Question 1

The nineteenth and early twentieth centuries saw the development of which management perspective?

Accepted Answer

A)  The human relations movement 
B)  The behavioral sciences approach 
C)  The classical perspective 
D)  The quantitative management approach 
E)  The TQM approach 
A)  The human relations movement 
B)  The behavioral sciences approach 
C)  The classical perspective 
D)  The quantitative management approach 
E)  The TQM approach

Question 2

All of the following are characteristics of Weberian bureaucracy except:

Accepted Answer

A)  labor is divided with clear definitions of authority and responsibility that are legitimized as official duties. 
B)  positions are organized in a hierarchy of authority, with each position under the authority of a higher one. 
C)  all personnel are selected and promoted based on technical qualifications. 
D)  administrative acts and decisions are recorded in writing. 
E)  management is the same as the ownership of the organization. 
A)  labor is divided with clear definitions of authority and responsibility that are legitimized as official duties. 
B)  positions are organized in a hierarchy of authority, with each position under the authority of a higher one. 
C)  all personnel are selected and promoted based on technical qualifications. 
D)  administrative acts and decisions are recorded in writing. 
E)  management is the same as the ownership of the organization.

Question 3

Which of these is a subfield of the classical management perspective that emphasized scientifically determined changes in management practices as the solution to improving labor productivity?

Accepted Answer

A)  The human relations movement 
B)  The behavioral sciences approach 
C)  The TQM approach 
D)  The quantitative management approach 
E)  The scientific management movement 
A)  The human relations movement 
B)  The behavioral sciences approach 
C)  The TQM approach 
D)  The quantitative management approach 
E)  The scientific management movement

Question 4

Although developed by a Japanese business manager, the quality movement is strongly associated with American companies.

Accepted Answer

A) True 
 B)False

Question 5

The president of Pepsi Company is the keynote speaker at a retirement dinner for a long time bottler. This is an example of which of the following roles?

Accepted Answer

A)  Liaison role 
B)  Figurehead role 
C)  Negotiator role 
D)  Leader role 
E)  Monitor role 
A)  Liaison role 
B)  Figurehead role 
C)  Negotiator role 
D)  Leader role 
E)  Monitor role

Question 6

Define management and describe two important ideas expressed in the definition.

Accepted Answer

Management is defined as the attainment

Question 7

A key finding in the Hawthorne studies was which of these?

Accepted Answer

A)  Stronger lighting increased productivity. 
B)  More money resulted in increased productivity. 
C)  Productivity increased with autocratic leadership. 
D)  Higher temperatures reduced productivity. 
E)  Human relations increased productivity. 
A)  Stronger lighting increased productivity. 
B)  More money resulted in increased productivity. 
C)  Productivity increased with autocratic leadership. 
D)  Higher temperatures reduced productivity. 
E)  Human relations increased productivity.

Question 8

Fayol's unity of command principle emphasizes that each subordinate receives orders from one, and only one superior.

Accepted Answer

A) True 
 B)False

Question 9

The scalar chain is a hypothetical chain that provides horizontal links between unionized workers in different departments in an organization.

Accepted Answer

A) True 
 B)False

Question 10

According to Douglas McGregor, Theory X and Theory Y provide two opposing views of workers, where Theory X recognizes that workers enjoy achievement and responsibility, while Theory Y recognizes that workers will avoid work whenever possible.

Accepted Answer

A) True 
 B)False

Question 11

Which of these can best describe organizing?

Accepted Answer

A)  Assigning responsibility for task accomplishment 
B)  Using influence to motivate employees 
C)  Monitoring activities and making corrections 
D)  Selecting goals and ways to attain them 
E)  None of these 
A)  Assigning responsibility for task accomplishment 
B)  Using influence to motivate employees 
C)  Monitoring activities and making corrections 
D)  Selecting goals and ways to attain them 
E)  None of these

Question 12

Which of the following roles involve bargaining with others to meet the unit or departmental goals?

Accepted Answer

A)  Negotiator 
B)  Resource allocator 
C)  Figurehead 
D)  Monitor 
E)  Leader 
A)  Negotiator 
B)  Resource allocator 
C)  Figurehead 
D)  Monitor 
E)  Leader

Question 13

Which of the following uses the latest information technology to keep in close touch with customers and to collect and manage large amounts of customer data?

Accepted Answer

A)  Supply Chain Management 
B)  Learning Organizations 
C)  Scientific Management 
D)  Customer Relationship Management 
E)  The Humanistic Approach 
A)  Supply Chain Management 
B)  Learning Organizations 
C)  Scientific Management 
D)  Customer Relationship Management 
E)  The Humanistic Approach

Question 14

Monitoring activities and making corrections are part of:

Accepted Answer

A)  organizing. 
B)  planning. 
C)  leading. 
D)  staffing. 
E)  controlling. 
A)  organizing. 
B)  planning. 
C)  leading. 
D)  staffing. 
E)  controlling.

Question 15

The three subfields of the classical perspective include:

Accepted Answer

A)  quantitative management, behavioral science, and administrative management. 
B)  bureaucratic organization, quantitative management, and the human relations movement. 
C)  administrative management, bureaucratic organization, and scientific management. 
D)  scientific management, quantitative management, and administrative management. 
E)  none of these. 
A)  quantitative management, behavioral science, and administrative management. 
B)  bureaucratic organization, quantitative management, and the human relations movement. 
C)  administrative management, bureaucratic organization, and scientific management. 
D)  scientific management, quantitative management, and administrative management. 
E)  none of these.

Question 16

One of the things managers enjoy doing the most is:

Accepted Answer

A)  financial planning. 
B)  controlling activities. 
C)  planning for future decisions. 
D)  leading others. 
E)  hiring new employees. 
A)  financial planning. 
B)  controlling activities. 
C)  planning for future decisions. 
D)  leading others. 
E)  hiring new employees.

Question 17

By definition, an organization is considered_______ because it is made up of two or more people.

Accepted Answer

A)  efficient 
B)  a social entity 
C)  effective 
D)  goal-directed 
E)  deliberately structured 
A)  efficient 
B)  a social entity 
C)  effective 
D)  goal-directed 
E)  deliberately structured

Question 18

Organizational development is one specific set of management techniques based in the ______approach.

Accepted Answer

A)  management science 
B)  systems theory 
C)  behavioral sciences 
D)  scientific management 
E)  quantitative 
A)  management science 
B)  systems theory 
C)  behavioral sciences 
D)  scientific management 
E)  quantitative

Question 19

A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational, scientific approach to the study of management and sought to make organizations efficient operating machines is called ______.

Accepted Answer

classical

Question 20

Only the top managers in organizations need conceptual skills since it involves planning.

Accepted Answer

A) True 
 B)False

The nineteenth and early twentieth centuries saw the development of which management perspective?

All of the following are characteristics of Weberian bureaucracy except:

Which of these is a subfield of the classical management perspective that emphasized scientifically determined changes in management practices as the solution to improving labor productivity?

Although developed by a Japanese business manager, the quality movement is strongly associated with American companies.

The president of Pepsi Company is the keynote speaker at a retirement dinner for a long time bottler. This is an example of which of the following roles?

Define management and describe two important ideas expressed in the definition.

A key finding in the Hawthorne studies was which of these?

Fayol's unity of command principle emphasizes that each subordinate receives orders from one, and only one superior.

The scalar chain is a hypothetical chain that provides horizontal links between unionized workers in different departments in an organization.

According to Douglas McGregor, Theory X and Theory Y provide two opposing views of workers, where Theory X recognizes that workers enjoy achievement and responsibility, while Theory Y recognizes that workers will avoid work whenever possible.

Which of these can best describe organizing?

Which of the following roles involve bargaining with others to meet the unit or departmental goals?

Which of the following uses the latest information technology to keep in close touch with customers and to collect and manage large amounts of customer data?

Monitoring activities and making corrections are part of:

The three subfields of the classical perspective include:

One of the things managers enjoy doing the most is:

By definition, an organization is considered_______ because it is made up of two or more people.

Organizational development is one specific set of management techniques based in the ______approach.

A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational, scientific approach to the study of management and sought to make organizations efficient operating machines is called ______.

Only the top managers in organizations need conceptual skills since it involves planning.

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters

Exam 1: Innovative Management for a Changing World

The nineteenth and early twentieth centuries saw the development of which management perspective?

All of the following are characteristics of Weberian bureaucracy except:

Which of these is a subfield of the classical management perspective that emphasized scientifically determined changes in management practices as the solution to improving labor productivity?

Although developed by a Japanese business manager, the quality movement is strongly associated with American companies.

The president of Pepsi Company is the keynote speaker at a retirement dinner for a long time bottler. This is an example of which of the following roles?

Define management and describe two important ideas expressed in the definition.

A key finding in the Hawthorne studies was which of these?

Fayol's unity of command principle emphasizes that each subordinate receives orders from one, and only one superior.

The scalar chain is a hypothetical chain that provides horizontal links between unionized workers in different departments in an organization.

According to Douglas McGregor, Theory X and Theory Y provide two opposing views of workers, where Theory X recognizes that workers enjoy achievement and responsibility, while Theory Y recognizes that workers will avoid work whenever possible.

Which of these can best describe organizing?

Which of the following roles involve bargaining with others to meet the unit or departmental goals?

Which of the following uses the latest information technology to keep in close touch with customers and to collect and manage large amounts of customer data?

Monitoring activities and making corrections are part of:

The three subfields of the classical perspective include:

One of the things managers enjoy doing the most is:

By definition, an organization is considered_______ because it is made up of two or more people.

Organizational development is one specific set of management techniques based in the ______approach.

A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational, scientific approach to the study of management and sought to make organizations efficient operating machines is called ______.

Only the top managers in organizations need conceptual skills since it involves planning.

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters