Question 1

The motion study chart that describes the movements of both hands at the same time is a:

Accepted Answer

A) flow process chart. 
B) worker-machine chart. 
C) gang process chart. 
D) simo chart. 
E) time/efficiency chart. 
A) flow process chart. 
B) worker-machine chart. 
C) gang process chart. 
D) simo chart. 
E) time/efficiency chart.

Question 2

Which of the following is the formula for computing learning curves times?

Accepted Answer

A) T n = T 1 × n b 
B) T x  = T1   × nc 
C) T b = T 2 × n n 
D) N t = T1 × Tb 
E) N t  = N1 × nb 
A) T n = T 1 × n b 
B) T x  = T1   × nc 
C) T b = T 2 × n n 
D) N t = T1 × Tb 
E) N t  = N1 × nb

Question 3

Which of the following is not considered a factor in working conditions?

Accepted Answer

A) temperature 
B) quality 
C) humidity 
D) illumination 
E) vibrations 
A) temperature 
B) quality 
C) humidity 
D) illumination 
E) vibrations

Question 4

For purposes of obtaining good time standards using a stopwatch time study, the analyst should try to avoid having the worker discover he or she is being observed.

Accepted Answer

A) True 
 B)False

Question 5

When performing a time study, the analyst converts the observed time into the time a worker would require working at an acceptable "average" pace by using which of the following?

Accepted Answer

A) allowance factors 
B) MTM 
C) methods analysis 
D) performance rating 
E) analysis of therbligs 
A) allowance factors 
B) MTM 
C) methods analysis 
D) performance rating 
E) analysis of therbligs

Question 6

Which of the following is not a factor that previously had direct impact on the work environment prior to lean operations being implemented?

Accepted Answer

A) more managers 
B) workers skilled in performing one task 
C) increased emphasis on quality 
D) less emphasis on flexibility 
E) no flexibility 
A) more managers 
B) workers skilled in performing one task 
C) increased emphasis on quality 
D) less emphasis on flexibility 
E) no flexibility

Question 7

Job enrichment and job enlargement are often utilized in these types of operations?

Accepted Answer

A) strategic operations 
B) lean operations 
C) operations management 
D) manufacturing operations 
E) operations strategy 
A) strategic operations 
B) lean operations 
C) operations management 
D) manufacturing operations 
E) operations strategy

Question 8

The design of work systems is based on objective standards and thereby avoids most ethical issues.

Accepted Answer

A) True 
 B)False

Question 9

Trust is a factor influencing productivity.

Accepted Answer

A) True 
 B)False

Question 10

The two basic causes of accidents are worker carelessness and management demands for increased productivity.

Accepted Answer

A) True 
 B)False

Question 11

The learning curve theory is useful in all of the areas except for which of the following?

Accepted Answer

A) negotiated purchasing 
B) pricing new products 
C) operations management 
D) capacity planning 
E) budgeting 
A) negotiated purchasing 
B) pricing new products 
C) operations management 
D) capacity planning 
E) budgeting

Question 12

A methods and measurement analyst wants to develop a time standard for a certain task. In a preliminary study, he observed one worker perform the task six times with an average observed time of 20 seconds and a standard deviation of 2 seconds.
What is the standard time for this task if the employee worked at a 20 percent faster pace than average, and an allowance of 25 percent of the workday is used?

Accepted Answer

A) 20 seconds 
B) 25 seconds 
C) 26.7 seconds 
D) 30 seconds 
E) 32 seconds 
A) 20 seconds 
B) 25 seconds 
C) 26.7 seconds 
D) 30 seconds 
E) 32 seconds

Question 13

One form of long-term team that is increasingly being used, especially in lean production settings, is:

Accepted Answer

A) quality circle. 
B) product design. 
C) self-directed. 
D) self-improvement. 
E) mandatory. 
A) quality circle. 
B) product design. 
C) self-directed. 
D) self-improvement. 
E) mandatory.

Question 14

Work sampling provides both quick and accurate estimates of activity times.

Accepted Answer

A) True 
 B)False

Question 15

A job has an observed cycle time of 4 minutes, a performance rating of 80 percent, and an allowance that is 20 percent of job time. Normal time for the job in minutes is:

Accepted Answer

A) 3.20. 
B) 3.84. 
C) 4.00. 
D) 4.80. 
E) 5.00. 
A) 3.20. 
B) 3.84. 
C) 4.00. 
D) 4.80. 
E) 5.00.

Question 16

The learning curve principle would apply to a baseball pitcher learning to throw a curveball.

Accepted Answer

A) True 
 B)False

Question 17

The owner of Touchdown Sports Bar wants to develop a time standard for the task of mixing a specialty cocktail. In a preliminary study, he observed one of his bartenders perform this task seven times with an average of 90 seconds and a standard deviation of 5 seconds.
What is the standard time for this task if the bartender worked at a 20 percent faster pace than is average, and an allowance of 10 percent of job time is used?

Accepted Answer

A) 135 seconds 
B) 123.8 seconds 
C) 118.8 seconds 
D) 120 seconds 
E) 112.5 seconds 
A) 135 seconds 
B) 123.8 seconds 
C) 118.8 seconds 
D) 120 seconds 
E) 112.5 seconds

Question 18

A behavioral approach to job design in which workers periodically exchange jobs is known as:

Accepted Answer

A) specialization. 
B) ergonomics. 
C) job rotation. 
D) job enlargement. 
E) job enrichment. 
A) specialization. 
B) ergonomics. 
C) job rotation. 
D) job enlargement. 
E) job enrichment.

Question 19

The manager of Lawn and Garden Services would like to estimate the proportion of her employees' time spent performing various gardening and lawn care activities. She has made 400 random observations of a typical worker, with the following results:
 
Between what limits can the manager be 68.26 percent confident about the true proportion of time spent mowing?

Accepted Answer

A) 0 and 0.683 
B) 0.475 and 0.525 
C) 0.45 and 0.55 
D) 0.425 and 0.575 
E) 0.4 and 0.6 
A) 0 and 0.683 
B) 0.475 and 0.525 
C) 0.45 and 0.55 
D) 0.425 and 0.575 
E) 0.4 and 0.6

Question 20

Once production is underway and the learning curve effect is occurring, successive changes made to the production process will cause the time per unit to:

Accepted Answer

A) continue following the original learning curve without any impact. 
B) cause a scallop effect. 
C) increase the unit time and result in a higher percentage learning curve. 
D) decrease the unit time and result in a higher percentage learning curve. 
E) decrease the unit time and result in a lower percentage learning curve. 
A) continue following the original learning curve without any impact. 
B) cause a scallop effect. 
C) increase the unit time and result in a higher percentage learning curve. 
D) decrease the unit time and result in a higher percentage learning curve. 
E) decrease the unit time and result in a lower percentage learning curve.

The motion study chart that describes the movements of both hands at the same time is a:

Which of the following is the formula for computing learning curves times?

Which of the following is not considered a factor in working conditions?

For purposes of obtaining good time standards using a stopwatch time study, the analyst should try to avoid having the worker discover he or she is being observed.

When performing a time study, the analyst converts the observed time into the time a worker would require working at an acceptable "average" pace by using which of the following?

Which of the following is not a factor that previously had direct impact on the work environment prior to lean operations being implemented?

Job enrichment and job enlargement are often utilized in these types of operations?

The design of work systems is based on objective standards and thereby avoids most ethical issues.

Trust is a factor influencing productivity.

The two basic causes of accidents are worker carelessness and management demands for increased productivity.

The learning curve theory is useful in all of the areas except for which of the following?

One form of long-term team that is increasingly being used, especially in lean production settings, is:

Work sampling provides both quick and accurate estimates of activity times.

A job has an observed cycle time of 4 minutes, a performance rating of 80 percent, and an allowance that is 20 percent of job time. Normal time for the job in minutes is:

The learning curve principle would apply to a baseball pitcher learning to throw a curveball.

A behavioral approach to job design in which workers periodically exchange jobs is known as:

Once production is underway and the learning curve effect is occurring, successive changes made to the production process will cause the time per unit to:

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters

Exam 7: Work Design and Measurement

The motion study chart that describes the movements of both hands at the same time is a:

Which of the following is the formula for computing learning curves times?

Which of the following is not considered a factor in working conditions?

For purposes of obtaining good time standards using a stopwatch time study, the analyst should try to avoid having the worker discover he or she is being observed.

When performing a time study, the analyst converts the observed time into the time a worker would require working at an acceptable "average" pace by using which of the following?

Which of the following is not a factor that previously had direct impact on the work environment prior to lean operations being implemented?

Job enrichment and job enlargement are often utilized in these types of operations?

The design of work systems is based on objective standards and thereby avoids most ethical issues.

Trust is a factor influencing productivity.

The two basic causes of accidents are worker carelessness and management demands for increased productivity.

The learning curve theory is useful in all of the areas except for which of the following?

One form of long-term team that is increasingly being used, especially in lean production settings, is:

Work sampling provides both quick and accurate estimates of activity times.

A job has an observed cycle time of 4 minutes, a performance rating of 80 percent, and an allowance that is 20 percent of job time. Normal time for the job in minutes is:

The learning curve principle would apply to a baseball pitcher learning to throw a curveball.

A behavioral approach to job design in which workers periodically exchange jobs is known as:

Once production is underway and the learning curve effect is occurring, successive changes made to the production process will cause the time per unit to:

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Scheduling

Project Management

Management of Waiting Lines

Linear Programming

Filters