Question 1

_______is concerned with defining goals for future organizational performance.

Accepted Answer

The answer of _______is concerned with defining goals for future...

Question 2

The field of management that specializes in the physical production of goods or services refers to operations management.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is a bar graph that measures planned and completed work along each stage of production by time elapsed?

Accepted Answer

A)  Time and Work chart 
B)  Gantt chart 
C)  Time and Motion chart 
D)  Production and Delivery chart 
E)  Gilbreth chart 
A)  Time and Work chart 
B)  Gantt chart 
C)  Time and Motion chart 
D)  Production and Delivery chart 
E)  Gilbreth chart

Question 4

In the figurehead role, the manager performs ceremonial and symbolic duties.

Accepted Answer

A) True 
 B)False

Question 5

Robert, a top-level manager at an advertising agency, spends a significant part of his work day identifying goals for future organizational performance and deciding how to use resources to attain these goals. This involves which management function?

Accepted Answer

A)  Controlling 
B)  Leading 
C)  Organizing 
D)  Planning 
E)  Delegating 
A)  Controlling 
B)  Leading 
C)  Organizing 
D)  Planning 
E)  Delegating

Question 6

A social entity that is goal directed and deliberately structured is referred to as an:

Accepted Answer

A)  organization. 
B)  management. 
C)  employee. 
D)  student. 
E)  task. 
A)  organization. 
B)  management. 
C)  employee. 
D)  student. 
E)  task.

Question 7

Scenario - Barry Miller

The promotion to first line manager took place just six weeks ago for Barry Miller. He was well qualified for the promotion, but the new job still required a lot of training. One of the challenges has been to coordinate the production of his team with the needs of the sales department and with the availability of raw materials from his suppliers. Setting priorities and developing schedules to accomplish the work is a part of Barry's job that he has really enjoyed. The challenges to maintain high rapport and to build a strong team with his employees have already brought him a lot of satisfaction. In reflecting about the last six weeks, Barry concludes that he is very happy about his new job.
-In his job, Barry needs to:

Accepted Answer

A)  plan. 
B)  organize. 
C)  lead. 
D)  control. 
E)  all of these. 
A)  plan. 
B)  organize. 
C)  lead. 
D)  control. 
E)  all of these.

Question 8

A criticism of human relations management is that it ignores the social context and workers' needs.

Accepted Answer

A) True 
 B)False

Question 9

The individual performer is a_______ ; whereas, the manager has to be an .

Accepted Answer

A)  specialist; generalist 
B)  "leader"; doer 
C)  generalist; specialist 
D)  producer; expert 
E)  communicator; operator 
A)  specialist; generalist 
B)  "leader"; doer 
C)  generalist; specialist 
D)  producer; expert 
E)  communicator; operator

Question 10

Identify the four functions of management.

Accepted Answer

Planning,

Question 11

Conceptual, human, and technical skills are important to which managerial level?

Accepted Answer

A)  Top managers 
B)  Middle managers 
C)  First-line managers 
D)  Non managers 
E)  All of these 
A)  Top managers 
B)  Middle managers 
C)  First-line managers 
D)  Non managers 
E)  All of these

Question 12

The scientific management perspective refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity.

Accepted Answer

A) True 
 B)False

Question 13

Supply chain management refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following refers to the amount of resources used to achieve an organization's goal?

Accepted Answer

A)  Effectiveness 
B)  Synergy 
C)  Performance 
D)  Efficiency 
E)  Management 
A)  Effectiveness 
B)  Synergy 
C)  Performance 
D)  Efficiency 
E)  Management

Question 15

Positions organized in a hierarchy of authority is an important characteristic of:

Accepted Answer

A)  scientific management. 
B)  bureaucratic organizations. 
C)  quantitative management. 
D)  the human relations movement. 
E)  total quality management. 
A)  scientific management. 
B)  bureaucratic organizations. 
C)  quantitative management. 
D)  the human relations movement. 
E)  total quality management.

Question 16

Briefly describe systems theory, including synergy.

Accepted Answer

Systems theory suggests that an organiza

Question 17

______is considered the "father of scientific management."

Accepted Answer

A)  Frank B . Gilbreth 
B)  Elton Mayo 
C)  Henry Gantt 
D)  Douglas McGregor 
E)  Frederick  W . Taylor 
A)  Frank B . Gilbreth 
B)  Elton Mayo 
C)  Henry Gantt 
D)  Douglas McGregor 
E)  Frederick  W . Taylor

Question 18

Benchmarking involves finding out what the customer wants.

Accepted Answer

A) True 
 B)False

Question 19

According to Fayol, similar activities in an organization should be grouped together under one manager. This administrative principle is known as ______.

Accepted Answer

The answer of According to Fayol, similar activities in an...

Question 20

A manager in for-profit business focuses primarily on _______, while a manager of a non-profit focuses on_______ .

Accepted Answer

A)  the bottom-line; employee morale 
B)  the bottom-line; social impact 
C)  profitability; customer satisfaction 
D)  market share; the bottom-line 
E)  customer satisfaction; organization reputation 
A)  the bottom-line; employee morale 
B)  the bottom-line; social impact 
C)  profitability; customer satisfaction 
D)  market share; the bottom-line 
E)  customer satisfaction; organization reputation

_______is concerned with defining goals for future organizational performance.

The field of management that specializes in the physical production of goods or services refers to operations management.

Which of the following is a bar graph that measures planned and completed work along each stage of production by time elapsed?

In the figurehead role, the manager performs ceremonial and symbolic duties.

Robert, a top-level manager at an advertising agency, spends a significant part of his work day identifying goals for future organizational performance and deciding how to use resources to attain these goals. This involves which management function?

A social entity that is goal directed and deliberately structured is referred to as an:

A criticism of human relations management is that it ignores the social context and workers' needs.

The individual performer is a_______ ; whereas, the manager has to be an .

Identify the four functions of management.

Conceptual, human, and technical skills are important to which managerial level?

The scientific management perspective refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity.

Supply chain management refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

Which of the following refers to the amount of resources used to achieve an organization's goal?

Positions organized in a hierarchy of authority is an important characteristic of:

Briefly describe systems theory, including synergy.

______is considered the "father of scientific management."

Benchmarking involves finding out what the customer wants.

According to Fayol, similar activities in an organization should be grouped together under one manager. This administrative principle is known as ______.

A manager in for-profit business focuses primarily on _, while a manager of a non-profit focuses on_ .

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters

Exam 1: Innovative Management for a Changing World

_______is concerned with defining goals for future organizational performance.

The field of management that specializes in the physical production of goods or services refers to operations management.

Which of the following is a bar graph that measures planned and completed work along each stage of production by time elapsed?

In the figurehead role, the manager performs ceremonial and symbolic duties.

Robert, a top-level manager at an advertising agency, spends a significant part of his work day identifying goals for future organizational performance and deciding how to use resources to attain these goals. This involves which management function?

A social entity that is goal directed and deliberately structured is referred to as an:

A criticism of human relations management is that it ignores the social context and workers' needs.

The individual performer is a_______ ; whereas, the manager has to be an .

Identify the four functions of management.

Conceptual, human, and technical skills are important to which managerial level?

The scientific management perspective refers to the management thinking and practice that emphasizes satisfaction of employees' basic needs as the key to increased worker productivity.

Supply chain management refers to the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

Which of the following refers to the amount of resources used to achieve an organization's goal?

Positions organized in a hierarchy of authority is an important characteristic of:

Briefly describe systems theory, including synergy.

______is considered the "father of scientific management."

Benchmarking involves finding out what the customer wants.

According to Fayol, similar activities in an organization should be grouped together under one manager. This administrative principle is known as ______.

A manager in for-profit business focuses primarily on _______, while a manager of a non-profit focuses on_______ .

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters

A manager in for-profit business focuses primarily on _, while a manager of a non-profit focuses on_ .