Exam 10: Developing New Products and Services
Exam 1: Creating Customer Value, Relationships, and Experiences Through Marketing197 Questions
Exam 2: Developing Successful Marketing Strategies205 Questions
Exam 3: Scanning the Marketing Environment212 Questions
Exam 4: Ethics and Social Responsibility for Sustainable Marketing159 Questions
Exam 5: Consumer Behaviour222 Questions
Exam 6: Understanding Organizations As Customers178 Questions
Exam 7: Reaching Global Markets217 Questions
Exam 8: Marketing Research: From Information to Action134 Questions
Exam 9: Market Segmentation, Targeting, and Positioning221 Questions
Exam 10: Developing New Products and Services221 Questions
Exam 11: Managing Products and Brands240 Questions
Exam 12: Managing Services132 Questions
Exam 13: Pricing Products and Services280 Questions
Exam 14: Managing Marketing Channels and Supply Chains282 Questions
Exam 15: Retailing204 Questions
Exam 16: Integrated Marketing Communications and Direct Marketing211 Questions
Exam 17: Advertising, Sales Promotion, and Public Relations214 Questions
Exam 18: Personal Selling and Sales Management211 Questions
Exam 19: Pulling It All Together: the Strategic Marketing Process199 Questions
Exam 20: Using Social Media and Mobile Marketing to Connect With Consumers163 Questions
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A group of products that are closely related because they satisfy a class of needs, are used together, are sold to the same customer group, are distributed through the same types of outlets, or fall within a given price range are referred to as a:
(Multiple Choice)
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Figure 10-1
-According to Figure 10-1, column "C" would represent what type of product?

(Multiple Choice)
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The main result of poor product protocol, or product definition, is:
(Multiple Choice)
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Which of the following is the best example of a convenience good?
(Multiple Choice)
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One cause for product failure is incomplete market and product definition before product development starts. This problem can be avoided if the company developing the new product has:
(Multiple Choice)
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ThothX's space elevator is an example of how space travel can change as well as open opportunities in all of the following, except:
(Multiple Choice)
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Fortune Brands offers many product lines, including sporting equipment (Titleist golf balls)and plumbing products (Moen faucets). Together, these product lines are referred to as a(n):
(Multiple Choice)
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In terms of price, which of the following types of goods would most likely be relatively inexpensive?
(Multiple Choice)
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Some companies are using neuromarketing techniques to preview several versions of commercials to a group of customers, to understand which ones are most effective. The use of this technique would be commonly found in which stage?
(Multiple Choice)
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E-book devices such as Kindle by Amazon changed the way we read! For example, the Kindle is a software and hardware platform that requires you to learn how to use this technology, whether you buy the Kindle reader device or have the content sent to your iPhone. The Kindle would be considered a(n):
(Multiple Choice)
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The Build-A-Bear Workshop sells custom made teddy bears designed to be given as gifts for almost every occasion imaginable. The Beary Romantic Curly Teddy is one bear designed for people to give to each other on Valentine's Day. The code that the Build-A-Bear Workshop uses to distinguish this teddy bear from the others in its inventory and to order new stock when its numbers are depleted is a(n):
(Multiple Choice)
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Which category can include maintenance and repair services and advisory services, such as tax or legal counsel, where the seller's reputation is critical?
(Multiple Choice)
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Time to market has been found to be most critical in which industry?
(Multiple Choice)
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Among consumer goods, advertising and wide distribution are especially important for:
(Multiple Choice)
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Suppose that you are a marketing consultant hired to analyze why a new reality television show failed to attract an audience in spite of the fact that there are at least a half a dozen successful reality shows on broadcast and cable television. Which of the following would you NOT think could be a reason for the shows failure?
(Multiple Choice)
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Compare continuous, dynamically continuous, and discontinuous innovations. Give examples of each type.
(Essay)
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Heinz paid $1M to Sobeys and Metro to have their new 'Purple EZ Squirt Ketchup' placed at the front of the condiments aisle in each of the respective stores. However, sales for the Ketchup did not reach the pre-agreed upon targets. Heinz then paid another $500,000 to both Sobeys and Metro. This payment is considered a(n):
(Multiple Choice)
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