Question 1

______is a process whereby companies find out how others do something better than they do and then try to imitate or improve on it.

Accepted Answer

A)  TQM 
B)  Continuous improvement 
C)  Benchmarking 
D)  Empowerment 
E)  MBO 
A)  TQM 
B)  Continuous improvement 
C)  Benchmarking 
D)  Empowerment 
E)  MBO

Question 2

Organizational_______ refers to the amount of resources used to achieve an organizational goal.

Accepted Answer

The answer of Organizational_______ refers to the amount of resources...

Question 3

Archies' Antiques, Inc., is characterized by separation of management from ownership and by clearly defined lines of authority and responsibility. These characteristics are consistent with the principles of:

Accepted Answer

A)  scientific management. 
B)  bureaucratic organizations. 
C)  administrative management theory. 
D)  human resource management. 
E)  all of these. 
A)  scientific management. 
B)  bureaucratic organizations. 
C)  administrative management theory. 
D)  human resource management. 
E)  all of these.

Question 4

One of the roles that a small business manager may emphasize over their counterpart in a large organization is _____.

Accepted Answer

A)  information processing 
B)  spokesperson 
C)  liaison 
D)  resource allocator 
E)  leader 
A)  information processing 
B)  spokesperson 
C)  liaison 
D)  resource allocator 
E)  leader

Question 5

With its "community of interest" in a pre­Facebook era, the Grateful Dead band's ability to_______ is a principle factor for its success over several decades.

Accepted Answer

A)  innovate 
B)  communicate 
C)  generate revenue 
D)  compete 
E)  monitor 
A)  innovate 
B)  communicate 
C)  generate revenue 
D)  compete 
E)  monitor

Question 6

The disturbance handler role involves the initiation of change, thinking about the future and how to get there.

Accepted Answer

A) True 
 B)False

Question 7

The human resources perspective of management links motivation theories with______ .

Accepted Answer

A)  top management 
B)  employee tasks 
C)  floor managers 
D)  efficiencies 
E)  profit maximization 
A)  top management 
B)  employee tasks 
C)  floor managers 
D)  efficiencies 
E)  profit maximization

Question 8

Organization development is a specific set of management techniques based in the behavioral science approach.

Accepted Answer

A) True 
 B)False

Question 9

Most top executives routinely work at least 12 hours a day and spend 50 percent or more of their time traveling.

Accepted Answer

A) True 
 B)False

Question 10

The Hawthorne studies resulted in the movement towards scientific management.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following refers to managing the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers?

Accepted Answer

A)  E-commerce 
B)  E-business 
C)  Supply chain management 
D)  Knowledge management 
E)  Customer relationship management 
A)  E-commerce 
B)  E-business 
C)  Supply chain management 
D)  Knowledge management 
E)  Customer relationship management

Question 12

Discerning circles of causality is an important element of systems thinking.

Accepted Answer

A) True 
 B)False

Question 13

Whereas scientific management focused on______ , administrative principles approach focused on the .

Accepted Answer

A)  individual productivity; total organization 
B)  organization productivity; individual effort 
C)  efficient procedures; management by principle 
D)  employee ability; employee loyalty 
E)  employee competence; work flow through the organization 
A)  individual productivity; total organization 
B)  organization productivity; individual effort 
C)  efficient procedures; management by principle 
D)  employee ability; employee loyalty 
E)  employee competence; work flow through the organization

Question 14

Theory X and Theory Y was developed by ______.

Accepted Answer

A)  Douglas McGregor 
B)  Henry Gantt 
C)  Max Weber 
D)  Mary Parker Follett 
E)  Frank Gilbreth 
A)  Douglas McGregor 
B)  Henry Gantt 
C)  Max Weber 
D)  Mary Parker Follett 
E)  Frank Gilbreth

Question 15

The late famed management theorist Peter Drucker is often credited with creating the modern study of management.

Accepted Answer

A) True 
 B)False

Question 16

Despite the need for companies to control costs in today's economy, innovation has become the new imperative.

Accepted Answer

A) True 
 B)False

Question 17

The humanistic perspective contains three subfields: scientific management, bureaucratic organizations, and administrative principles.

Accepted Answer

A) True 
 B)False

Question 18

The implementation of small incremental improvements in all areas of the organization on an ongoing basis is referred to as:

Accepted Answer

A)  benchmarking. 
B)  empowerment. 
C)  systems theory. 
D)  contingency perspective. 
E)  continuous improvement. 
A)  benchmarking. 
B)  empowerment. 
C)  systems theory. 
D)  contingency perspective. 
E)  continuous improvement.

Question 19

_______is the management function concerned with monitoring employees' activities, keeping the organization on track toward its goals, and making corrections as needed.

Accepted Answer

The answer of _______is the management function concerned with monitoring...

Question 20

Chester Bernard felt that ______could help a poorly managed organization.

Accepted Answer

A)  bureaucracy 
B)  line managers 
C)  efficiencies 
D)  informal relations 
E)  top/down flow of information 
A)  bureaucracy 
B)  line managers 
C)  efficiencies 
D)  informal relations 
E)  top/down flow of information

______is a process whereby companies find out how others do something better than they do and then try to imitate or improve on it.

Organizational_______ refers to the amount of resources used to achieve an organizational goal.

Archies' Antiques, Inc., is characterized by separation of management from ownership and by clearly defined lines of authority and responsibility. These characteristics are consistent with the principles of:

One of the roles that a small business manager may emphasize over their counterpart in a large organization is _____.

With its "community of interest" in a preFacebook era, the Grateful Dead band's ability to_______ is a principle factor for its success over several decades.

The disturbance handler role involves the initiation of change, thinking about the future and how to get there.

The human resources perspective of management links motivation theories with______ .

Organization development is a specific set of management techniques based in the behavioral science approach.

Most top executives routinely work at least 12 hours a day and spend 50 percent or more of their time traveling.

The Hawthorne studies resulted in the movement towards scientific management.

Which of the following refers to managing the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers?

Discerning circles of causality is an important element of systems thinking.

Whereas scientific management focused on______ , administrative principles approach focused on the .

Theory X and Theory Y was developed by ______.

The late famed management theorist Peter Drucker is often credited with creating the modern study of management.

Despite the need for companies to control costs in today's economy, innovation has become the new imperative.

The humanistic perspective contains three subfields: scientific management, bureaucratic organizations, and administrative principles.

The implementation of small incremental improvements in all areas of the organization on an ongoing basis is referred to as:

_______is the management function concerned with monitoring employees' activities, keeping the organization on track toward its goals, and making corrections as needed.

Chester Bernard felt that ______could help a poorly managed organization.

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters

Exam 1: Innovative Management for a Changing World

______is a process whereby companies find out how others do something better than they do and then try to imitate or improve on it.

Organizational_______ refers to the amount of resources used to achieve an organizational goal.

Archies' Antiques, Inc., is characterized by separation of management from ownership and by clearly defined lines of authority and responsibility. These characteristics are consistent with the principles of:

One of the roles that a small business manager may emphasize over their counterpart in a large organization is _____.

With its "community of interest" in a pre­Facebook era, the Grateful Dead band's ability to_______ is a principle factor for its success over several decades.

The disturbance handler role involves the initiation of change, thinking about the future and how to get there.

The human resources perspective of management links motivation theories with______ .

Organization development is a specific set of management techniques based in the behavioral science approach.

Most top executives routinely work at least 12 hours a day and spend 50 percent or more of their time traveling.

The Hawthorne studies resulted in the movement towards scientific management.

Which of the following refers to managing the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers?

Discerning circles of causality is an important element of systems thinking.

Whereas scientific management focused on______ , administrative principles approach focused on the .

Theory X and Theory Y was developed by ______.

The late famed management theorist Peter Drucker is often credited with creating the modern study of management.

Despite the need for companies to control costs in today's economy, innovation has become the new imperative.

The humanistic perspective contains three subfields: scientific management, bureaucratic organizations, and administrative principles.

The implementation of small incremental improvements in all areas of the organization on an ongoing basis is referred to as:

_______is the management function concerned with monitoring employees' activities, keeping the organization on track toward its goals, and making corrections as needed.

Chester Bernard felt that ______could help a poorly managed organization.

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Managing Small Business Start-Ups

Filters

With its "community of interest" in a preFacebook era, the Grateful Dead band's ability to_______ is a principle factor for its success over several decades.