Exam 1: Understanding Consumer Behavior and Consumer Research

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What is the difference between basic research and applied research?

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Individual consumers purchase goods and services to satisfy their own personal needs and wants or to satisfy the need and wants of others.

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Consumer behavior researchers are primarily only interested in consumers' purchase behaviors.

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Focus groups often generate responses that participants would be unwilling or unable to give in a depth-interview.

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The cause always precedes an effect.

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Which of the following about projective techniques used in marketing research are false?

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The Motivation Research movement left two important legacies to the field of consumer research: ( 1) a focus on consumer motivations, and (2) the technique of focus group research.

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An zero correlation means there is no predictable relationship between two variables.

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Qualitative research methods collect empirical data and use large representative samples so that statistical analyses can be performed and generalization of the results can be made.

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Consider the Scientific Method discussed in your readings: -- Observation and Ask Questions --Form a Hypothesis and Make a Prediction What is the next step?

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Customer perceived value is the idea that customer benefits should not only meet but exceed expectations in unanticipated ways.

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Donating your old clothes to The Salvation Army is classified as:

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The Interpretivism research approach applies the tenets of the scientific method to explain and predict consumer behavior.

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In an experiment, the independent variable is the , and the dependent variable is the .

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Which of following is not a secondary data source?

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Experimentation is the best method for determining causality.

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An illusory correlation means there is no predictable relationship between two variables.

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Procter and Gamble's Crest Whitestrips, featured in your readings, has been one of the company's most successful product launches because the management team relied on intuition to guide their decisions.

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Raymond is visitiog the dentist; he is haviog a wisdom tooth pulled.What type of consumer behavior activity is Raymond engaged io?

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Jane is on the spring formal organizing committee for her sorority.She notices that every time they meet to discuss new ideas, they seem to focus on just one idea.It seem like once an idea is presented, no one wants to disagree or offer anything different for the sake of unanimity.Jane's committee is probably experiencing:

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