Exam 19: Controlling,information,and Technology

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What are the steps in evaluating information?

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________ have been called the "Siamese twins of management."

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Outline the steps involved in the controlling process.

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Which one of the following types of information would be most appropriate for top managers of a large corporation?

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Define the terms "technology," "information technology," and "information systems."

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"Paralysis by analysis" is generally caused by ________.

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Organizations must clearly define and acknowledge information security accountability and responsibility.Which one of the Generally Accepted System Security Principles (GASSP)for maintaining information security is being talked about here?

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Factors within an organization that are barriers to organizational goal attainment are called ________.

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Which one of the following is the first step in evaluating organizational information?

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Which of the following is a factor that determines the value of information?

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To control successfully,managers must understand not only the control process,but also how organization members relate to it.

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________ standards are those associated with return on investment.

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________ involves comparison of organizational information with the expected cost of obtaining that information.

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The process of developing information begins with gathering some type of facts or statistics,called ________.

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________ is the extent to which the receipt of information allows decisions to be made and action to be taken so the organization can gain some benefit from possessing the information.

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Immediately after Randor Leather awarded a long-term contract for supply of raw materials,its operations manager gets information from a vendor about a much cheaper source of raw material.This information is likely to be of little use to the business because it is not ________.

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Describe the information that is appropriate for making strategic planning decisions and for making operational control decisions.

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The operations manager of Pegasus Inc.wants to know the return on investment on a recent promotional drive to develop the marketing strategy for next year.The marketing manager sends him a detailed report on all the personnel in his department and the salaries and bonuses paid to them over the past year.This information is likely to be useless to the operations manager because it is not ________.

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Three activities that improve IS effectiveness are managing user satisfaction,managing the IS workforce,and managing IS security.

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________ is defined in terms of how relevant the information is to the decision-making situation the manager faces.

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