Exam 15: Instructions, User Manuals, and Standard Operating Procedures
Exam 1: An Introduction to Technical Communication22 Questions
Exam 2: Digital Communication20 Questions
Exam 3: The Communication Process23 Questions
Exam 4: Objectives in Technical Communication23 Questions
Exam 5: Audience Recognition22 Questions
Exam 6: Ethical Considerations21 Questions
Exam 7: Document Design24 Questions
Exam 8: Visual Aids23 Questions
Exam 9: Routine Correspondence24 Questions
Exam 10: The Job Search23 Questions
Exam 11: Communicating to Persuade22 Questions
Exam 12: Social Media22 Questions
Exam 13: Web Sites and Online Help22 Questions
Exam 14: Technical Descriptions and Process Analyses22 Questions
Exam 15: Instructions, User Manuals, and Standard Operating Procedures22 Questions
Exam 16: Research22 Questions
Exam 17: Short, Informal Reports22 Questions
Exam 18: Long, Formal Reports22 Questions
Exam 19: Proposals and Business Plans22 Questions
Exam 20: Oral Presentations27 Questions
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An effective introduction promotes good customer-company relationships.
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