Exam 7: Listening: More Than Meets the Ear

If senders express themselves clearly, there is little need for feedback from the receiver.

"You didn't like that movie, did you?" This is an example of a tag question.

Paraphrasing is an effective listening style for gaining information and for helping others.

If you give an accurate analysis of a friend's problem, that analysis should almost always help the problem-holder.

When you communicate with the goal of understanding, you need to speak more than listen to provide adequate feedback.

The intent of sincere questions is to send a message, and counterfeit questions are designed to aid in understanding others.

Giving advice is a helpful listening response as long as it is accurate.

What is the definition for active listening?

Hannah has been bullied by a classmate. Riley says to Hannah, "It's only words, don't listen to her." What type of unsupportive response is this?

"I think that the reason you're so confused is that you're not living life the way you want. You are always doing what your family wants." What type of listening response is this an example of?

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"If you can't be honest, you're not a real friend."

It is impossible to become overloaded with messages.

Which term refers to giving only the appearance of being attentive?

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"Don't try so hard, and you'll probably do better."

Bruce C. Anderson has some useful advice for communicating with individuals with a hearing disability. Which of the following did he recommend?

Which of the following is the best example of an open question?

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"Of course, you get pushed around. That's what happens when you don't tell people what you want."

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"Have you ever thought about just giving her what she wants?"

What type of listening response tries to reflect the underlying message in a friend's statement?

"My boss keeps kidding me about how we should have an affair. I don't know what to do. Sometimes I think he's just joking, and sometimes I think it's a real proposition." What would be the best paraphrase for this statement?