Exam 19: Statistical Applications in Quality Management Online

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SCENARIO 19-5 A manufacturer of computer disks took samples of 240 disks on 15 consecutive days.The number of disks with bad sectors was determined for each of these samples.The results are in the table that follows. SCENARIO 19-5 A manufacturer of computer disks took samples of 240 disks on 15 consecutive days.The number of disks with bad sectors was determined for each of these samples.The results are in the table that follows.   -Referring to Scenario 19-5, the best estimate of the mean proportion of disks with bad sectors is __________. -Referring to Scenario 19-5, the best estimate of the mean proportion of disks with bad sectors is __________.

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SS method is among the tools of Lean Six Sigma.

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SCENARIO 19-1 A local newspaper has 10 delivery boys who each deliver the morning paper to 50 customers every day.The owner decides to record the number of papers delivered on time for a 10-day period for one of the delivery boys and construct a p chart to see whether the percentage is too erratic. SCENARIO 19-1 A local newspaper has 10 delivery boys who each deliver the morning paper to 50 customers every day.The owner decides to record the number of papers delivered on time for a 10-day period for one of the delivery boys and construct a p chart to see whether the percentage is too erratic.   -Referring to Scenario 19-1, what is the numerical value of the center line for the p chart? -Referring to Scenario 19-1, what is the numerical value of the center line for the p chart?

(Multiple Choice)
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SCENARIO 19-9 The manufacturer of canned food constructed control charts and analyzed several quality characteristics.One characteristic of interest is the weight of the filled cans.The lower specification limit for weight is 2.95 pounds.The table below provides the range and mean of the weights of five cans tested every fifteen minutes during a day's production. SCENARIO 19-9 The manufacturer of canned food constructed control charts and analyzed several quality characteristics.One characteristic of interest is the weight of the filled cans.The lower specification limit for weight is 2.95 pounds.The table below provides the range and mean of the weights of five cans tested every fifteen minutes during a day's production.   -Referring to Scenario 19-9, an R chart is to be constructed for the weight.The lower control limit for this data set is ________. -Referring to Scenario 19-9, an R chart is to be constructed for the weight.The lower control limit for this data set is ________.

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SCENARIO 19-8 Recently, a university switched to a new type of computer-based registration.The registrar is concerned with the amount of time students are spending on the computer registering under the new system.She decides to randomly select 8 students on each of the 12 days of the registration and determine the time each spends on the computer registering.The range, mean, and standard deviation of the times required to register are in the table that follows. SCENARIO 19-8 Recently, a university switched to a new type of computer-based registration.The registrar is concerned with the amount of time students are spending on the computer registering under the new system.She decides to randomly select 8 students on each of the 12 days of the registration and determine the time each spends on the computer registering.The range, mean, and standard deviation of the times required to register are in the table that follows.   -Referring to Scenario 19-8, construct an R chart for the time required to register. -Referring to Scenario 19-8, construct an R chart for the time required to register.

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SCENARIO 19-2 A political pollster randomly selects a sample of 100 voters each day for 8 successive days and asks how many will vote for the incumbent.The pollster wishes to construct a p chart to see if the percentage favoring the incumbent candidate is too erratic. SCENARIO 19-2 A political pollster randomly selects a sample of 100 voters each day for 8 successive days and asks how many will vote for the incumbent.The pollster wishes to construct a p chart to see if the percentage favoring the incumbent candidate is too erratic.   -Referring to Scenario 19-2, what is the numerical value of the lower control limit for the p chart? -Referring to Scenario 19-2, what is the numerical value of the lower control limit for the p chart?

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SCENARIO 19-6 The maker of a packaged candy wants to evaluate the quality of her production process.On each of 16 consecutive days, she samples 600 bags of candy and determines the number in each day's sample that she considers to be of poor quality.The data that she developed follow. SCENARIO 19-6 The maker of a packaged candy wants to evaluate the quality of her production process.On each of 16 consecutive days, she samples 600 bags of candy and determines the number in each day's sample that she considers to be of poor quality.The data that she developed follow.   -Referring to Scenario 19-6, the process seems to be in control. -Referring to Scenario 19-6, the process seems to be in control.

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Variation signaled by individual fluctuations or patterns in the data is called

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SCENARIO 19-4 A factory supervisor is concerned that the time it takes workers to complete an important production task (measured in seconds)is too erratic and adversely affects expected profits.The supervisor proceeds by randomly sampling 5 individuals per hour for a period of 10 hours.The sample mean and range for each hour are listed below. SCENARIO 19-4 A factory supervisor is concerned that the time it takes workers to complete an important production task (measured in seconds)is too erratic and adversely affects expected profits.The supervisor proceeds by randomly sampling 5 individuals per hour for a period of 10 hours.The sample mean and range for each hour are listed below.   She also decides that lower and upper specification limits for the critical-to-quality variable should be 10 and 30 seconds, respectively. -Referring to Scenario 19-4, suppose the supervisor constructs an R chart to see if the variability in collection times is in-control.What are the lower and upper control limits for this R chart? She also decides that lower and upper specification limits for the critical-to-quality variable should be 10 and 30 seconds, respectively. -Referring to Scenario 19-4, suppose the supervisor constructs an R chart to see if the variability in collection times is in-control.What are the lower and upper control limits for this R chart?

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SCENARIO 19-9 The manufacturer of canned food constructed control charts and analyzed several quality characteristics.One characteristic of interest is the weight of the filled cans.The lower specification limit for weight is 2.95 pounds.The table below provides the range and mean of the weights of five cans tested every fifteen minutes during a day's production. SCENARIO 19-9 The manufacturer of canned food constructed control charts and analyzed several quality characteristics.One characteristic of interest is the weight of the filled cans.The lower specification limit for weight is 2.95 pounds.The table below provides the range and mean of the weights of five cans tested every fifteen minutes during a day's production.   -Referring to Scenario 19-9, an R chart is to be constructed for the weight.One way to create the upper control limit involves multiplying the mean of the sample ranges by   For this data set, the value of   is ________. -Referring to Scenario 19-9, an R chart is to be constructed for the weight.One way to create the upper control limit involves multiplying the mean of the sample ranges by SCENARIO 19-9 The manufacturer of canned food constructed control charts and analyzed several quality characteristics.One characteristic of interest is the weight of the filled cans.The lower specification limit for weight is 2.95 pounds.The table below provides the range and mean of the weights of five cans tested every fifteen minutes during a day's production.   -Referring to Scenario 19-9, an R chart is to be constructed for the weight.One way to create the upper control limit involves multiplying the mean of the sample ranges by   For this data set, the value of   is ________. For this data set, the value of SCENARIO 19-9 The manufacturer of canned food constructed control charts and analyzed several quality characteristics.One characteristic of interest is the weight of the filled cans.The lower specification limit for weight is 2.95 pounds.The table below provides the range and mean of the weights of five cans tested every fifteen minutes during a day's production.   -Referring to Scenario 19-9, an R chart is to be constructed for the weight.One way to create the upper control limit involves multiplying the mean of the sample ranges by   For this data set, the value of   is ________. is ________.

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SCENARIO 19-3 A quality control analyst for a light bulb manufacturer is concerned that the time it takes to produce a batch of light bulbs is too erratic.Accordingly, the analyst randomly surveys 10 production periods each day for 14 days and records the sample mean and range for each day. SCENARIO 19-3 A quality control analyst for a light bulb manufacturer is concerned that the time it takes to produce a batch of light bulbs is too erratic.Accordingly, the analyst randomly surveys 10 production periods each day for 14 days and records the sample mean and range for each day.   -Referring to Scenario 19-3, suppose the sample mean and range data were based on 11 observations per day instead of 10.How would this change affect the lower and upper control limits of the R chart? -Referring to Scenario 19-3, suppose the sample mean and range data were based on 11 observations per day instead of 10.How would this change affect the lower and upper control limits of the R chart?

(Multiple Choice)
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SCENARIO 19-3 A quality control analyst for a light bulb manufacturer is concerned that the time it takes to produce a batch of light bulbs is too erratic.Accordingly, the analyst randomly surveys 10 production periods each day for 14 days and records the sample mean and range for each day. SCENARIO 19-3 A quality control analyst for a light bulb manufacturer is concerned that the time it takes to produce a batch of light bulbs is too erratic.Accordingly, the analyst randomly surveys 10 production periods each day for 14 days and records the sample mean and range for each day.   -Referring to Scenario 19-3, suppose the analyst constructs an R chart to see if the variability in production times is in-control.What is the lower control limit for this R chart? -Referring to Scenario 19-3, suppose the analyst constructs an R chart to see if the variability in production times is in-control.What is the lower control limit for this R chart?

(Multiple Choice)
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Which of the following situations suggests a process that appears to be operating in a state of statistical control?

(Multiple Choice)
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SCENARIO 19-5 A manufacturer of computer disks took samples of 240 disks on 15 consecutive days.The number of disks with bad sectors was determined for each of these samples.The results are in the table that follows. SCENARIO 19-5 A manufacturer of computer disks took samples of 240 disks on 15 consecutive days.The number of disks with bad sectors was determined for each of these samples.The results are in the table that follows.   -Referring to Scenario 19-5, a p control chart is to be made for these data.The estimate of the standard error of the proportion of disks with bad sectors is __________. -Referring to Scenario 19-5, a p control chart is to be made for these data.The estimate of the standard error of the proportion of disks with bad sectors is __________.

(Short Answer)
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The smaller the capability index, the more capable a process is of meeting customer requirements.

(True/False)
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SCENARIO 19-4 A factory supervisor is concerned that the time it takes workers to complete an important production task (measured in seconds)is too erratic and adversely affects expected profits.The supervisor proceeds by randomly sampling 5 individuals per hour for a period of 10 hours.The sample mean and range for each hour are listed below. SCENARIO 19-4 A factory supervisor is concerned that the time it takes workers to complete an important production task (measured in seconds)is too erratic and adversely affects expected profits.The supervisor proceeds by randomly sampling 5 individuals per hour for a period of 10 hours.The sample mean and range for each hour are listed below.   She also decides that lower and upper specification limits for the critical-to-quality variable should be 10 and 30 seconds, respectively. -Referring to Scenario 19-4, what is the value of   factor? She also decides that lower and upper specification limits for the critical-to-quality variable should be 10 and 30 seconds, respectively. -Referring to Scenario 19-4, what is the value of SCENARIO 19-4 A factory supervisor is concerned that the time it takes workers to complete an important production task (measured in seconds)is too erratic and adversely affects expected profits.The supervisor proceeds by randomly sampling 5 individuals per hour for a period of 10 hours.The sample mean and range for each hour are listed below.   She also decides that lower and upper specification limits for the critical-to-quality variable should be 10 and 30 seconds, respectively. -Referring to Scenario 19-4, what is the value of   factor? factor?

(Short Answer)
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SCENARIO 19-1 A local newspaper has 10 delivery boys who each deliver the morning paper to 50 customers every day.The owner decides to record the number of papers delivered on time for a 10-day period for one of the delivery boys and construct a p chart to see whether the percentage is too erratic. SCENARIO 19-1 A local newspaper has 10 delivery boys who each deliver the morning paper to 50 customers every day.The owner decides to record the number of papers delivered on time for a 10-day period for one of the delivery boys and construct a p chart to see whether the percentage is too erratic.   -Referring to Scenario 19-1, what is the numerical value of the upper control limit for the p chart? -Referring to Scenario 19-1, what is the numerical value of the upper control limit for the p chart?

(Multiple Choice)
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SCENARIO 19-2 A political pollster randomly selects a sample of 100 voters each day for 8 successive days and asks how many will vote for the incumbent.The pollster wishes to construct a p chart to see if the percentage favoring the incumbent candidate is too erratic. SCENARIO 19-2 A political pollster randomly selects a sample of 100 voters each day for 8 successive days and asks how many will vote for the incumbent.The pollster wishes to construct a p chart to see if the percentage favoring the incumbent candidate is too erratic.   -Referring to Scenario 19-2, what is the numerical value of the center line for the p chart? -Referring to Scenario 19-2, what is the numerical value of the center line for the p chart?

(Multiple Choice)
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Which famous statistician developed the 14 Points of Quality?

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SCENARIO 19-1 A local newspaper has 10 delivery boys who each deliver the morning paper to 50 customers every day.The owner decides to record the number of papers delivered on time for a 10-day period for one of the delivery boys and construct a p chart to see whether the percentage is too erratic. SCENARIO 19-1 A local newspaper has 10 delivery boys who each deliver the morning paper to 50 customers every day.The owner decides to record the number of papers delivered on time for a 10-day period for one of the delivery boys and construct a p chart to see whether the percentage is too erratic.   -Referring to Scenario 19-1, what is the numerical value of the lower control limit for the p chart? -Referring to Scenario 19-1, what is the numerical value of the lower control limit for the p chart?

(Multiple Choice)
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