Question 1

A Gantt chart is a basic scheduling tool that works best for high-volume systems.

Accepted Answer

A) True 
 B)False

Question 2

Average completion (flow)time for a schedule sequence at a work center is

Accepted Answer

A) the sum of processing time divided by the number of jobs. 
B) the sum of jobs' flow times divided by the number of jobs. 
C) overall flow time divided by total processing time. 
D) total processing time plus total late time divided by number of jobs. 
E) the sum of flow time plus total late time divided by number of jobs. 
A) the sum of processing time divided by the number of jobs. 
B) the sum of jobs' flow times divided by the number of jobs. 
C) overall flow time divided by total processing time. 
D) total processing time plus total late time divided by number of jobs. 
E) the sum of flow time plus total late time divided by number of jobs.

Question 3

Line balancing is a major factor in the design and scheduling of low-volume systems because of batch processing.

Accepted Answer

A) True 
 B)False

Question 4

The theory of constraints has a goal of maximizing flow through the entire system.

Accepted Answer

A) True 
 B)False

Question 5

In an assignment model where there are fewer jobs than resources

Accepted Answer

A) dummy jobs are needed to solve the problem. 
B) dummy resources are needed to solve the problem. 
C) the problem cannot be solved using an assignment model. 
D) the problem will have multiple optimum solutions. 
E) the simplex method must be used to solve the problem. 
A) dummy jobs are needed to solve the problem. 
B) dummy resources are needed to solve the problem. 
C) the problem cannot be solved using an assignment model. 
D) the problem will have multiple optimum solutions. 
E) the simplex method must be used to solve the problem.

Question 6

The following table contains information about five jobs waiting to be processed at work center number three.
 
The sequence that would result using the SPT rule is

Accepted Answer

A) e-b-c-d-a. 
B) c-a-b-e-d. 
C) a-d-c-e-b. 
D) d-e-b-a-c. 
E) e-d-b-a-c. 
A) e-b-c-d-a. 
B) c-a-b-e-d. 
C) a-d-c-e-b. 
D) d-e-b-a-c. 
E) e-d-b-a-c.

Question 7

The quantity sent to a bottleneck operation could be split into two or more process batches to better utilize a bottleneck resource rather than process the entire batch.

Accepted Answer

A) True 
 B)False

Question 8

The following table contains information about five jobs waiting to be processed at work center number three.
 
Using the EDD rule, the sequence of jobs would be

Accepted Answer

A) d-e-b-a-c. 
B) a-d-c-b-e. 
C) e-d-b-a-c. 
D) a-d-c-e-d. 
E) e-b-c-d-a. 
A) d-e-b-a-c. 
B) a-d-c-b-e. 
C) e-d-b-a-c. 
D) a-d-c-e-d. 
E) e-b-c-d-a.

Question 9

Splitting a large lot after one operation beyond a bottleneck operation would reduce the overall waiting time of the bottleneck operation.

Accepted Answer

A) True 
 B)False

Question 10

The Hungarian method is limited to a maximum of two jobs per resource.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is the last step in the capacity/scheduling chain?

Accepted Answer

A) product planning 
B) process planning 
C) capacity planning 
D) aggregate planning 
E) scheduling 
A) product planning 
B) process planning 
C) capacity planning 
D) aggregate planning 
E) scheduling

Question 12

_____ is a technique that managers can utilize in order to minimize the makespan for a group of jobs to be processed on two machines or at two work centers.

Accepted Answer

A) Smith's rule 
B) Hungarian rule 
C) Johnson's rule 
D) Priority rule 
E) Lane's rule 
A) Smith's rule 
B) Hungarian rule 
C) Johnson's rule 
D) Priority rule 
E) Lane's rule

Question 13

In theory of constraints scheduling, the __________ refers to the schedule and the __________ refers to inventory used to ensure that the bottleneck is never idle.

Accepted Answer

A) rope; drum 
B) drum; rope 
C) drum; buffer 
D) buffer; drum 
E) buffer; rope 
A) rope; drum 
B) drum; rope 
C) drum; buffer 
D) buffer; drum 
E) buffer; rope

Question 14

Which of the following is present in the manufacturing scheduling hierarchy but is absent in the service scheduling hierarchy?

Accepted Answer

A) aggregate planning 
B) materials planning 
C) master scheduling 
D) detailed, short-term scheduling 
E) detailed, short-term planning 
A) aggregate planning 
B) materials planning 
C) master scheduling 
D) detailed, short-term scheduling 
E) detailed, short-term planning

Question 15

The SPT priority rule always results in the lowest average completion time.

Accepted Answer

A) True 
 B)False

Question 16

The operations manager of a body and paint shop has five cars to schedule for repair. He would like to minimize the makespan to complete all work on these cars. Each car requires body work prior to painting. The estimates of the times required to do the body and paint work on each are as follows:
 
What is the idle time at the paint work center for the optimal schedule?

Accepted Answer

A) 1 hour 
B) 2 hours 
C) 4 hours 
D) 7 hours 
E) 10 hours 
A) 1 hour 
B) 2 hours 
C) 4 hours 
D) 7 hours 
E) 10 hours

Question 17

The operations manager of a body and paint shop has five cars to schedule for repair. He would like to minimize the makespan to complete all work on these cars. Each car requires body work prior to painting. The estimates of the times required to do the body and paint work on each are as follows:
 
Where in the optimum sequence should car A be scheduled?

Accepted Answer

A) first 
B) second 
C) third 
D) fourth 
E) fifth 
A) first 
B) second 
C) third 
D) fourth 
E) fifth

Question 18

Makespan is the total time needed to complete a group of jobs.

Accepted Answer

A) True 
 B)False

Question 19

Ensuring that the constraining resource is used to its maximum is an example of constraint

Accepted Answer

A) elevation. 
B) subordination. 
C) identification. 
D) elimination. 
E) exploitation. 
A) elevation. 
B) subordination. 
C) identification. 
D) elimination. 
E) exploitation.

Question 20

Scheduling in service systems often takes the form of:
(I)appointment systems.
(II)reservation systems.
(III)makespan systems.

Accepted Answer

A) I only 
B) II only 
C) I and II only 
D) III only 
E) I, II, and III 
A) I only 
B) II only 
C) I and II only 
D) III only 
E) I, II, and III

A Gantt chart is a basic scheduling tool that works best for high-volume systems.

Average completion (flow)time for a schedule sequence at a work center is

Line balancing is a major factor in the design and scheduling of low-volume systems because of batch processing.

The theory of constraints has a goal of maximizing flow through the entire system.

In an assignment model where there are fewer jobs than resources

The following table contains information about five jobs waiting to be processed at work center number three. The sequence that would result using the SPT rule is

The quantity sent to a bottleneck operation could be split into two or more process batches to better utilize a bottleneck resource rather than process the entire batch.

The following table contains information about five jobs waiting to be processed at work center number three. Using the EDD rule, the sequence of jobs would be

Splitting a large lot after one operation beyond a bottleneck operation would reduce the overall waiting time of the bottleneck operation.

The Hungarian method is limited to a maximum of two jobs per resource.

Which of the following is the last step in the capacity/scheduling chain?

_____ is a technique that managers can utilize in order to minimize the makespan for a group of jobs to be processed on two machines or at two work centers.

In theory of constraints scheduling, the refers to the schedule and the refers to inventory used to ensure that the bottleneck is never idle.

Which of the following is present in the manufacturing scheduling hierarchy but is absent in the service scheduling hierarchy?

The SPT priority rule always results in the lowest average completion time.

Makespan is the total time needed to complete a group of jobs.

Ensuring that the constraining resource is used to its maximum is an example of constraint

Scheduling in service systems often takes the form of: (I)appointment systems. (II)reservation systems. (III)makespan systems.

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Work Design and Measurement

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Project Management

Management of Waiting Lines

Linear Programming

Filters

Exam 16: Scheduling

A Gantt chart is a basic scheduling tool that works best for high-volume systems.

Average completion (flow)time for a schedule sequence at a work center is

Line balancing is a major factor in the design and scheduling of low-volume systems because of batch processing.

The theory of constraints has a goal of maximizing flow through the entire system.

In an assignment model where there are fewer jobs than resources

The following table contains information about five jobs waiting to be processed at work center number three. The sequence that would result using the SPT rule is

The quantity sent to a bottleneck operation could be split into two or more process batches to better utilize a bottleneck resource rather than process the entire batch.

The following table contains information about five jobs waiting to be processed at work center number three. Using the EDD rule, the sequence of jobs would be

Splitting a large lot after one operation beyond a bottleneck operation would reduce the overall waiting time of the bottleneck operation.

The Hungarian method is limited to a maximum of two jobs per resource.

Which of the following is the last step in the capacity/scheduling chain?

_____ is a technique that managers can utilize in order to minimize the makespan for a group of jobs to be processed on two machines or at two work centers.

In theory of constraints scheduling, the __________ refers to the schedule and the __________ refers to inventory used to ensure that the bottleneck is never idle.

Which of the following is present in the manufacturing scheduling hierarchy but is absent in the service scheduling hierarchy?

The SPT priority rule always results in the lowest average completion time.

Makespan is the total time needed to complete a group of jobs.

Ensuring that the constraining resource is used to its maximum is an example of constraint

Scheduling in service systems often takes the form of: (I)appointment systems. (II)reservation systems. (III)makespan systems.

Introduction to Operations Management

Competitiveness, Strategy, and Productivity

Forecasting

Product and Service Design

Strategic Capacity Planning for Products and Services

Process Selection and Facility Layout

Work Design and Measurement

Location Planning and Analysis

Management of Quality

Quality Control

Aggregate Planning and Master Scheduling

Inventory Management

MRP and ERP

Jit and Lean Operations

Supply Chain Management

Project Management

Management of Waiting Lines

Linear Programming

Filters

In theory of constraints scheduling, the refers to the schedule and the refers to inventory used to ensure that the bottleneck is never idle.