Exam 12: Building and Managing Human Resources

The degree to which a test measures what it is supposed to measure is known as the reliability of the test.

Feedback has help a company increase its profit margin by

What is pay level? What is its impact on an organization? Give at least two examples.

Outsourcing best for jobs that require problem solving and creativity.

What does a cafeteria-style benefit plan do?

At SureFit, Inc., a company that manufactures steel gaskets, most of the employees belong to a union. Recently, many employees have been complaining about the pay discrepancy between the top managers and lower-level employees. To address this situation, the union would most likely want to

Discuss the advantages and the disadvantages of external and internal recruiting. Give an example for each.

The relative position of an organization's pay incentives in comparison with those of other organizations in the same industry employing similar kinds of workers is called pay

Six Sigma programs

Microsoft Corporation interviews dozens of highly qualified programmers before deciding on which ones to hire. This is the HRM process of

Kristian is the human resource manager for Lifeline, Inc., a wilderness search-and-rescue operation. He will be training new recruits for a job that requires crossing mountainous, and often treacherous, terrain and administering first aid. Which of the following should Kristian do to prepare recruits?

The process of identifying in writing the tasks, duties, and responsibilities for a specific job results in a job

Steffie has requested a week's leave to be with her ill mother, even though doing this would result in a loss of pay. However, her manager refuses to grant her the leave. By doing this, the manager is violating

Explain the role of classroom instruction in training programs and support your explanation with examples.

Employees learn how to do their jobs by working closely with their team leader, observing and learning how the process functions. This is known as

The attempt by managers to estimate the qualifications and the number of employees an organization will need, given its goals and strategies, is the process of

Kevin, a middle manager, calls an impromptu meeting to discuss the progress of product development with his subordinates and plans to ask for suggestions to improve their performance. By doing this, Kevin is implementing a(n)________ appraisal.

The information that managers need to make good human resources decisions about how to train, motivate, and reward organizational members can be obtained through

A manager attempting to select a test for a job applicant that will be a good predictor of the applicant's performance on the job should be primarily concerned with the ________ of the test.

General Motors tests applicants for autoworker positions on their mechanical dexterity in an attempt to determine if they have the capability to perform an assembly-line job. This is an example of ________ testing.