Exam 1: Innovative Management for a Changing World

A consultant who recommends a praticular problem-solving model to every organization he serves is violating the basics of which of the following perspectives?

The ability to motivate others is considered a technical management skill.

Frederick Taylor's contributions were in the field of:

The ultimate responsibility of managers is to achieve high performance by balancing efficiency and effectiveness.

Not-for-profit organizations, such as The Red Cross and the Girl Scouts, represent a major application of management talent.

An assumption of Theory Y is that the average human being has an inherent dislike of work and will avoid it if possible.

According to Douglas McGregor, the classical perspective on management is consistent with which of the following?

The term "quants" refers to financial managers and others who base their decisions on complex quantitative analysis, under assumption that using advanced mathematics and technology can accurately predict how the market works.

To perform effectively, all managers must possess conceptual, human, and technical skills, though the degree of each skill necessary at different levels of an organization may vary.

List the three assumptions associated with McGregor's Theory X.

With clear definitions of authority and responsibility, division of labor is one of the six characteristics of the ideal bureaucracy.

Frederick W. Taylor developed Systems Thinking and emphasized the fourteen principles of management that should guide managerial behavior.

The Forestville Freeze is regionally known for its employee training programs. Managers at the Freeze conduct research to determine the best candidate interviewing techniques. This involves the use of which management approach?

Unity of direction principle proposes that similar activities in an organization should be grouped together under one manager.

Organizational development is one specific set of management techniques based in the ______approach.

The rise of virtual work has led to a decline in organizational hierarchies.

In the spokesperson role, a manager forwards information to other organization members.

In a monitor role, the manager trasmits current information to others, both outside and inside the organization.

Contingency theory recommends:

All managers have to pay attention to costs and according to research, the best way to improve organizational effectiveness is by severe cost cutting.