Question 1

Using all capital letters in correspondence is acceptable in

Accepted Answer

A) memos. 
B) e-mail. 
C) letters. 
D) None of these answers is correct. 
A) memos. 
B) e-mail. 
C) letters. 
D) None of these answers is correct.

Question 2

Why should the writer of an e-mail use highlighting techniques sparingly?

Accepted Answer

A) E-mail platforms are not compatible. 
B) Highlighting could lead to garbled text. 
C) It uses too much space. 
D) It could distort the meaning of the message. 
A) E-mail platforms are not compatible. 
B) Highlighting could lead to garbled text. 
C) It uses too much space. 
D) It could distort the meaning of the message.

Question 3

List and discuss at least six IM techniques. Why is each important in the workplace?

Accepted Answer

1. Email communication: Email is a widel

Question 4

An e-mail writer can send the reader any attachment, regardless of size or software.

Accepted Answer

A) True 
 B)False

Using all capital letters in correspondence is acceptable in

Why should the writer of an e-mail use highlighting techniques sparingly?

List and discuss at least six IM techniques. Why is each important in the workplace?

An e-mail writer can send the reader any attachment, regardless of size or software.

An Introduction to Technical Communication

Digital Communication

The Communication Process

Objectives in Technical Communication

Audience Recognition

Ethical Considerations

Document Design

Visual Aids

The Job Search

Communicating to Persuade

Social Media

Web Sites and Online Help

Technical Descriptions and Process Analyses

Instructions, User Manuals, and Standard Operating Procedures

Research

Short, Informal Reports

Long, Formal Reports

Proposals and Business Plans

Oral Presentations

Filters

Exam 9: Routine Correspondence

Using all capital letters in correspondence is acceptable in

Why should the writer of an e-mail use highlighting techniques sparingly?

List and discuss at least six IM techniques. Why is each important in the workplace?

An e-mail writer can send the reader any attachment, regardless of size or software.

An Introduction to Technical Communication

Digital Communication

The Communication Process

Objectives in Technical Communication

Audience Recognition

Ethical Considerations

Document Design

Visual Aids

The Job Search

Communicating to Persuade

Social Media

Web Sites and Online Help

Technical Descriptions and Process Analyses

Instructions, User Manuals, and Standard Operating Procedures

Research

Short, Informal Reports

Long, Formal Reports

Proposals and Business Plans

Oral Presentations

Filters