Question 1

In an interview, information elicited early from an interviewee carries greater weight than information elicited later.

Accepted Answer

A) True 
 B)False

Question 2

Individuals engage in ________ because it is impossible for them to assimilate everything they see and can take in only certain stimuli.

Accepted Answer

A) selective perception 
B) cognitive dissonance 
C) self-serving bias 
D) emotional labor 
E) self-fulfilling prophecy 
A) selective perception 
B) cognitive dissonance 
C) self-serving bias 
D) emotional labor 
E) self-fulfilling prophecy

Question 3

Which of the following describes the halo effect?

Accepted Answer

A) attributing our own successes to internal factors and failures to external factors 
B) judging someone on the basis of our perception of the group to which he or she belongs 
C) interpreting a person's behavior in comparison to others recently encountered 
D) drawing a general impression about an individual on the basis of a single characteristic 
E) underestimating the influence of external factors when making judgments about people 
A) attributing our own successes to internal factors and failures to external factors 
B) judging someone on the basis of our perception of the group to which he or she belongs 
C) interpreting a person's behavior in comparison to others recently encountered 
D) drawing a general impression about an individual on the basis of a single characteristic 
E) underestimating the influence of external factors when making judgments about people

Question 4

Naomi Fisher, a sales manager at Pure, a water purifier company, had a new member, Leah Marshall, join her team. Though during Leah's interview, Naomi felt she would be a productive sales executive, her performance has often been below the mark. Consistently in the past three months, Leah has been unable to reach her targets and is falling substantially behind on her annual targets. Naomi assumes that Leah is not determined and motivated enough to do what it takes. Which of the following, if true, weakens Naomi's assumption?

Accepted Answer

A) Leah has often arrived late for team meetings conducted in the morning. 
B) Leah has been assigned a sales territory where consumers are from low income groups. 
C) Leah has good interpersonal skills and gets along well with her customers. 
D) Research showed that the company's largest competitor had a lower turnover than they did. 
E) Naomi recently received feedback from other team members that Leah is often uncooperative. 
A) Leah has often arrived late for team meetings conducted in the morning. 
B) Leah has been assigned a sales territory where consumers are from low income groups. 
C) Leah has good interpersonal skills and gets along well with her customers. 
D) Research showed that the company's largest competitor had a lower turnover than they did. 
E) Naomi recently received feedback from other team members that Leah is often uncooperative.

Question 5

People's behavior is based on their perception of what reality is, not on reality itself.

Accepted Answer

A) True 
 B)False

Question 6

A person's tendency to believe he or she can predict the outcome of random events is known as the self-serving bias.

Accepted Answer

A) True 
 B)False

Question 7

Explain the effect of gender on decision making.

Accepted Answer

Research on rumination offers insights i

Question 8

The tendency to seek out information that reaffirms past choices and to discount information that contradicts past judgments is known as a(n)________ bias.

Accepted Answer

A) distinction 
B) omission 
C) impact 
D) confirmation 
E) anchoring 
A) distinction 
B) omission 
C) impact 
D) confirmation 
E) anchoring

Question 9

What is bounded rationality? How is it related to decision making?

Accepted Answer

The capacity of the human mind for formu

Question 10

Judging someone on the basis of one's perception of the group to which the person belongs is called ________.

Accepted Answer

A) confirmation bias 
B) stereotyping 
C) framing effect 
D) self-serving bias 
E) bandwagon effect 
A) confirmation bias 
B) stereotyping 
C) framing effect 
D) self-serving bias 
E) bandwagon effect

Question 11

Discuss the attribution theory.

Accepted Answer

The attribution theory suggests that whe

Question 12

Which of the following is a shortcut used in judging others by making generalizations?

Accepted Answer

A) hindsight bias 
B) randomness error 
C) stereotyping 
D) illusory superiority 
E) telescoping effect 
A) hindsight bias 
B) randomness error 
C) stereotyping 
D) illusory superiority 
E) telescoping effect

Question 13

Which of the following terms refers to a situation in which a person inaccurately perceives another person and the resulting expectations cause the other person to behave in ways consistent with the original perception?

Accepted Answer

A) confirmation bias 
B) self-fulfilling prophecy 
C) attribution theory 
D) contrast effect 
E) bandwagon effect 
A) confirmation bias 
B) self-fulfilling prophecy 
C) attribution theory 
D) contrast effect 
E) bandwagon effect

Question 14

Which of the following is true about intuitive decision making?

Accepted Answer

A) It is a slow process of decision making. 
B) It is devoid of emotions. 
C) It is the most rational way of making a decision. 
D) It occurs within conscious thought. 
E) It involves making decisions based on distilled experience. 
A) It is a slow process of decision making. 
B) It is devoid of emotions. 
C) It is the most rational way of making a decision. 
D) It occurs within conscious thought. 
E) It involves making decisions based on distilled experience.

Question 15

The rational decision-making model takes into consideration the fact that all information pertaining to a problem might not be available to the decision maker.

Accepted Answer

A) True 
 B)False

Question 16

Attribution theory tries to explain the ways in which we judge people differently, depending on the meaning we attribute to a given behavior.

Accepted Answer

A) True 
 B)False

Question 17

Phyllis Stintson needs to decide whether to start a campaign against deforestation in Indonesia. Though her research team has provided substantial information on the high feasibility of the project, Stintson does not go ahead with the project. If Stintson made her decision by drawing unconscious references from several different experiences in the past, her decision is most likely influenced by which of the following?

Accepted Answer

A) optimization 
B) intuition 
C) fundamental attribution error 
D) framing effect 
E) anchoring bias 
A) optimization 
B) intuition 
C) fundamental attribution error 
D) framing effect 
E) anchoring bias

Question 18

Monica Walden feels that people who use plastic bags are insensitive toward the environment. She believes that people have a certain obligation toward their environment and should take it upon themselves to protect and preserve it. Which of the following factors has most likely influenced Walden's perception of plastic bag users?

Accepted Answer

A) location 
B) time 
C) characteristic of the target 
D) expectation 
E) context 
A) location 
B) time 
C) characteristic of the target 
D) expectation 
E) context

Question 19

Describe and explain the four steps of creative behavior.

Accepted Answer

Creative behavior occurs in four steps,

Question 20

Victoria Hastings works as a sales manager at a bank and her behavior is characterized by the fundamental attribution error and halo effect. Explain with the help of an example what Hastings' behavior is most likely to be toward her team in such a situation.

Accepted Answer

A person who is characterized by the fun

In an interview, information elicited early from an interviewee carries greater weight than information elicited later.

Individuals engage in ________ because it is impossible for them to assimilate everything they see and can take in only certain stimuli.

Which of the following describes the halo effect?

People's behavior is based on their perception of what reality is, not on reality itself.

A person's tendency to believe he or she can predict the outcome of random events is known as the self-serving bias.

Explain the effect of gender on decision making.

The tendency to seek out information that reaffirms past choices and to discount information that contradicts past judgments is known as a(n)________ bias.

What is bounded rationality? How is it related to decision making?

Judging someone on the basis of one's perception of the group to which the person belongs is called ________.

Discuss the attribution theory.

Which of the following is a shortcut used in judging others by making generalizations?

Which of the following terms refers to a situation in which a person inaccurately perceives another person and the resulting expectations cause the other person to behave in ways consistent with the original perception?

Which of the following is true about intuitive decision making?

The rational decision-making model takes into consideration the fact that all information pertaining to a problem might not be available to the decision maker.

Attribution theory tries to explain the ways in which we judge people differently, depending on the meaning we attribute to a given behavior.

Describe and explain the four steps of creative behavior.

Victoria Hastings works as a sales manager at a bank and her behavior is characterized by the fundamental attribution error and halo effect. Explain with the help of an example what Hastings' behavior is most likely to be toward her team in such a situation.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 6: Perception and Individual Decision Making

In an interview, information elicited early from an interviewee carries greater weight than information elicited later.

Individuals engage in ________ because it is impossible for them to assimilate everything they see and can take in only certain stimuli.

Which of the following describes the halo effect?

People's behavior is based on their perception of what reality is, not on reality itself.

A person's tendency to believe he or she can predict the outcome of random events is known as the self-serving bias.

Explain the effect of gender on decision making.

The tendency to seek out information that reaffirms past choices and to discount information that contradicts past judgments is known as a(n)________ bias.

What is bounded rationality? How is it related to decision making?

Judging someone on the basis of one's perception of the group to which the person belongs is called ________.

Discuss the attribution theory.

Which of the following is a shortcut used in judging others by making generalizations?

Which of the following terms refers to a situation in which a person inaccurately perceives another person and the resulting expectations cause the other person to behave in ways consistent with the original perception?

Which of the following is true about intuitive decision making?

The rational decision-making model takes into consideration the fact that all information pertaining to a problem might not be available to the decision maker.

Attribution theory tries to explain the ways in which we judge people differently, depending on the meaning we attribute to a given behavior.

Describe and explain the four steps of creative behavior.

Victoria Hastings works as a sales manager at a bank and her behavior is characterized by the fundamental attribution error and halo effect. Explain with the help of an example what Hastings' behavior is most likely to be toward her team in such a situation.

What Is Organizational Behavior?

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters