Exam 7: Listening: More Than Meets the Ear

You should rotate your styles of listening after one or two responses so that you don't become bored by any one style.

Compared to men, what type of listening response are women more likely to give?

Describe the types of listening responses you use most often when helping others, including specific examples. How successful are these responses? What makes them successful or unsuccessful? How would you change the mix of your response types to increase your effectiveness as a helpful listener?

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"Your sister has a stronghold on you, and that's why you're afraid to face your parents."

According to a study of college students about their communication activities, what was the greatest proportion of their communication time spent doing?

Listening is an innate ability. Most people become good listeners as they mature.

Imagine you've been listening to a friend talk about whether or not to quit her job. Which of the following would be the best paraphrasing response?

You can think faster than a speaker can talk to you. What is the best way to use the extra processing time while listening to someone?

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"Don't give up. You'll get it this next time."

What is an effective listening response?

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"You ought to give it a try. You've got nothing to lose."

A "speaker" is talking to a "listener" who is responding with supportive statements and paraphrases. How is supporting different from paraphrasing?

In general, what must a paraphrase contain for it to be helpful to the speaker?

Which person is best-known as an advocate of paraphrasing as a helping tool?

Describe the elements in the listening process. Give an example for each element.

Jason wants to get to know Stephanie better, so he pays close attention to everything she says. This is an example of attending.

An example of insensitive listening is when you don't pay attention to what the other person is saying.

Analyzing can be one helpful way to help a speaker consider alternative meanings.

You meet a friend at the supermarket, and he asks how you are doing. You say, "I'm simply at my wits' end-too busy." Which statement would be an example of an insensitive listening response?

Match each statement with the helping listening style it characterizes. a.paraphrasing b.judging c.supporting d.advising e.analyzing -"The reason you're insecure is that money means a lot to you."