Exam 8: Building Effective Working Relationships

Organisational politics is mainly concerned with protecting your position, influence and personal advantage against others who may threaten to weaken your standing within your organisation.

A week ago, Amelia had a disagreement with Gurinder. Because Gurinder has not spoken to her since, she now thinks he does not like or respect her. As a result, she is thinking about what happened more and more often. Gurinder considered the disagreement to be minor, and has not given it a second thought since it occurred. Contrary to what Amelia thinks, he has not been avoiding her; their paths simply have not crossed. For Amelia, what stage has the conflict with Gurinder reached?

The way to build trust is to:

If part of your managerial role was to analyse and consider your organisation's future priorities and challenges, the most useful people to consult with would be likely to come from:

In a framing statement, you should make it clear that:

Espoused theory is:

Which of the following is true in relation to task-oriented and/or people-oriented people?

The Johari Window can help to increase self-awareness by allowing people to:

When working for more than one manager, a way to avoid becoming overloaded with work is:

Where an emergency situation exists, an appropriate and/or necessary response to conflict may be to act in an uncooperative and aggressive manner (i.e. to compete).