Question 1

Which of the following is true about how one should dress for an interview?

Accepted Answer

A) One's clothing should always be more formal than the clothing of the interviewer. 
B) When interviewing for a management or office job,one should wear a business suit in a bright and unusual colour. 
C) One should learn about the corporate culture of the company before the interview. 
D) Even if one is interviewing for a position that involves working,visiting,or supervising muddy or dirty sites,one must wear formal clothes in order to look professional. 
A) One's clothing should always be more formal than the clothing of the interviewer. 
B) When interviewing for a management or office job,one should wear a business suit in a bright and unusual colour. 
C) One should learn about the corporate culture of the company before the interview. 
D) Even if one is interviewing for a position that involves working,visiting,or supervising muddy or dirty sites,one must wear formal clothes in order to look professional. C

Question 2

Which of the following items should the applicant avoid taking to the interview?

Accepted Answer

A) Extra copies of his or her resumé 
B) Copies of his or her work or a portfolio 
C) Something to write on and something to write with 
D) Letters from family members about how much he or she is loved 
A) Extra copies of his or her resumé 
B) Copies of his or her work or a portfolio 
C) Something to write on and something to write with 
D) Letters from family members about how much he or she is loved D

Question 3

Which of the following is a communication behaviour demonstrated by successful interviewees?

Accepted Answer

A) Using technical jargon pertaining to the relevant field 
B) Making it clear that they are using the interview to learn about the company 
C) Asking a small number of general questions 
D) Responding neutrally to interviewers' statements 
A) Using technical jargon pertaining to the relevant field 
B) Making it clear that they are using the interview to learn about the company 
C) Asking a small number of general questions 
D) Responding neutrally to interviewers' statements A

Question 4

While answering behavioural interview questions,an interviewee should start by:

Accepted Answer

A) describing the outcome of the situation. 
B) describing the relevant situation. 
C) explaining the implications of what he or she did in the situation. 
D) explaining his or her actions in the situation. 
A) describing the outcome of the situation. 
B) describing the relevant situation. 
C) explaining the implications of what he or she did in the situation. 
D) explaining his or her actions in the situation.

Question 5

Behavioural interviews ask an applicant to describe actual behaviours,rather than plans or general principles.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following should be avoided by the interviewee before or during an interview?

Accepted Answer

A) Reviewing his or her positive traits and accomplishments before the interview 
B) Arriving slightly later than the scheduled time 
C) Rehearsing what he or she is going to say before the interview 
D) Closing with an assertive statement at the end of the interview 
A) Reviewing his or her positive traits and accomplishments before the interview 
B) Arriving slightly later than the scheduled time 
C) Rehearsing what he or she is going to say before the interview 
D) Closing with an assertive statement at the end of the interview

Question 7

Which of the following is the most effective response to the following question asked during a behavioural interview: "Describe a situation in which you went beyond the call of duty to get a job done."

Accepted Answer

A) You avoid answering and instead,give an abstract definition of what "call of duty" means to you. 
B) You tell the interviewer that you have never gone beyond the call of duty. 
C) You tell the interviewer that you are not prepared for the question and will go home and think about it. 
D) You describe a relevant situation and what you learned from it. 
A) You avoid answering and instead,give an abstract definition of what "call of duty" means to you. 
B) You tell the interviewer that you have never gone beyond the call of duty. 
C) You tell the interviewer that you are not prepared for the question and will go home and think about it. 
D) You describe a relevant situation and what you learned from it.

Question 8

Which of the following should an interviewee use to analyse an interview before writing a follow-up email?

Accepted Answer

A) PAIBOC questions 
B) BOPAIC questions 
C) AICPOB questions 
D) ICOBAP questions 
A) PAIBOC questions 
B) BOPAIC questions 
C) AICPOB questions 
D) ICOBAP questions

Question 9

It is important for the applicant to not practise what he or she is going to say before a telephone interview.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is the best response to the interview question "Why should I hire you?"

Accepted Answer

A) You list all the organizations that have hired you in the past. 
B) You explain that your financial situation is poor and you need the money. 
C) You state the qualifications,skills,and knowledge that separate you from other applicants. 
D) You point out that you have travelled a long distance for the interview and it should be worth your while. 
A) You list all the organizations that have hired you in the past. 
B) You explain that your financial situation is poor and you need the money. 
C) You state the qualifications,skills,and knowledge that separate you from other applicants. 
D) You point out that you have travelled a long distance for the interview and it should be worth your while.

Question 11

List two things an interviewee can do to prepare for a phone interview.

Accepted Answer

Three strategies are important when prep

Question 12

Which of the following questions is acceptable for an interviewee to ask in a follow-up letter?

Accepted Answer

A) "What would my annual perks be?" 
B) "What employee benefits do you provide?" 
C) "How much would the job pay?" 
D) "When could we meet to discuss some of my new ideas?" 
A) "What would my annual perks be?" 
B) "What employee benefits do you provide?" 
C) "How much would the job pay?" 
D) "When could we meet to discuss some of my new ideas?"

Question 13

If one has been fired from one's last job,it's best not to say so at the interview.

Accepted Answer

A) True 
 B)False

Question 14

During a job interview,the interviewer asks Mark why his cumulative GPA is so low.Mark's most appropriate response would be to:

Accepted Answer

A) admit that he has always had a tendency to shirk work and that affected his grades. 
B) argue that B− is actually an above-average grade. 
C) change the subject as quickly as possible. 
D) demonstrate how his grades improved once he selected a different major. 
A) admit that he has always had a tendency to shirk work and that affected his grades. 
B) argue that B− is actually an above-average grade. 
C) change the subject as quickly as possible. 
D) demonstrate how his grades improved once he selected a different major.

Question 15

What is the most effective response to the interviewer question "Tell me about yourself."

Accepted Answer

A) You start with your significant childhood memories and work your way up to the present. 
B) You launch into an autobiography of your life. 
C) You talk about all the regrets you have about your life and work. 
D) You talk about your achievements as they relate to the organization's culture. 
A) You start with your significant childhood memories and work your way up to the present. 
B) You launch into an autobiography of your life. 
C) You talk about all the regrets you have about your life and work. 
D) You talk about your achievements as they relate to the organization's culture.

Question 16

As an interviewee,one should never close the interview with an assertive statement.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following should be avoided by an interviewee at a job interview?

Accepted Answer

A) Assuming a radically different persona 
B) Being aware of the corporate culture of the company 
C) Taking copies of one's work or a portfolio 
D) Taking extra copies of one's resumé 
A) Assuming a radically different persona 
B) Being aware of the corporate culture of the company 
C) Taking copies of one's work or a portfolio 
D) Taking extra copies of one's resumé

Question 18

Which of the following is a communication behaviour demonstrated by unsuccessful interviewees?

Accepted Answer

A) Accepting topic shifts by the interviewer 
B) Making it clear that they are using the interview to learn about the company 
C) Making it clear that they have researched the company 
D) Referring to the company name many times during the interview 
A) Accepting topic shifts by the interviewer 
B) Making it clear that they are using the interview to learn about the company 
C) Making it clear that they have researched the company 
D) Referring to the company name many times during the interview

Question 19

Which of the following statements is true about situational interviews?

Accepted Answer

A) Situational interviews ask interviewees to do-on the spot-the kind of things the job would require. 
B) Situational interviews cannot be conducted using traditional questions. 
C) Situational interviews ask applicants to describe actual behaviours,rather than plans or general principles. 
D) Situational interviews require individuals to tell what they did in a previous situation,rather than what ought to be done. 
A) Situational interviews ask interviewees to do-on the spot-the kind of things the job would require. 
B) Situational interviews cannot be conducted using traditional questions. 
C) Situational interviews ask applicants to describe actual behaviours,rather than plans or general principles. 
D) Situational interviews require individuals to tell what they did in a previous situation,rather than what ought to be done.

Question 20

As an interviewee,your clothing should always be more formal than the clothing of the person likely to interview you.

Accepted Answer

A) True 
 B)False

Exam 26: Creating Persuasive Application Letters

Which of the following is true about how one should dress for an interview?

Which of the following items should the applicant avoid taking to the interview?

Which of the following is a communication behaviour demonstrated by successful interviewees?

While answering behavioural interview questions,an interviewee should start by:

Behavioural interviews ask an applicant to describe actual behaviours,rather than plans or general principles.

Which of the following should be avoided by the interviewee before or during an interview?

Which of the following is the most effective response to the following question asked during a behavioural interview: "Describe a situation in which you went beyond the call of duty to get a job done."

Which of the following should an interviewee use to analyse an interview before writing a follow-up email?

It is important for the applicant to not practise what he or she is going to say before a telephone interview.

Which of the following is the best response to the interview question "Why should I hire you?"

List two things an interviewee can do to prepare for a phone interview.

Which of the following questions is acceptable for an interviewee to ask in a follow-up letter?

If one has been fired from one's last job,it's best not to say so at the interview.

During a job interview,the interviewer asks Mark why his cumulative GPA is so low.Mark's most appropriate response would be to:

What is the most effective response to the interviewer question "Tell me about yourself."

As an interviewee,one should never close the interview with an assertive statement.

Which of the following should be avoided by an interviewee at a job interview?

Which of the following is a communication behaviour demonstrated by unsuccessful interviewees?

Which of the following statements is true about situational interviews?

As an interviewee,your clothing should always be more formal than the clothing of the person likely to interview you.

Introducing Business Communications

Adapting Your Messages to Your Audience

Communicating Across Cultures

Planning, Writing, and Revising

Designing Documents, Slides, and Screens

Formatting Hardcopy Letters and Memos

Writing Electronic Messages

Composing Informative and Positive Messages

Composing Negative Messages

Composing Persuasive Messages

Communicating Reader Benefits

Communicating With Positive Emphasis

Communicating You-Attitude

Researching Information

Synthesizing and Documenting Information

Writing Information Reports

Writing Proposals and Analytical Reports

Writing Formal Reports

Using Visuals

Listening

Working and Writing in Teams

Planning, Managing, and Recording Meetings

Making Oral Presentations

Researching Jobs

Creating Persuasive Résumés

Filters