Question 1

Administrative acts and decisions recorded in writing is one of the six characteristics of the ideal bureaucracy.

Accepted Answer

A) True 
 B)False

Question 2

Beth Brant, production supervisor at Trustworthy Tools Mfg., Inc. believes that her employees dislike work, avoid responsibility, and therefore they need to be controlled and directed. Beth is a:

Accepted Answer

A)  theory X manager. 
B)  theory Y manager. 
C)  realistic manager. 
D)  theory Z manager. 
E)  theory J manager. 
A)  theory X manager. 
B)  theory Y manager. 
C)  realistic manager. 
D)  theory Z manager. 
E)  theory J manager.

Question 3

The classical perspective on management emerged during the 1800's.

Accepted Answer

A) True 
 B)False

Question 4

Organizing means defining goals for future organizational performance and deciding on the tasks and resources needed to attain them.

Accepted Answer

A) True 
 B)False

Question 5

Discuss the differences between the case view, the universalist view, and the contingency view.

Accepted Answer

These viewpoints relate to the applicabi

Question 6

Contingency theory suggests that managers are more successful if they learn the best way to manage and motivate their employees, and then apply this knowledge in a universally consistent way.

Accepted Answer

A) True 
 B)False

Question 7

Information technology is the most recent subfield of the quantitative perspective.

Accepted Answer

A) True 
 B)False

Question 8

The process by which companies find out how others do something better than they do and then try to copy and/or improve it is known as ______.

Accepted Answer

The answer of The process by which companies find out...

Question 9

If a manager finds a severe decline in employee morale and direction, they may need to spend more time in the _____ role.

Accepted Answer

A)  negotiator 
B)  resource allocator 
C)  figurehead 
D)  monitor 
E)  leader 
A)  negotiator 
B)  resource allocator 
C)  figurehead 
D)  monitor 
E)  leader

Question 10

Who is considered the "first lady of management?"

Accepted Answer

A)  Mary Parker Follett 
B)  Lillian Gilbreth 
C)  Carly Fiorona 
D)  Maxine Weber 
E)  Anne Adams 
A)  Mary Parker Follett 
B)  Lillian Gilbreth 
C)  Carly Fiorona 
D)  Maxine Weber 
E)  Anne Adams

Question 11

A "dairy farm" view of management, i.e., contented cows give more milk, so satisfied workers will give more work was espoused by:

Accepted Answer

A)  human relations movement. 
B)  human resource perspective. 
C)  behavioral science approach. 
D)  management science perspective. 
E)  none of these. 
A)  human relations movement. 
B)  human resource perspective. 
C)  behavioral science approach. 
D)  management science perspective. 
E)  none of these.

Question 12

List five of Mintzberg's ten managerial roles.

Accepted Answer

Any five of the following -- m

Question 13

In the _______role, managers initiate improvement projects, identify new ideas, and delegate idea responsibility to others.

Accepted Answer

The answer of In the _______role, managers initiate improvement projects,...

Question 14

The findings provided by the Hawthorne Studies provided the impetus for the______ , despite flawed methodology or inaccurate conclusions.

Accepted Answer

A)  classical perspective 
B)  humanistic perspective 
C)  scientific management 
D)  bureaucratic organizations 
E)  contingency perspective 
A)  classical perspective 
B)  humanistic perspective 
C)  scientific management 
D)  bureaucratic organizations 
E)  contingency perspective

Question 15

______collect and manage large amounts of data about customers and make them available to employees, enabling better decision making and superior customer service.

Accepted Answer

Customer relationshi

Question 16

When Troy measures his employees' performance and compares their performance against the goals he set for them, he is performing which of these functions?

Accepted Answer

A)  Staffing 
B)  Leading 
C)  Organizing 
D)  Controlling 
E)  Planning 
A)  Staffing 
B)  Leading 
C)  Organizing 
D)  Controlling 
E)  Planning

Question 17

Tommy believes his employees are responsible, creative, and able to work with minimal direction. He is a:

Accepted Answer

A)  theory X manager. 
B)  theory Y manager. 
C)  theory Z manager. 
D)  theory A manager. 
E)  contingency theory manager. 
A)  theory X manager. 
B)  theory Y manager. 
C)  theory Z manager. 
D)  theory A manager. 
E)  contingency theory manager.

Question 18

The bureaucratic organizations approach is a subfield within the______ .

Accepted Answer

A)  classical perspective 
B)  systems theory 
C)  scientific management 
D)  learning organization 
E)  management science view 
A)  classical perspective 
B)  systems theory 
C)  scientific management 
D)  learning organization 
E)  management science view

Question 19

An_______ would be responsible for performing ceremonial and symbolic duties such as greeting visitors and signing legal documents.

Accepted Answer

The answer of An_______ would be responsible for performing ceremonial...

Question 20

Describe the four management functions.

Accepted Answer

Planning means defining goals for future

Administrative acts and decisions recorded in writing is one of the six characteristics of the ideal bureaucracy.

Beth Brant, production supervisor at Trustworthy Tools Mfg., Inc. believes that her employees dislike work, avoid responsibility, and therefore they need to be controlled and directed. Beth is a:

The classical perspective on management emerged during the 1800's.

Organizing means defining goals for future organizational performance and deciding on the tasks and resources needed to attain them.

Discuss the differences between the case view, the universalist view, and the contingency view.

Contingency theory suggests that managers are more successful if they learn the best way to manage and motivate their employees, and then apply this knowledge in a universally consistent way.

Information technology is the most recent subfield of the quantitative perspective.

The process by which companies find out how others do something better than they do and then try to copy and/or improve it is known as ______.

If a manager finds a severe decline in employee morale and direction, they may need to spend more time in the _____ role.

Who is considered the "first lady of management?"

A "dairy farm" view of management, i.e., contented cows give more milk, so satisfied workers will give more work was espoused by:

List five of Mintzberg's ten managerial roles.

In the _______role, managers initiate improvement projects, identify new ideas, and delegate idea responsibility to others.

The findings provided by the Hawthorne Studies provided the impetus for the______ , despite flawed methodology or inaccurate conclusions.

______collect and manage large amounts of data about customers and make them available to employees, enabling better decision making and superior customer service.

When Troy measures his employees' performance and compares their performance against the goals he set for them, he is performing which of these functions?

Tommy believes his employees are responsible, creative, and able to work with minimal direction. He is a:

The bureaucratic organizations approach is a subfield within the______ .

An_______ would be responsible for performing ceremonial and symbolic duties such as greeting visitors and signing legal documents.

Describe the four management functions.

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters

Exam 1: Innovative Management for a Changing World

Administrative acts and decisions recorded in writing is one of the six characteristics of the ideal bureaucracy.

Beth Brant, production supervisor at Trustworthy Tools Mfg., Inc. believes that her employees dislike work, avoid responsibility, and therefore they need to be controlled and directed. Beth is a:

The classical perspective on management emerged during the 1800's.

Organizing means defining goals for future organizational performance and deciding on the tasks and resources needed to attain them.

Discuss the differences between the case view, the universalist view, and the contingency view.

Contingency theory suggests that managers are more successful if they learn the best way to manage and motivate their employees, and then apply this knowledge in a universally consistent way.

Information technology is the most recent subfield of the quantitative perspective.

The process by which companies find out how others do something better than they do and then try to copy and/or improve it is known as ______.

If a manager finds a severe decline in employee morale and direction, they may need to spend more time in the _____ role.

Who is considered the "first lady of management?"

A "dairy farm" view of management, i.e., contented cows give more milk, so satisfied workers will give more work was espoused by:

List five of Mintzberg's ten managerial roles.

In the _______role, managers initiate improvement projects, identify new ideas, and delegate idea responsibility to others.

The findings provided by the Hawthorne Studies provided the impetus for the______ , despite flawed methodology or inaccurate conclusions.

______collect and manage large amounts of data about customers and make them available to employees, enabling better decision making and superior customer service.

When Troy measures his employees' performance and compares their performance against the goals he set for them, he is performing which of these functions?

Tommy believes his employees are responsible, creative, and able to work with minimal direction. He is a:

The bureaucratic organizations approach is a subfield within the______ .

An_______ would be responsible for performing ceremonial and symbolic duties such as greeting visitors and signing legal documents.

Describe the four management functions.

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters