Exam 17: Om: Putting It All Together Endnotes

Complex supply chains exclusively focus on coordinating the flow of materials and physical goods. The corresponding flows of information, financial resources, and other services are coordinated by enterprise resource planning systems that are separate from the supply chain.

TQM focuses on correction rather than prevention.

The decision about where to locate a business facility:

Tsehlef ­cceolnlutalainr elda ycoeullts g. roups different kinds of machinery and equipment into

Outsourcing requires vertical integration.

Ricardo has made a conscious effort to make his company "greener." Because of his continued focus on environmental management Ricardo should consider applying for ISO 9000 certification for his company.

What is the purpose of the Baldrige National Quality Improvement Act of 1987?

Mary Harris heads a team of employees at Panther Creek Production. The goal of the team is to reduce or eliminate any function that uses resources that do not create value. Mary Harris and her team are charged with implementing:

CAE software enables users to test, analyze, and optimize their designs.

Lean production emphasizes the elimination of waste in all aspects of production processes.

In the last 50 years there have been key changes in operations management. Which of the following key changes resulted in an organizational shift from a cost perspective to a value perspective?

What is a servicescape? Discuss the three types of factors of a servicescape design.

Intangible products must be consumed when they are produced.

Bryan is an engineer working on a large industrial project for Raven Aircraft Inc. He wants to test his designs for flaws and further optimize them before the production of aircrafts starts. The _____ software will prove to be most efficient for this purpose.

ISO 14000 is a new computer training program designed to instruct operations managers on how to face different environmental challenges.

ISO 9000 is a set of generic standards for quality management systems established by the International Organization for Standardization.

In project scheduling terminology, _____ are activities that must be completed before other activities can begin.

A servicescape is an environment in which a customer and a raw material supplier interact with each other.

The only standard in the ISO 9000 family that organizations can be certified for is ISO 9001.

Companies that hold large amounts of inventory because they are concerned with increased paperwork and handling expenses from procuring too often are trying to: