Exam 17: Om: Putting It All Together Endnotes

The purpose of JIT (Just­In­Time) is to:

In a supply chain, the main focus is on the customer, while the value chain of an organization is more oriented toward traditional production relationships.

ERP systems are complex, expensive, and difficult to implement.

One advantage of computer­aided engineering is that it often allows engineers to catch design flaws before production occurs.

How are leading firms trying to become "greener" in their approach?

One weakness of the critical path method is that it does not provide a way to determine the sequence in which the activities involved in a project must be performed

When the vice president of operations for a popular fast food chain looks for a new franchise location, which of the following questions should he or she consider first?

A benefit of implementing an enterprise resource planning system is that it is relatively simple to create and install.

To create value effectively, operations managers must find a way to give customers more for their money and still make a profit.

Which of the following characteristics typically applies to a total quality management (TQM) initiative?

Lean production primarily focuses on:

_____ refers to a set of strategies and practices to eliminate waste.

Janice, the manager at a local toy store, has ordered in advance for a large number of skateboards before the holiday season begins. Her strategy behind this tactic is that she wants to:

_____ can be produced independently of consumers and then stored and shipped.

Computer­integrated manufacturing software results when:

Jose is trying to determine a way to meet his company's objectives of expansion and still protect and preserve the environment for future generations. Jose is trying achieve a long­term goal of sustainability.

JDaepmaniensge afnirdm rse veomlubtriaocneidz ethd et hide eira ms oafn uqfuaacltituyri enxgp beyrt sa dsoupchti nags aW s.t rEadtewgayr dofs continuous quality improvement.

Six Sigma shares some characteristics with TQM, such as an organization­ wide focus on quality and a long­term commitment to continuous quality improvement.

Robots often perform tedious, dangerous, or dirty work that otherwise would be performed by reluctant employees.

Which of the following statements is true of the servicescape of an organization?