Exam 1: Innovative Management for a Changing World

Managers use conceptual, human, and technical skills to perform the four management functions of planning, organizing, leading, and controlling in all organizations.

One of the roles that a small business owner may emphasize over their counterpart in a large organization is that of a _____.

In the_______ role, managers seek and receive information, scan periodicals and reports, and maintain personal contacts.

Managers shift gears quickly and therefore, the average time spent on any one activity is less than_______ .

The degree to which an organization achieves a stated goal refers to:

According to Mintzberg, which of these is an interpersonal role?

A manager forwards information to other organization members in the disseminator role.

The principle that similar activities in an organization should be grouped together under one manager is the essence of the classical perspective known as:

Identify and explain the change that has affected organizations and management the most.

Operations research grew out of World War II groups and is based on______ .

The management science approach uses qualitative data in management decision making.

The use of specialization to produce more and better work with the same level of effort is consistent with the administrative management principle of:

According to research, managers most enjoy activities such as leading others, networking, and leading innovation.

The concept that the whole is greater than the sum of its parts is known as______ .

Efficiency can be calculated as the amount of resources used to produce a product or service.

It is often difficult to make decisions about subsystems because they are______ .

Amanda Rowley, President of Autos-R-Us, recognizes the factory employees for their outstanding performance at the monthly awards banquet on the shop floor by presenting a plaque and a check for $100. She is engaging in the management function of_______ .

One of the important ideas in the text's definition of management is:

Contingency thinking is the ability to see both the distinct elements of a system or situation and the complex and changing interaction among those elements.

Georgia, an airline CEO, often looks for patterns of movement within the airline industry, focusing on the qualities of rhythm, flow, direction, shape, and networks of relationships. This type of activity, referred to as______ thinking, allows Georgia to see the structures that underlie complex situations within the industry and company.