Exam 10: Developing New Products and Services

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You decide to buy a new car. You talk to friends about it, research mechanical specifications in Consumer Reports, test drive different makes and models, and compare prices at several dealerships. Into which classification of consumer goods would your new car purchase fall?

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What categories of products are classified as business support goods? Give an example of each.

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Which of the following products at the time of its introduction was the best example of a continuous innovation?

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Because of the time, cost, and confidentiality problems of test markets, manufacturers often turn to:

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The terms continuous innovation, dynamically continuous innovation, and discontinuous innovation, are classifications based on:

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Marketing researchers could ask consumers if they would prefer to serve their children juice in easy-to-open pouches, plastic bottles with screw-on caps, or individual easy-open boxes. When the consumers tell the researcher which package concept they prefer, they are taking part in which stage of the new-product process?

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When audiences are allowed to preview actual movies such as Pretty Woman and Honey, I Shrunk the Kids before they are released to the general public, it is a part of the ___________stage of the new-product process.

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Figure 10-2 Figure 10-2    -According to Figure 10-2, column A represents a -According to Figure 10-2, column "A" represents a

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Special marketing efforts are usually needed to communicate the benefits to potential buyers of __________, because they are intangible.

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Services-marketing experts generally agree that there is a hierarchy of new-service categories that is somewhat similar to the continuous, dynamically continuous, and discontinuous innovation continuum for physical products. Serving customers quicker would be an example of:

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What is the limitation behind doing virtual reality market testing?

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ThothX's space elevator, if implemented, is a good example of:

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Installations:

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Developing the marketing strategy required to commercialize a new idea would be created in which stage?

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Walt Disney Imagineering, through its Epcot Innoventions Pavilion, is developing virtual reality application for its guests to enjoy and get feedback on products. When it comes to developing new products this would be an example of:

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Figure 10-1 Figure 10-1    -According to Figure 10-1, column A would represent what type of product? -According to Figure 10-1, column "A" would represent what type of product?

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Fifty percent or more of Canadian adults have not had their teeth checked by a dentist within the last five years. For these people dental services would be classified as a(n):

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Which type of consumer good is purchased relatively infrequently and takes some time to make the purchase decision due to some comparison shopping?

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Leona hates carrying a camera with her on vacations. If she only knew of the existence of the 1/2" thick Logitech Pocket Digital camera which easily fits in any pocket. For Leona, the Logitech camera is a(n):

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A company that manufactures door hinges used by GM in its car doors gets increased orders from GM because more consumers are demanding GM vehicles. This illustrates ________ for this __________.

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