemented in the division or the organization as a whole. 
D)  are given on the basis of how a worker's performance measures against an objective standard. 
E)  do not give all employees a stake in the company's success.

Question 19

Compare and contrast the three types of decisions that are crucial for designing an effective pay plan.

Accepted Answer

Three types of decisions are crucial for

Question 20

Chris invested a large portion of his department's budget on the staff training program in the past year. He first assessed his staff's needs. Then, he designed a training program. Next, he determined training methods and locations and implemented the program. Now, a year later, it is time to

Accepted Answer

A)  determine job rotation assignments. 
B)  establish training objectives and content. 
C)  develop role-play opportunities. 
D)  evaluate the program's effectiveness. 
E)  determine which staff need which type of training. 
A)  determine job rotation assignments. 
B)  establish training objectives and content. 
C)  develop role-play opportunities. 
D)  evaluate the program's effectiveness. 
E)  determine which staff need which type of training.

________ is the most effective and direct management development tool.

________ appraisals involve judgments about employee performance.

Coaching-being trained by a superior or a consultant-is usually the most effective and direct way to develop managers.

The planning stage involves

The ________ prohibits discrimination in employment based on race, sex, color, national origin, and religion.

________ is conducted during the human resources planning process.

Describe the three stages of the human resources planning process.

Tomas had a need to fill 20 new positions in his North American division over the next six months. The positions ranged from entry-level through senior management. He was advised by his human resources department that the most frequently used sources of outside applicants are

The Equal Pay Act (EPA) of 1963

In a performance test, the test taker

________ builds on recruiting and involves decisions about whom to hire.

________ plays a vital strategic role as companies attempt to compete through people.

When organizations have more people than they need, they can use ________ to reduce the surplus if they have planned far enough in advance.

________ requires covered employers to give employees 60 written days' notice of plant closings or mass layoffs.

In the context of incentive systems, profit-sharing plans

Compare and contrast the three types of decisions that are crucial for designing an effective pay plan.

Chris invested a large portion of his department's budget on the staff training program in the past year. He first assessed his staff's needs. Then, he designed a training program. Next, he determined training methods and locations and implemented the program. Now, a year later, it is time to

Managing in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters

Exam 8: Managing Human Resources

________ is the most effective and direct management development tool.

________ appraisals involve judgments about employee performance.

Coaching-being trained by a superior or a consultant-is usually the most effective and direct way to develop managers.

The planning stage involves

The ________ prohibits discrimination in employment based on race, sex, color, national origin, and religion.

________ is conducted during the human resources planning process.

Describe the three stages of the human resources planning process.

Tomas had a need to fill 20 new positions in his North American division over the next six months. The positions ranged from entry-level through senior management. He was advised by his human resources department that the most frequently used sources of outside applicants are

The Equal Pay Act (EPA) of 1963

In a performance test, the test taker

________ builds on recruiting and involves decisions about whom to hire.

________ plays a vital strategic role as companies attempt to compete through people.

When organizations have more people than they need, they can use ________ to reduce the surplus if they have planned far enough in advance.

________ requires covered employers to give employees 60 written days' notice of plant closings or mass layoffs.

In the context of incentive systems, profit-sharing plans

Compare and contrast the three types of decisions that are crucial for designing an effective pay plan.

Chris invested a large portion of his department's budget on the staff training program in the past year. He first assessed his staff's needs. Then, he designed a training program. Next, he determined training methods and locations and implemented the program. Now, a year later, it is time to

Managing in a Global World

The Evolution of Management

The Organizational Environment and Culture

Ethics and Corporate Responsibility

Planning and Decision Making

Entrepreneurship

Organizing for Success

Managing Diversity and Inclusion

Leadership

Motivating People

Teamwork

Communicating

Managerial Control

Innovating and Changing

Filters