Exam 1: Introduction to Operations Management

Operations can be classified according to their volume and variety of production as well as the degree of variation and visibility. Which of the following operations would be classified as high Volume, low variety?

Which of the following functions is not a core function of an organisation?

Which of the following is NOT a process input?

Operations can be classified according to the degree of variation in demand and visibility of the operation as well as their volume and variety of production. Which of the following operations Would be classified as high variation and high visibility?

All the activities involved in supplying a customer's order is called:

Which of the following is a responsibility for an Operations Manager?

Which of the following is NOT a transformed resource input in operations?

Service processes that have a high number of transactions, often involving limited customization, are called:

An operation's ability to produce a wide range of products or services is called what?

Pret A Manger outlets receive deliveries of fresh sandwiches from a number of regional centres every day.

Which of the following is a transformed input resource?

Which of the following is the least likely decision to be made by Operations Managers?

Transformation outputs can always be seen.

In a furniture manufacturer, which function is likely to be responsible for determining pricing policies?

Which of the following is true of effective operations?

Which of the following is NOT an implication of high visibility?

High-volume operations do not include:

Which performance objectives do IKEA focus most on?

What other names may be given to an operations manager?

Which of the following activities is not a direct responsibility of operations management?