Exam 15: Providing Formal and Informal Performance Feedback

Intermittent feedback that is delivered either irregularly or randomly, but that is positive and specific, can be the most effective form of feedback provided that people are already doing a good job.

Ideally, to enhance credibility and acceptance, performance reviews should be conducted with:

Which of the following is not a commonly accepted use of performance reviews?

In between your own performance appraisals, you should:

Which of the following does not entail the end of an employee's employment with an organisation?

Which of the following is the correct approach when conducting performance reviews?

During your own performance appraisal, you should:

The critical-incident, or behavioural, review method is based on a record of important negative critical incidents that have occurred during the review period.

The ultimate goal of feedback is to provide employees with an understanding of the standard of behaviour and performance required of them, so that they are able to monitor their own performance and provide meaningful and accurate self-feedback.

Which of the following feedback approaches would be acceptable, in the right circumstances?

Providing negative feedback to employees can be appropriate, as long as it is specific and either corrective or constructive.

Which of the following is not a direct benefit to organisations of conducting effective performance reviews?

When an employee has performed either better or worse than expected in some areas, or is generally improving or declining, their performance review is the first situation where this should be brought to their attention.

Which of the following actions should a leader-manager avoid when providing constructive feedback to an employee?

A redundancy usually comes about as a result of:

Regular informal feedback, in words and actions, about how employees are performing can:

A performance review method where team members review one another's performance against key criteria is known as the:

Which of the following might provide feedback when using the 360-degree feedback review method?

Of the following, which would be the best way to begin giving feedback to an employee?

Which of the following is a benefit to employees of effective performance reviews?