Question 1

Which of the following is an example of a carryover effect?

Accepted Answer

A) capacity that was used on older products but that can be used on new products 
B) previous experience that is relevant to the current scenario 
C) existing products that are still in the maturity phase of their life cycle 
D) forecasting errors from previous product lines 
E) old supplier contracts that must still be honored 
A) capacity that was used on older products but that can be used on new products 
B) previous experience that is relevant to the current scenario 
C) existing products that are still in the maturity phase of their life cycle 
D) forecasting errors from previous product lines 
E) old supplier contracts that must still be honored

Question 2

When the task is fairly complex and has a longer duration, it will take a larger number of repetitions before improvement is observed.

Accepted Answer

A) True 
 B)False

Question 3

A job has a 70 percent learning curve. If the first unit took 10 hours to complete, the third unit should take roughly how many hours?

Accepted Answer

A) 7 
B) 5.7 
C) 5 
D) 3.5 
E) 4.9 
A) 7 
B) 5.7 
C) 5 
D) 3.5 
E) 4.9

Question 4

Which one of the following would learning curves probably affect the least?

Accepted Answer

A) pricing new products 
B) negotiated purchasing 
C) layout analysis 
D) scheduling 
E) capacity planning 
A) pricing new products 
B) negotiated purchasing 
C) layout analysis 
D) scheduling 
E) capacity planning

Question 5

In which of the following managerial activities would learning curves probably be the least useful?

Accepted Answer

A) negotiated purchasing 
B) manpower planning 
C) location analysis 
D) budgeting 
E) pricing new products 
A) negotiated purchasing 
B) manpower planning 
C) location analysis 
D) budgeting 
E) pricing new products

Question 6

Increasing compensation is always the best way to improve worker satisfaction.

Accepted Answer

A) True 
 B)False

Question 7

One of the potential benefits of self-directed teams is higher quality.

Accepted Answer

A) True 
 B)False

Question 8

A job is expected to have a learning curve of 90 percent. The third unit required 16 hours. The twelth unit should take approximately how many hours?

Accepted Answer

A) 2.67 
B) 4.83 
C) 7.94 
D) 10.31 
E) 12.95 
A) 2.67 
B) 4.83 
C) 7.94 
D) 10.31 
E) 12.95

Question 9

The owner of Kat Motel wants to develop a time standard for the task of cleaning a cat cage. In a preliminary study, she observed one of her workers perform this task six times, with the following results:
 
What is the standard time for this task if the employee worked at a 50 percent faster pace than average, and an allowance of 10 percent of the workday is used?

Accepted Answer

A) 90 seconds 
B) 99 seconds 
C) 100 seconds 
D) 168.8 seconds 
E) 150 seconds 
A) 90 seconds 
B) 99 seconds 
C) 100 seconds 
D) 168.8 seconds 
E) 150 seconds

Question 10

A methods and measurements analyst for Timepiece, Inc., needs to develop a time standard for the task of attaching a watch to a wristband. In a preliminary study, he observed one of his workers perform this task five times, with the following results:
 
What is the standard time for this task if the employee worked at a 20 percent faster pace than average, and an allowance of 20 percent of job time is used?

Accepted Answer

A) 4.5 seconds 
B) 5 seconds 
C) 20 seconds 
D) 28.8 seconds 
E) 100 seconds 
A) 4.5 seconds 
B) 5 seconds 
C) 20 seconds 
D) 28.8 seconds 
E) 100 seconds

Question 11

It took exactly 10 hours to perform the first kidney transplant on a 100 percent learning curve. The second kidney transplant will take how many hours to perform?

Accepted Answer

A) 8 hours 
B) 10 hours 
C) 12 hours 
D) A 100 percent learning curve cannot exist. 
E) 5 hours 
A) 8 hours 
B) 10 hours 
C) 12 hours 
D) A 100 percent learning curve cannot exist. 
E) 5 hours

Question 12

A methods and measurements analyst for Timepiece, Inc., needs to develop a time standard for the task of attaching a watch to a wristband. In a preliminary study, he observed one of his workers perform this task five times, with the following results:
 
What is the observed time for this task?

Accepted Answer

A) 20 seconds 
B) 27 seconds 
C) 46 seconds 
D) 66 seconds 
E) 100 seconds 
A) 20 seconds 
B) 27 seconds 
C) 46 seconds 
D) 66 seconds 
E) 100 seconds

Question 13

A firm is preparing a bid on a city service contract for 80 shifts of a cleaning service. The operations manager estimates the time required for the first two shifts to be 17.8 hours and 15.1 hours respectively. What is the appropriate learning curve?

Accepted Answer

A) 75 percent 
B) 80 percent 
C) 85 percent 
D) 90 percent 
E) 95 percent 
A) 75 percent 
B) 80 percent 
C) 85 percent 
D) 90 percent 
E) 95 percent

Question 14

A simo chart includes:

Accepted Answer

A) delay. 
B) storage. 
C) transportation. 
D) left/right hand movements. 
E) inspection. 
A) delay. 
B) storage. 
C) transportation. 
D) left/right hand movements. 
E) inspection.

Question 15

The manager of Lawn and Garden Services would like to estimate the proportion of her employees' time spent performing various gardening and lawn care activities. She has made 400 random observations of a typical worker, with the following results:
 
What is the probability that the true proportion of time spent mowing is exactly equal to the sample proportion?

Accepted Answer

A) 0 
B) 0.1 
C) 0.2 
D) 0.5 
E) 1 
A) 0 
B) 0.1 
C) 0.2 
D) 0.5 
E) 1

Question 16

Methods analysis and motion study techniques develop primarily which aspects of jobs?

Accepted Answer

A) behavioral aspects 
B) efficiency aspects 
C) pay levels 
D) quality levels 
E) teamwork aspects 
A) behavioral aspects 
B) efficiency aspects 
C) pay levels 
D) quality levels 
E) teamwork aspects

Question 17

A methods and measurements analyst needs to develop a time standard for a certain task. In a preliminary study, he observed one of his workers perform this task five times, with the following results:
 
What is the normal time for this task if the employee worked at a 25 percent faster pace than average?

Accepted Answer

A) 80 seconds 
B) 96 seconds 
C) 100 seconds 
D) 120 seconds 
E) 125 seconds 
A) 80 seconds 
B) 96 seconds 
C) 100 seconds 
D) 120 seconds 
E) 125 seconds

Question 18

A job has an 80 percent learning curve. The second unit required 12 hours to complete. Approximately how many hours will be devoted to the first five units (including those already completed)?

Accepted Answer

A) 26 
B) 36 
C) 46 
D) 56 
E) 66 
A) 26 
B) 36 
C) 46 
D) 56 
E) 66

Question 19

A job had an observed time of 10 minutes and a performance rating of 0.90based on 25 cycles that were timed. The allowance is 20 percent of job time. Standard time for the job in minutes is:

Accepted Answer

A) 10.0. 
B) 10.8. 
C) 12.5. 
D) 15.0. 
E) depends on the number of cycles observed. 
A) 10.0. 
B) 10.8. 
C) 12.5. 
D) 15.0. 
E) depends on the number of cycles observed.

Question 20

A methods and measurements analyst for Digital Devices needs to develop a time standard for the task of assembling a computer mouse. In a preliminary study, she observed one of her workers perform this task six times with the following results:
 
What is the normal time for this task if the employee worked at a 20 percent faster pace than average?

Accepted Answer

A) 8 seconds 
B) 32 seconds 
C) 40 seconds 
D) 48 seconds 
E) 200 seconds 
A) 8 seconds 
B) 32 seconds 
C) 40 seconds 
D) 48 seconds 
E) 200 seconds

Which of the following is an example of a carryover effect?

When the task is fairly complex and has a longer duration, it will take a larger number of repetitions before improvement is observed.

A job has a 70 percent learning curve. If the first unit took 10 hours to complete, the third unit should take roughly how many hours?

Which one of the following would learning curves probably affect the least?

In which of the following managerial activities would learning curves probably be the least useful?

Increasing compensation is always the best way to improve worker satisfaction.

One of the potential benefits of self-directed teams is higher quality.

A job is expected to have a learning curve of 90 percent. The third unit required 16 hours. The twelth unit should take approximately how many hours?

It took exactly 10 hours to perform the first kidney transplant on a 100 percent learning curve. The second kidney transplant will take how many hours to perform?

A methods and measurements analyst for Timepiece, Inc., needs to develop a time standard for the task of attaching a watch to a wristband. In a preliminary study, he observed one of his workers perform this task five times, with the following results: What is the observed time for this task?

A firm is preparing a bid on a city service contract for 80 shifts of a cleaning service. The operations manager estimates the time required for the first two shifts to be 17.8 hours and 15.1 hours respectively. What is the appropriate learning curve?

A simo chart includes:

Methods analysis and motion study techniques develop primarily which aspects of jobs?

A job has an 80 percent learning curve. The second unit required 12 hours to complete. Approximately how many hours will be devoted to the first five units (including those already completed)?

A job had an observed time of 10 minutes and a performance rating of 0.90based on 25 cycles that were timed. The allowance is 20 percent of job time. Standard time for the job in minutes is:

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters

Exam 7: Work Design and Measurement

Which of the following is an example of a carryover effect?

When the task is fairly complex and has a longer duration, it will take a larger number of repetitions before improvement is observed.

A job has a 70 percent learning curve. If the first unit took 10 hours to complete, the third unit should take roughly how many hours?

Which one of the following would learning curves probably affect the least?

In which of the following managerial activities would learning curves probably be the least useful?

Increasing compensation is always the best way to improve worker satisfaction.

One of the potential benefits of self-directed teams is higher quality.

A job is expected to have a learning curve of 90 percent. The third unit required 16 hours. The twelth unit should take approximately how many hours?

It took exactly 10 hours to perform the first kidney transplant on a 100 percent learning curve. The second kidney transplant will take how many hours to perform?

A methods and measurements analyst for Timepiece, Inc., needs to develop a time standard for the task of attaching a watch to a wristband. In a preliminary study, he observed one of his workers perform this task five times, with the following results: What is the observed time for this task?

A firm is preparing a bid on a city service contract for 80 shifts of a cleaning service. The operations manager estimates the time required for the first two shifts to be 17.8 hours and 15.1 hours respectively. What is the appropriate learning curve?

A simo chart includes:

Methods analysis and motion study techniques develop primarily which aspects of jobs?

A job has an 80 percent learning curve. The second unit required 12 hours to complete. Approximately how many hours will be devoted to the first five units (including those already completed)?

A job had an observed time of 10 minutes and a performance rating of 0.90based on 25 cycles that were timed. The allowance is 20 percent of job time. Standard time for the job in minutes is:

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters