Question 1

People will feel that meeting time has been well spent if:

Accepted Answer

A) the meeting ended ahead of schedule. 
B) the meeting led to productive results. 
C) the meeting ended with no unresolved items. 
D) they were able to make comments that impressed the senior managers in attendance. 
A) the meeting ended ahead of schedule. 
B) the meeting led to productive results. 
C) the meeting ended with no unresolved items. 
D) they were able to make comments that impressed the senior managers in attendance. B

Question 2

Which of the following is true about dot planning?

Accepted Answer

A) It is a seven-step decision-making process for solving problems. 
B) The last step in this process deals with recording each idea on pages that are put on the wall. 
C) The dots make it easy to see which items the group believes are most important. 
D) It deals with alphabetical arrangement of ideas and putting a dot next to each idea the group approves. 
A) It is a seven-step decision-making process for solving problems. 
B) The last step in this process deals with recording each idea on pages that are put on the wall. 
C) The dots make it easy to see which items the group believes are most important. 
D) It deals with alphabetical arrangement of ideas and putting a dot next to each idea the group approves. C

Question 3

Meetings might have more than one purpose.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of the following strategies will help ensure your influence in a meeting?

Accepted Answer

A) Ask a question in the first five minutes 
B) Write down people's names 
C) Arrive after everyone else 
D) Volunteer to take the minutes 
A) Ask a question in the first five minutes 
B) Write down people's names 
C) Arrive after everyone else 
D) Volunteer to take the minutes

Question 5

Employees talking by a photocopier or a refrigerator is an example of a(n):

Accepted Answer

A) regular staff meeting. 
B) team meeting. 
C) informal meeting. 
D) retreat. 
A) regular staff meeting. 
B) team meeting. 
C) informal meeting. 
D) retreat.

Question 6

How many steps does the standard agenda form of decision-making process have?

Accepted Answer

A) Nine 
B) Three 
C) Five 
D) Seven 
A) Nine 
B) Three 
C) Five 
D) Seven

Question 7

Meetings are useful for and needed to:

Accepted Answer

A) announce a solo decision. 
B) create a majority 
C) hear group comments before making a solo decision. 
D) brainstorm and evaluate ideas as a group. 
A) announce a solo decision. 
B) create a majority 
C) hear group comments before making a solo decision. 
D) brainstorm and evaluate ideas as a group.

Question 8

In consensual decision-making,how does a group reach a decision?

Accepted Answer

A) The leader hears group comments but then makes the decision alone 
B) The group votes and the majority wins 
C) The leader makes the decision alone 
D) The discussion continues until everyone can support the decision 
A) The leader hears group comments but then makes the decision alone 
B) The group votes and the majority wins 
C) The leader makes the decision alone 
D) The discussion continues until everyone can support the decision

Question 9

How can you be an effective meeting participant?

Accepted Answer

In a small meeting,you'll probably get s

Question 10

The standard agenda is a three-step decision-making process for choosing priorities.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following defines consultative decision-making process?

Accepted Answer

A) The discussion continues until everyone can "buy into" the decision 
B) The leader hears group comments but then makes the decision alone 
C) The leader makes the decision alone 
D) The group votes and the majority wins 
A) The discussion continues until everyone can "buy into" the decision 
B) The leader hears group comments but then makes the decision alone 
C) The leader makes the decision alone 
D) The group votes and the majority wins

Question 12

The first step in the standard agenda process for making decisions deals with:

Accepted Answer

A) brainstorming for generating ideas. 
B) identifying available resources. 
C) gathering information about the problem. 
D) setting criteria for the ideal solution. 
A) brainstorming for generating ideas. 
B) identifying available resources. 
C) gathering information about the problem. 
D) setting criteria for the ideal solution.

Question 13

Describe a few alternatives to face-to-face meetings that new technologies make possible.

Accepted Answer

Meetings today are usually supported by

Question 14

To be effective,business meetings should have a serious atmosphere.

Accepted Answer

A) True 
 B)False

Question 15

Robert's Rules of Order summarizes strict rules for parliamentary proceedings.

Accepted Answer

A) True 
 B)False

Question 16

In dot planning,arrange your ideas alphabetically,then put a dot next to each idea the group approves.

Accepted Answer

A) True 
 B)False

Question 17

Controversial items should be scheduled early in a meeting:

Accepted Answer

A) because people's energy levels are high. 
B) to ensure that people will have lesser time for the main discussion. 
C) as this allows the dominating people to have an early say in the meeting. 
D) so that the purposes of the meeting can be altered at the beginning of the meeting. 
A) because people's energy levels are high. 
B) to ensure that people will have lesser time for the main discussion. 
C) as this allows the dominating people to have an early say in the meeting. 
D) so that the purposes of the meeting can be altered at the beginning of the meeting.

Question 18

When meetings combine two or more purposes,they should be mentioned in the agenda:

Accepted Answer

A) but not in the minutes. 
B) in an explicit way. 
C) with one of them stated with high importance. 
D) discreetly. 
A) but not in the minutes. 
B) in an explicit way. 
C) with one of them stated with high importance. 
D) discreetly.

Question 19

Before stating a meeting,one should identify its purposes and:

Accepted Answer

A) carry out dot planning. 
B) write the minutes. 
C) create an agenda. 
D) send out letters of transmittal. 
A) carry out dot planning. 
B) write the minutes. 
C) create an agenda. 
D) send out letters of transmittal.

Question 20

As meeting chair,you should:

Accepted Answer

A) expect conflict and deal with it forcefully. 
B) let participants decide how the meeting will be run. 
C) opt for more one-on-one than group meetings. 
D) make ground rules explicit. 
A) expect conflict and deal with it forcefully. 
B) let participants decide how the meeting will be run. 
C) opt for more one-on-one than group meetings. 
D) make ground rules explicit.

Exam 21: Working and Writing in Teams

People will feel that meeting time has been well spent if:

Which of the following is true about dot planning?

Meetings might have more than one purpose.

Which of the following strategies will help ensure your influence in a meeting?

Employees talking by a photocopier or a refrigerator is an example of a(n):

How many steps does the standard agenda form of decision-making process have?

Meetings are useful for and needed to:

In consensual decision-making,how does a group reach a decision?

How can you be an effective meeting participant?

The standard agenda is a three-step decision-making process for choosing priorities.

Which of the following defines consultative decision-making process?

The first step in the standard agenda process for making decisions deals with:

Describe a few alternatives to face-to-face meetings that new technologies make possible.

To be effective,business meetings should have a serious atmosphere.

Robert's Rules of Order summarizes strict rules for parliamentary proceedings.

In dot planning,arrange your ideas alphabetically,then put a dot next to each idea the group approves.

Controversial items should be scheduled early in a meeting:

When meetings combine two or more purposes,they should be mentioned in the agenda:

Before stating a meeting,one should identify its purposes and:

As meeting chair,you should:

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