Exam 1: What Is Organizational Behavior?

Psychology seeks to measure, explain, and sometimes change the behavior of humans and other animals.

Which of the following is true regarding systematic study?

While sociology focuses on the individual, psychology studies people in relation to their social environment or culture.

Workforce diversity refers to how organizations are becoming more homogeneous in terms of gender, race, and ethnicity.

Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence, all constitute aspects of ________ study.

By 2020, the 55-and-older age group of the U.S. labor force will represent approximately ________ of the total labor force.

Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming line of winter clothing. She is currently researching online to know what is in vogue this season. In addition, she is also networking with contacts from the press and fashion magazine editors to understand the changing tastes of consumers. Which of the following roles is Simpson playing according to Mintzberg's classification of managerial roles?

Group functioning refers to the quantity and quality of a group's work output.

Managers at global companies have realized that economic values are generally transferable across national boundaries.

Which of the following is an example of a position in a service job?

Explain workforce diversity and the key managerial skills for dealing with workforce diversity. What are two trends in workforce demographics?

________ is an example of an outcome at the organizational level.

________ seeks to measure, explain, and sometimes change the behavior of humans and other animals.