Exam 7: Listening: More Than Meets the Ear

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"Your problem isn't being too uncaring; you're afraid of being too nice!"

According to your text, what is the most common form of noise intrusion today?

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"I can't believe it! He's a fool for saying that."

"You did an excellent job on that paper," Veronica's professor says to her. What type of supportive response is this?

What bodily change occurs during careful listening?

"I know just how you feel." What type of unsupportive response is this?

"Can I ask you a favour?" What type of question is this?

Which term refers to the failure to recognize the thoughts or feelings that are not directly expressed by a speaker?

"I just can't decide whether to move out on my own or not. Do you think I'll be able to handle it financially?" Which of the following is a prompting response to this statement?

Men and women are similar in the way they respond as listeners.

Music increases happiness, productivity, and concentration in jobs requiring the synthesizing of information.

Mary is a 911 operator who has just listened to a caller. Mary states, "You're telling me that someone is behind your house attempting to break into your garage?" What form of response is Mary using?

"Does this dress make me look fat?" Sally asks her boyfriend, Manuel. What kind of question is this?

Gen is listening to Heidi, who is talking about her painful breakup that occurred yesterday. Gen says, "I think you're better off without him, Heidi. He was way too old for you." Why is Gen's statement NOT as supportive as it could be?

An agreement is a form of support.

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"Don't let that mistake depress you. You're doing a great job."

We remember only 50 percent of what we hear immediately after hearing it. Indicate the answer choice that best completes the statement or answers the question.

"It will get better from here!" Phong says to Geraldine. What type of supportive response is this?

Ted ignores his boss's comments about how to improve some of his counselling skills because he doesn't want to hear them. What type of listening is Ted engaging in?

What is important to remember when giving advice?