Question 1

Scheduling in service systems may involve scheduling:
(I)the workforce.
(II)the equipment.
(III)customers.

Accepted Answer

A) II only 
B) I and II only 
C) II and III only 
D) I and III only 
E) I, II, and III 
A) II only 
B) I and II only 
C) II and III only 
D) I and III only 
E) I, II, and III

Question 2

The priority rule where jobs are processed according to the smallest ratio of time remaining to due date to processing time is

Accepted Answer

A) CR. 
B) EEDD. 
C) FCFS. 
D) S/O. 
E) SPT. 
A) CR. 
B) EEDD. 
C) FCFS. 
D) S/O. 
E) SPT.

Question 3

Eva, the owner of Eva's Second Time Around Wedding Dresses, currently has five dresses to be altered, shown in the order in which they arrived:
 
If Eva uses the earliest due date first (EDD)priority rule to schedule these jobs, what will be the average job tardiness?

Accepted Answer

A) 2 hours 
B) 2.2 hours 
C) 2.33 hours 
D) 2.4 hours 
E) 3 hours 
A) 2 hours 
B) 2.2 hours 
C) 2.33 hours 
D) 2.4 hours 
E) 3 hours

Question 4

There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows:
 
After the row and column reductions, what is the resulting entry in the new table for assigning resource 4 to job D?

Accepted Answer

A) 0 hours 
B) 2 hours 
C) 3 hours 
D) 6 hours 
E) 9 hours 
A) 0 hours 
B) 2 hours 
C) 3 hours 
D) 6 hours 
E) 9 hours

Question 5

Infinite loading and finite loading are two major approaches used to load work centers.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is not usually a characteristic of successful high-volume systems?

Accepted Answer

A) smooth workflow through the system 
B) customized output 
C) rapid repair of breakdowns 
D) minimal quality problems 
E) reliable supply schedules 
A) smooth workflow through the system 
B) customized output 
C) rapid repair of breakdowns 
D) minimal quality problems 
E) reliable supply schedules

Question 7

Organizations with fixed, perishable capacity can benefit from

Accepted Answer

A) yield management. 
B) price increases. 
C) constraints. 
D) suboptimization. 
E) waiting lines. 
A) yield management. 
B) price increases. 
C) constraints. 
D) suboptimization. 
E) waiting lines.

Question 8

Which of the following is not an assumption of priority rules?

Accepted Answer

A) The set of jobs is known: no new jobs arrive after processing begins. 
B) Setup time is independent of processing sequence. 
C) Finite loading is assumed. 
D) Processing times are deterministic. 
E) No machine breakdowns are assumed. 
A) The set of jobs is known: no new jobs arrive after processing begins. 
B) Setup time is independent of processing sequence. 
C) Finite loading is assumed. 
D) Processing times are deterministic. 
E) No machine breakdowns are assumed.

Question 9

Primary considerations in scheduling high-volume systems involve:
(I)coordinating the flow of inputs.
(II)overcoming the disruptions to planned outputs.
(III)assigning workers to work centers.

Accepted Answer

A) I and III 
B) I and II 
C) II and III 
D) I, II, and III 
E) II only 
A) I and III 
B) I and II 
C) II and III 
D) I, II, and III 
E) II only

Question 10

There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows:
 
What is the optimal assignment of resources to jobs?

Accepted Answer

A) 1 to A; 2 to C; 3 to B; 4 to D 
B) 1 to B; 2 to D; 3 to C; 4 to A 
C) 1 to C; 2 to B; 3 to A; 4 to D 
D) 1 to D; 2 to B; 3 to C; 4 to A 
E) 1 to A; 2 to C; 3 to D; 4 to B 
A) 1 to A; 2 to C; 3 to B; 4 to D 
B) 1 to B; 2 to D; 3 to C; 4 to A 
C) 1 to C; 2 to B; 3 to A; 4 to D 
D) 1 to D; 2 to B; 3 to C; 4 to A 
E) 1 to A; 2 to C; 3 to D; 4 to B

Question 11

The elimination of idle time on both bottleneck and non-bottleneck operations must be accomplished to optimize output.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is least likely to be a source of disruption that results in less than the desired output in a high-volume system?

Accepted Answer

A) equipment failures 
B) material shortages 
C) accidents 
D) worker absences 
E) demand variability 
A) equipment failures 
B) material shortages 
C) accidents 
D) worker absences 
E) demand variability

Question 13

Which of the following is critical to effective yield management?

Accepted Answer

A) one-price pricing 
B) forecasting 
C) capacity flexibility 
D) constant demand 
E) trained service personnel 
A) one-price pricing 
B) forecasting 
C) capacity flexibility 
D) constant demand 
E) trained service personnel

Question 14

There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows:
 
After the row reduction, what is the resulting entry in the new table for assigning resource 4 to Job D?

Accepted Answer

A) 0 hours 
B) 2 hours 
C) 3 hours 
D) 6 hours 
E) 9 hours 
A) 0 hours 
B) 2 hours 
C) 3 hours 
D) 6 hours 
E) 9 hours

Question 15

The EDD priority rule usually does well with regard to

Accepted Answer

A) cost. 
B) lateness. 
C) overtime. 
D) waste. 
E) makespan. 
A) cost. 
B) lateness. 
C) overtime. 
D) waste. 
E) makespan.

Question 16

Input/output (I/O)control refers to monitoring the productivity changes since productivity is determined by the ratio of output to input.

Accepted Answer

A) True 
 B)False

Question 17

Bottlenecks in service systems may shift with the passage of time, so that different operations become bottleneck operations at different times.

Accepted Answer

A) True 
 B)False

Question 18

A scheduling rule used for sequencing jobs through two work centers such that makespan is minimized is

Accepted Answer

A) critical ratio rule. 
B) Johnson's rule. 
C) slack per operation rule. 
D) shortest processing time rule. 
E) Pareto rule. 
A) critical ratio rule. 
B) Johnson's rule. 
C) slack per operation rule. 
D) shortest processing time rule. 
E) Pareto rule.

Question 19

There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows:
 
After the row and column reductions, what is the minimum number of lines needed to cover all of the zeroes?

Accepted Answer

A) 0 lines 
B) 1 line 
C) 2 lines 
D) 3 lines 
E) 4 lines 
A) 0 lines 
B) 1 line 
C) 2 lines 
D) 3 lines 
E) 4 lines

Question 20

A work center can be a:
(I)machine.
(II)group of machines.
(III)department.
(IV)a part used to produce a product.

Accepted Answer

A) I, II, and III only 
B) II and IV only 
C) II and III only 
D) I and III only 
E) I, II, III, and IV 
A) I, II, and III only 
B) II and IV only 
C) II and III only 
D) I and III only 
E) I, II, III, and IV

Scheduling in service systems may involve scheduling: (I)the workforce. (II)the equipment. (III)customers.

The priority rule where jobs are processed according to the smallest ratio of time remaining to due date to processing time is

Eva, the owner of Eva's Second Time Around Wedding Dresses, currently has five dresses to be altered, shown in the order in which they arrived: If Eva uses the earliest due date first (EDD)priority rule to schedule these jobs, what will be the average job tardiness?

Infinite loading and finite loading are two major approaches used to load work centers.

Which of the following is not usually a characteristic of successful high-volume systems?

Organizations with fixed, perishable capacity can benefit from

Which of the following is not an assumption of priority rules?

Primary considerations in scheduling high-volume systems involve: (I)coordinating the flow of inputs. (II)overcoming the disruptions to planned outputs. (III)assigning workers to work centers.

There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows: What is the optimal assignment of resources to jobs?

The elimination of idle time on both bottleneck and non-bottleneck operations must be accomplished to optimize output.

Which of the following is least likely to be a source of disruption that results in less than the desired output in a high-volume system?

Which of the following is critical to effective yield management?

There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows: After the row reduction, what is the resulting entry in the new table for assigning resource 4 to Job D?

The EDD priority rule usually does well with regard to

Input/output (I/O)control refers to monitoring the productivity changes since productivity is determined by the ratio of output to input.

Bottlenecks in service systems may shift with the passage of time, so that different operations become bottleneck operations at different times.

A scheduling rule used for sequencing jobs through two work centers such that makespan is minimized is

There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows: After the row and column reductions, what is the minimum number of lines needed to cover all of the zeroes?

A work center can be a: (I)machine. (II)group of machines. (III)department. (IV)a part used to produce a product.

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Work Design and Measurement

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Project Management

Management of Waiting Lines

Linear Programming

Filters

Exam 16: Scheduling

Scheduling in service systems may involve scheduling: (I)the workforce. (II)the equipment. (III)customers.

The priority rule where jobs are processed according to the smallest ratio of time remaining to due date to processing time is

Eva, the owner of Eva's Second Time Around Wedding Dresses, currently has five dresses to be altered, shown in the order in which they arrived: If Eva uses the earliest due date first (EDD)priority rule to schedule these jobs, what will be the average job tardiness?

Infinite loading and finite loading are two major approaches used to load work centers.

Which of the following is not usually a characteristic of successful high-volume systems?

Organizations with fixed, perishable capacity can benefit from

Which of the following is not an assumption of priority rules?

Primary considerations in scheduling high-volume systems involve: (I)coordinating the flow of inputs. (II)overcoming the disruptions to planned outputs. (III)assigning workers to work centers.

There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows: What is the optimal assignment of resources to jobs?

The elimination of idle time on both bottleneck and non-bottleneck operations must be accomplished to optimize output.

Which of the following is least likely to be a source of disruption that results in less than the desired output in a high-volume system?

Which of the following is critical to effective yield management?

There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows: After the row reduction, what is the resulting entry in the new table for assigning resource 4 to Job D?

The EDD priority rule usually does well with regard to

Input/output (I/O)control refers to monitoring the productivity changes since productivity is determined by the ratio of output to input.

Bottlenecks in service systems may shift with the passage of time, so that different operations become bottleneck operations at different times.

A scheduling rule used for sequencing jobs through two work centers such that makespan is minimized is

There are four resources and four jobs to be done. Assume there must be one-to-one matching between jobs and resources. The time required for each resource to do each job is as follows: After the row and column reductions, what is the minimum number of lines needed to cover all of the zeroes?

A work center can be a: (I)machine. (II)group of machines. (III)department. (IV)a part used to produce a product.

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Work Design and Measurement

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Project Management

Management of Waiting Lines

Linear Programming

Filters