Question 1

When are learning curves most relevant to managerial decision making in mass production settings?

Accepted Answer

A) late in product life cycles 
B) in the maturity phase 
C) in the decline phase 
D) before processes are stabilized 
E) never 
A) late in product life cycles 
B) in the maturity phase 
C) in the decline phase 
D) before processes are stabilized 
E) never

Question 2

On a log-log graph, learning curves appear as:

Accepted Answer

A) upward-curving lines. 
B) downward-curving lines. 
C) straight lines. 
D) lines which increase at a decreasing rate. 
E) lines which decrease at a decreasing rate. 
A) upward-curving lines. 
B) downward-curving lines. 
C) straight lines. 
D) lines which increase at a decreasing rate. 
E) lines which decrease at a decreasing rate.

Question 3

A methods and measurements analyst for Digital Devices needs to develop a time standard for the task of assembling a computer mouse. In a preliminary study, she observed one of her workers perform this task six times with the following results:
 
What is the standard time for this task if the employee worked at a 20 percent faster pace than average and an allowance of 25 percent of job time is used?

Accepted Answer

A) 40 seconds 
B) 50 seconds 
C) 53.3 seconds 
D) 60 seconds 
E) 64 seconds 
A) 40 seconds 
B) 50 seconds 
C) 53.3 seconds 
D) 60 seconds 
E) 64 seconds

Question 4

A performance rating of less than 1.0 means that the observed worker was judged to be working at a faster than normal rate-doing the job more quickly than normal.

Accepted Answer

A) True 
 B)False

Question 5

The technique which can be used to estimate the percentage of time a worker or piece of equipment is idle is known as:

Accepted Answer

A) MTM. 
B) work sampling. 
C) methods analysis. 
D) micro motion study. 
E) none of these. 
A) MTM. 
B) work sampling. 
C) methods analysis. 
D) micro motion study. 
E) none of these.

Question 6

A manager wants to analyze the learning curve associated with producing one of his company's products. Accordingly, he has gathered the following data:
 
Approximately how long will it take to produce the 10th unit?

Accepted Answer

A) 1 hour 
B) 2 hours 
C) 3 hours 
D) 4 hours 
E) 5 hours 
A) 1 hour 
B) 2 hours 
C) 3 hours 
D) 4 hours 
E) 5 hours

Question 7

Work sampling involves the use of some method of randomizing the observations.

Accepted Answer

A) True 
 B)False

Question 8

If the elapsed time for the task is short and the activity is somewhat routine, a modest amount of improvement occurs during the first few repetitions.

Accepted Answer

A) True 
 B)False

Question 9

Which sample proportion will require the largest number of work sampling observations for a given confidence level and allowable error?

Accepted Answer

A) 0.05 
B) 0.25 
C) 0.50 
D) 0.75 
E) 0.95 
A) 0.05 
B) 0.25 
C) 0.50 
D) 0.75 
E) 0.95

Question 10

Work sampling is most frequently used to set time standards.

Accepted Answer

A) True 
 B)False

Question 11

A worker-machine chart can be used to determine how many machines an operator can manage.

Accepted Answer

A) True 
 B)False

Question 12

Asking a group of employees at a particular level to take on more responsibility is a form of _____ loading, also known as job _____.

Accepted Answer

A) horizontal; enlargement 
B) horizontal; rotation 
C) vertical; rotation 
D) vertical; enrichment 
E) horizontal; enrichment 
A) horizontal; enlargement 
B) horizontal; rotation 
C) vertical; rotation 
D) vertical; enrichment 
E) horizontal; enrichment

Question 13

In motion studies, a therblig is a:

Accepted Answer

A) charting method of analysis. 
B) job enrichment technique. 
C) dummy task. 
D) basic elemental motion. 
E) fraction (0.0006)of a minute. 
A) charting method of analysis. 
B) job enrichment technique. 
C) dummy task. 
D) basic elemental motion. 
E) fraction (0.0006)of a minute.

Question 14

In a stopwatch time study, the average of the times recorded for a given worker to perform a given task is the:

Accepted Answer

A) observed time. 
B) normal time. 
C) standard time. 
D) allowance time. 
E) performance rating time. 
A) observed time. 
B) normal time. 
C) standard time. 
D) allowance time. 
E) performance rating time.

Question 15

Process chart symbols do not include:

Accepted Answer

A) delay. 
B) inspection. 
C) operation. 
D) rejection. 
E) storage. 
A) delay. 
B) inspection. 
C) operation. 
D) rejection. 
E) storage.

Question 16

A methods and measurement analyst wants to develop a time standard for a certain task. In a preliminary study, he observed one worker perform the task six times with an average observed time of 20 seconds and a standard deviation of 2 seconds.
What is the standard time for this task if the employee worked at a 20 percent faster pace than average, and an allowance of 25 percent of job time is used?

Accepted Answer

A) 20 seconds 
B) 25 seconds 
C) 26.7 seconds 
D) 30 seconds 
E) 32 seconds 
A) 20 seconds 
B) 25 seconds 
C) 26.7 seconds 
D) 30 seconds 
E) 32 seconds

Question 17

From the worker's perspective, an output-based pay system has the advantage of:

Accepted Answer

A) linking pay more directly to effort. 
B) keeping earnings stable. 
C) keeping pay totally in the worker's control. 
D) minimizing the temptation to work harder for more money. 
E) keeping effort from influencing pay. 
A) linking pay more directly to effort. 
B) keeping earnings stable. 
C) keeping pay totally in the worker's control. 
D) minimizing the temptation to work harder for more money. 
E) keeping effort from influencing pay.

Question 18

Which is not a requirement for an effective self-directed team?

Accepted Answer

A) talent and skills to meet goals 
B) one or more members representing supervision 
C) a system of reinforcement and celebration 
D) clearly stated and commonly held vision and goals 
E) effective and skilled interpersonal relations 
A) talent and skills to meet goals 
B) one or more members representing supervision 
C) a system of reinforcement and celebration 
D) clearly stated and commonly held vision and goals 
E) effective and skilled interpersonal relations

Question 19

A methods and measurements analyst needs to develop a time standard for a certain task. In a preliminary study, he observed one of his workers perform this task five times, with the following results:
 
What is the standard time for this task if the employee worked at a 25 percent faster pace than average and an allowance of 20 percent of job time is used?

Accepted Answer

A) 80 seconds 
B) 96 seconds 
C) 100 seconds 
D) 120 seconds 
E) 125 seconds 
A) 80 seconds 
B) 96 seconds 
C) 100 seconds 
D) 120 seconds 
E) 125 seconds

Question 20

An 80 percent learning curve means that with each doubling of repetitions there will be a 20 percent decrease in time per unit.

Accepted Answer

A) True 
 B)False

When are learning curves most relevant to managerial decision making in mass production settings?

On a log-log graph, learning curves appear as:

A performance rating of less than 1.0 means that the observed worker was judged to be working at a faster than normal rate-doing the job more quickly than normal.

The technique which can be used to estimate the percentage of time a worker or piece of equipment is idle is known as:

A manager wants to analyze the learning curve associated with producing one of his company's products. Accordingly, he has gathered the following data: Approximately how long will it take to produce the 10^th unit?

Work sampling involves the use of some method of randomizing the observations.

If the elapsed time for the task is short and the activity is somewhat routine, a modest amount of improvement occurs during the first few repetitions.

Which sample proportion will require the largest number of work sampling observations for a given confidence level and allowable error?

Work sampling is most frequently used to set time standards.

A worker-machine chart can be used to determine how many machines an operator can manage.

Asking a group of employees at a particular level to take on more responsibility is a form of _ loading, also known as job _.

In motion studies, a therblig is a:

In a stopwatch time study, the average of the times recorded for a given worker to perform a given task is the:

Process chart symbols do not include:

From the worker's perspective, an output-based pay system has the advantage of:

Which is not a requirement for an effective self-directed team?

An 80 percent learning curve means that with each doubling of repetitions there will be a 20 percent decrease in time per unit.

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters

Exam 7: Work Design and Measurement

When are learning curves most relevant to managerial decision making in mass production settings?

On a log-log graph, learning curves appear as:

A performance rating of less than 1.0 means that the observed worker was judged to be working at a faster than normal rate-doing the job more quickly than normal.

The technique which can be used to estimate the percentage of time a worker or piece of equipment is idle is known as:

A manager wants to analyze the learning curve associated with producing one of his company's products. Accordingly, he has gathered the following data: Approximately how long will it take to produce the 10th unit?

Work sampling involves the use of some method of randomizing the observations.

If the elapsed time for the task is short and the activity is somewhat routine, a modest amount of improvement occurs during the first few repetitions.

Which sample proportion will require the largest number of work sampling observations for a given confidence level and allowable error?

Work sampling is most frequently used to set time standards.

A worker-machine chart can be used to determine how many machines an operator can manage.

Asking a group of employees at a particular level to take on more responsibility is a form of _____ loading, also known as job _____.

In motion studies, a therblig is a:

In a stopwatch time study, the average of the times recorded for a given worker to perform a given task is the:

Process chart symbols do not include:

From the worker's perspective, an output-based pay system has the advantage of:

Which is not a requirement for an effective self-directed team?

An 80 percent learning curve means that with each doubling of repetitions there will be a 20 percent decrease in time per unit.

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters

A manager wants to analyze the learning curve associated with producing one of his company's products. Accordingly, he has gathered the following data: Approximately how long will it take to produce the 10^th unit?

Asking a group of employees at a particular level to take on more responsibility is a form of _ loading, also known as job _.