Exam 17: Human Resource Policies and Practices

Jeeves Consulting requires a performance evaluation method that is less time consuming to develop and administer and allows for quantitative analysis and comparison. An appropriate evaluation technique for Jeeves Consulting would be ________.

The approach to evaluation that uses feedback from those who have daily contact with an employee (everyone from mailroom personnel to customers to bosses to peers)is termed ________.

Define initial selection and identify the devices used during the initial selection stage.

A formal mentoring program is an example of an off-the-job training method.

Biozone provides its employees career counseling, skills workshops, and networking sessions. This work-life initiative used by Biozone falls under the category of ________.

By training employees on how to be better listeners, organizations attempt to improve their ________ skills.

Dunder Mifflin Inc. is considering implementing employee ethics training programs. Some members of senior management are opposed to these programs. Their opposition is most likely based on which of the following beliefs?

Which of the following, if true, will strengthen the company's decision?

When employees can see a clear explanation of the HR philosophy and system as an employer's expression of concern, then the positive feelings that result have been shown to increase commitment, retention, and engagement.

Compare and contrast unstructured interview and behavioral structured interview.

Communication is the bridge for HR to demonstrate fairness intentions.

Which of the following methods of performance evaluation allows for quantitative analysis and comparison?

Provide a workplace example of informal training for technical skills and another for problem-solving skills.

Which of the following is a form of background check?

Describe the contingent selection stage in the selection process.

Describe and discuss work-sample tests and assessment centers and the contexts in which they can be used effectively.

Workaholism is the tendency to think constantly about work off the job and to feel compelled to work excessive hours.

Which of the following work-life initiatives is an example of a culture-change strategy?

________ training involves employees helping each other out at the workplace in an unplanned and unstructured environment.

Which of the following is most likely to be an initial selection device?