Question 1

When making an introduction

Accepted Answer

A)  name the person of lowest rank first. 
B)  say each person's name clearly. 
C)  it is not appropriate to mention something personal about each person. 
D)  All of the above 
A)  name the person of lowest rank first. 
B)  say each person's name clearly. 
C)  it is not appropriate to mention something personal about each person. 
D)  All of the above B

Question 2

Which example describes a strong work ethic?

Accepted Answer

A)  working overtime for free 
B)  using sick days when you are tired 
C)  meeting all deadlines 
D)  All of the above 
A)  working overtime for free 
B)  using sick days when you are tired 
C)  meeting all deadlines 
D)  All of the above C

Question 3

Which statement about attitude is correct?

Accepted Answer

A)  It can be positive or negative. 
B)  Many people in business say attitude is more important than education. 
C)  Individuals can change their attitudes. 
D)  All of the above 
A)  It can be positive or negative. 
B)  Many people in business say attitude is more important than education. 
C)  Individuals can change their attitudes. 
D)  All of the above D

Question 4

With the _____ style of dining, the knife is used only for cutting.

Accepted Answer

A)  American 
B)  continental 
C)  European 
D)  classic 
A)  American 
B)  continental 
C)  European 
D)  classic

Question 5

Professional organizations can help you improve your professional image.

Accepted Answer

A) True 
 B)False

Question 6

Hugging and kissing is never acceptable in a business situation.

Accepted Answer

A) True 
 B)False

Question 7

It is appropriate to personalize your workspace with a few personal photos and a small plant.

Accepted Answer

A) True 
 B)False

Question 8

Match between columns
                        Premises: Disposition, feelings, or moods regarding events, circumstances, or people
Standards of conduct that show us how to behave in a cultured, polite, or refined way
A set of values based on the merits of hard work and diligence
A code developed through customs that governs acceptable behavior
The exhibition of excellent manners or polite behavior
The ability not only to begin but also to follow through on a project
The process of exchanging information and building positive business relationships
Nonverbal messages transmitted through gestures and posture using the eyes, face, hands, arms, and legs
A person who is addicted to work or has a compulsive need to work
The way a person is perceived in the business world relating to integrity, work ethic, skills, personal appearance, and etiquette

Accepted Answer

The Answer of etiquette and networking and body language and is...

Question 9

Which statement about table manners is correct?

Accepted Answer

A)  The host should order first. 
B)  You should eat quickly so you will not still be eating when others have finished. 
C)  Once you pick up a piece of cutlery, it should never touch the table again. 
D)  All of the above 
A)  The host should order first. 
B)  You should eat quickly so you will not still be eating when others have finished. 
C)  Once you pick up a piece of cutlery, it should never touch the table again. 
D)  All of the above

Question 10

If you forget the name of a person, it is better to admit this than to guess and come up with the wrong name.

Accepted Answer

A) True 
 B)False

Question 11

Business introductions should be made based on gender, not professional rank.

Accepted Answer

A) True 
 B)False

Question 12

Regardless of the culture, it is always appropriate to arrive early for a business meeting.

Accepted Answer

A) True 
 B)False

Question 13

If you make a mistake, it is best to ignore it and hope no one notices.

Accepted Answer

A) True 
 B)False

Question 14

When you are being introduced

Accepted Answer

A)  it is acceptable to remain seated. 
B)  shake hands only if the person is of higher rank. 
C)  establish eye contact with the individual. 
D)  smile, but do not engage in conversation. 
A)  it is acceptable to remain seated. 
B)  shake hands only if the person is of higher rank. 
C)  establish eye contact with the individual. 
D)  smile, but do not engage in conversation.

Question 15

Which statement does NOT describe appropriate dining etiquette?

Accepted Answer

A)  Place your napkin on the table when the host signals the end of the meal. 
B)  Push your plate away from you. 
C)  Lay your fork and knife diagonally across your plate. 
D)  Pass food from the left to the right. 
A)  Place your napkin on the table when the host signals the end of the meal. 
B)  Push your plate away from you. 
C)  Lay your fork and knife diagonally across your plate. 
D)  Pass food from the left to the right.

Question 16

A business suit is considered professional business attire for both men and women.

Accepted Answer

A) True 
 B)False

Question 17

Dress codes at some organizations stipulate that employees must cover any visible tattoos.

Accepted Answer

A) True 
 B)False

Question 18

The best suggestion for professional dress in countries outside the United States is to follow the most conservative professional standards found in the United States.

Accepted Answer

A) True 
 B)False

Question 19

Professional business cards should include

Accepted Answer

A)  company name and logo. 
B)  name and professional title. 
C)  office telephone number. 
D)  All of the above 
A)  company name and logo. 
B)  name and professional title. 
C)  office telephone number. 
D)  All of the above

Question 20

A first impression is typically made in the first

Accepted Answer

A)  7 to 10 seconds. 
B)  20 to 30 seconds. 
C)  1 to 2 minutes. 
D)  3 to 5 minutes. 
A)  7 to 10 seconds. 
B)  20 to 30 seconds. 
C)  1 to 2 minutes. 
D)  3 to 5 minutes.

When making an introduction

Which example describes a strong work ethic?

Which statement about attitude is correct?

With the _____ style of dining, the knife is used only for cutting.

Professional organizations can help you improve your professional image.

Hugging and kissing is never acceptable in a business situation.

It is appropriate to personalize your workspace with a few personal photos and a small plant.

Which statement about table manners is correct?

If you forget the name of a person, it is better to admit this than to guess and come up with the wrong name.

Business introductions should be made based on gender, not professional rank.

Regardless of the culture, it is always appropriate to arrive early for a business meeting.

If you make a mistake, it is best to ignore it and hope no one notices.

When you are being introduced

Which statement does NOT describe appropriate dining etiquette?

A business suit is considered professional business attire for both men and women.

Dress codes at some organizations stipulate that employees must cover any visible tattoos.

The best suggestion for professional dress in countries outside the United States is to follow the most conservative professional standards found in the United States.

Professional business cards should include

A first impression is typically made in the first

The Workplace - Constantly Changing

Workplace Teams

Self-Management

Ethical Theories and Behaviors

Leadership

Customer Service

Written Communication

Verbal Communication and Presentations

Global Communication - Technology and Etiquette

Records Management

Managing Electronic Records

Personal Finance and Investment Strategies

Event Planning

Travel Arrangements

Workplace Mail and Copying

Job Search and Advancement

Filters

Exam 2: Your Professional Image

When making an introduction

Which example describes a strong work ethic?

Which statement about attitude is correct?

With the _____ style of dining, the knife is used only for cutting.

Professional organizations can help you improve your professional image.

Hugging and kissing is never acceptable in a business situation.

It is appropriate to personalize your workspace with a few personal photos and a small plant.

Which statement about table manners is correct?

If you forget the name of a person, it is better to admit this than to guess and come up with the wrong name.

Business introductions should be made based on gender, not professional rank.

Regardless of the culture, it is always appropriate to arrive early for a business meeting.

If you make a mistake, it is best to ignore it and hope no one notices.

When you are being introduced

Which statement does NOT describe appropriate dining etiquette?

A business suit is considered professional business attire for both men and women.

Dress codes at some organizations stipulate that employees must cover any visible tattoos.

The best suggestion for professional dress in countries outside the United States is to follow the most conservative professional standards found in the United States.

Professional business cards should include

A first impression is typically made in the first

The Workplace - Constantly Changing

Workplace Teams

Self-Management

Ethical Theories and Behaviors

Leadership

Customer Service

Written Communication

Verbal Communication and Presentations

Global Communication - Technology and Etiquette

Records Management

Managing Electronic Records

Personal Finance and Investment Strategies

Event Planning

Travel Arrangements

Workplace Mail and Copying

Job Search and Advancement

Filters