Exam 11: Records Management
Exam 1: The Workplace - Constantly Changing21 Questions
Exam 2: Your Professional Image21 Questions
Exam 3: Workplace Teams21 Questions
Exam 4: Self-Management21 Questions
Exam 5: Ethical Theories and Behaviors21 Questions
Exam 6: Leadership21 Questions
Exam 7: Customer Service21 Questions
Exam 8: Written Communication21 Questions
Exam 9: Verbal Communication and Presentations21 Questions
Exam 10: Global Communication - Technology and Etiquette21 Questions
Exam 11: Records Management21 Questions
Exam 12: Managing Electronic Records21 Questions
Exam 13: Personal Finance and Investment Strategies21 Questions
Exam 14: Event Planning21 Questions
Exam 15: Travel Arrangements21 Questions
Exam 16: Workplace Mail and Copying21 Questions
Exam 17: Job Search and Advancement21 Questions
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Chronological filing is a variation of numeric filing in which the records are arranged by reverse date order within a file folder.
Free
(True/False)
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Correct Answer:
True
Security measures should protect records from improper access, accidental loss, theft, damage, and unwanted destruction.
Free
(True/False)
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Correct Answer:
True
When names are identical, filing order is determined by address elements in this order:
Free
(Multiple Choice)
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Correct Answer:
B
Before storing any incoming record, the filer should check for a release mark.
(True/False)
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Which personal name would be first in alphabetic filing order?
(Multiple Choice)
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File labels should be keyed in all capital letters with no punctuation.
(True/False)
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An alphabetic filing system is advantageous because it is a direct access system.
(True/False)
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Every piece of paper created in a business is a record worth keeping.
(True/False)
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The most important criterion for judging a records management system is
(Multiple Choice)
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Which is the correct order for arranging these business and personal names in alphabetic filing order?
(Multiple Choice)
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Which is the correct order for arranging these numbers in terminal-digit filing order?
(Multiple Choice)
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Cross-referencing must be used when a record may be requested by a name that is different from the one by which the record was stored.
(True/False)
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Records have _____ value because they provide evidence of business transactions.
(Multiple Choice)
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The process of marking a record to indicate the filing segment and indexing units
Correct Answer:
Premises:
Responses:
(Matching)
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Which is the correct order for arranging these business and personal names in alphabetic filing order?
(Multiple Choice)
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Employee evaluations, payroll records, and patient histories are examples of _____ records.
(Multiple Choice)
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Outgoing correspondence should usually be filed by the name on the letterhead.
(True/False)
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