Exam 1: What Is Organizational Behavior?

According to Mintzberg's classification of managerial roles, the role of a(n)________ is to transmit information received from outsiders or from other employees to members of the organization.

The concept of "reflected best-self" involves ________.

A(n)________ is an abstraction of reality, a simplified representation of some real-world phenomenon.

Which of the following is one of the three variables proposed by a basic OB model which refers to actions that individuals, groups, and organizations engage in as a result of inputs?

360.org, an organization working toward curbing climate change, recently conducted an interview with Jessica for the position of a public relations officer. However, interviewers Brenda and Laura are divided over whether Jessica should be given the job. Brenda believes that Jessica does not have in-depth knowledge about the issue of global warming and its impact. On the other hand, Laura feels that Jessica would be perfect for the job because she has strong networking and interpersonal skills. -Which of the following, if true, would weaken Laura's argument?

The job of a guest relations executive at a hotel is a kind of service job.

The Royal Bank of Canada story highlights several issues of interest to those seeking to understand organizational behavior, including motivation, ethics, emotions, personality, and culture.

What are conceptual skills? How are they different from human skills?

The role of a(n)________ is a type of informational role according to Mintzberg's classification of managerial roles.

Which of the following is a difference between sociology and psychology?

Which of the following does systematic study use to look at relationships to attribute causes and effects?

Myriam is analyzing the gender roles of men and women in management in the United States and comparing them to the gender roles in management in Japan. She is surveying fifty male and fifty female managers in each country to compare their daily behavior. Myriam's study exemplifies how ________ contributes to OB.

________ get things done through other people. They make decisions, allocate resources, and direct the activities of others to attain goals.

Which of the following is a cause of work-life conflicts?

Evidence-based management complements systematic study by basing managerial decisions on the best available scientific evidence.

What is citizenship behavior?

________ refers to a gut feeling not necessarily supported by research.

Discuss the growing importance of interpersonal skills in the workplace.

Which of the following determinants of behavior does organizational behavior study?

Entomology is the study of societies to learn about human beings and their activities.