Question 1

A nonprofit corporation is formed to promote a civic, charitable, or artistic purpose.

Accepted Answer

A) True 
 B)False  True

Question 2

The ability to produce new ideas and to be original and imaginative is

Accepted Answer

A)  creativity. 
B)  critical thinking. 
C)  teamwork. 
D)  decision making. 
A)  creativity. 
B)  critical thinking. 
C)  teamwork. 
D)  decision making. A

Question 3

Match between columns
                        Premises: An inducement to act
The highest-ranking person in a company who reports to the board of directors and develops and implements strategic plans, makes major corporate decisions, and (often) oversees company operations
An arrangement in which two or more people complete the duties of one job position
Secrecy, privacy, or discretion
An officer of a company who is charged with the management of its affairs and conduct
An alternative to a traditional workweek that increases the number of hours per day and decreases the number of days worked
A variable work schedule in which all employees do not work a standard 9 a.m. to 5 p.m. day
A person who owns shares of stock in a company
The ability to begin and follow through on a project
A website, or part of a website, where an individual can share his or her thoughts and ideas on a variety of topics

Accepted Answer

The Answer of compressed workweek and blog and director and is...

Question 4

Organizations funded and managed by a local, state, or national government in order to carry out its functions are

Accepted Answer

A)  nonprofit corporations. 
B)  limited liability companies. 
C)  civic organizations. 
D)  government entities. 
A)  nonprofit corporations. 
B)  limited liability companies. 
C)  civic organizations. 
D)  government entities.

Question 5

A type of business that is owned and controlled by an individual is a sole proprietorship.

Accepted Answer

A) True 
 B)False

Question 6

Today's work environment is less culturally diverse than in the past.

Accepted Answer

A) True 
 B)False

Question 7

The first step in making effective decisions is to

Accepted Answer

A)  collect information. 
B)  generate alternatives or possible solutions. 
C)  define the problem. 
D)  assess the alternatives. 
A)  collect information. 
B)  generate alternatives or possible solutions. 
C)  define the problem. 
D)  assess the alternatives.

Question 8

An effective administrative professional will

Accepted Answer

A)  continue to learn through attending appropriate workshops and seminars. 
B)  participate in professional organizations. 
C)  accept new responsibilities with a positive attitude. 
D)  All of the above 
A)  continue to learn through attending appropriate workshops and seminars. 
B)  participate in professional organizations. 
C)  accept new responsibilities with a positive attitude. 
D)  All of the above

Question 9

The culture of an organization has little effect on employee attitudes or behaviors.

Accepted Answer

A) True 
 B)False

Question 10

_____ is training personnel to complete differing tasks within a department or unit or reassigning duties because of internal reorganization or restructuring of business operations.

Accepted Answer

A)  Job shadowing 
B)  Job enrichment 
C)  Cross-training 
D)  Flextime 
A)  Job shadowing 
B)  Job enrichment 
C)  Cross-training 
D)  Flextime

Question 11

An example of an intrinsic motivator is a

Accepted Answer

A)  raise or bonus. 
B)  letter of appreciation. 
C)  feeling of accomplishment. 
D)  All of the above 
A)  raise or bonus. 
B)  letter of appreciation. 
C)  feeling of accomplishment. 
D)  All of the above

Question 12

A _____ is a type of business that is a legal entity formed by following a process of incorporation set forth by state statutes.

Accepted Answer

A)  limited liability company (LL
C)  
B)  partnership 
C)  sole proprietorship 
D)  corporation 
A)  limited liability company (LL
C)  
B)  partnership 
C)  sole proprietorship 
D)  corporation

Question 13

The outcome or product of a problem, concern, or issue that must be addressed and solved is a(n)

Accepted Answer

A)  decision. 
B)  plan. 
C)  discussion. 
D)  event. 
A)  decision. 
B)  plan. 
C)  discussion. 
D)  event.

Question 14

The U.S. Department of Labor lists administrative assistant as one of the largest occupations in the United States.

Accepted Answer

A) True 
 B)False

Question 15

Outsourcing occurs when a business produces its goods or offers its services from operations in one country although its business operations may be headquartered in another country.

Accepted Answer

A) True 
 B)False

Question 16

The virtual office has no physical form and allows you to work in your car, at a coffee shop, or at an out-of-town location such as a hotel.

Accepted Answer

A) True 
 B)False

Question 17

About 30 percent of administrative professionals work in service industries.

Accepted Answer

A) True 
 B)False

Question 18

Job opportunities for administrative professionals are expected to decrease during this decade.

Accepted Answer

A) True 
 B)False

Question 19

Advances in technology have allowed administrative professionals to accomplish more work in the same amount of time.

Accepted Answer

A) True 
 B)False

Question 20

Which strategy demonstrates customer focus?

Accepted Answer

A)  showing respect for customers 
B)  seeking customer input 
C)  going the extra mile to maintain good relationships 
D)  All of the above 
A)  showing respect for customers 
B)  seeking customer input 
C)  going the extra mile to maintain good relationships 
D)  All of the above

A nonprofit corporation is formed to promote a civic, charitable, or artistic purpose.

The ability to produce new ideas and to be original and imaginative is

Organizations funded and managed by a local, state, or national government in order to carry out its functions are

A type of business that is owned and controlled by an individual is a sole proprietorship.

Today's work environment is less culturally diverse than in the past.

The first step in making effective decisions is to

An effective administrative professional will

The culture of an organization has little effect on employee attitudes or behaviors.

_____ is training personnel to complete differing tasks within a department or unit or reassigning duties because of internal reorganization or restructuring of business operations.

An example of an intrinsic motivator is a

A _____ is a type of business that is a legal entity formed by following a process of incorporation set forth by state statutes.

The outcome or product of a problem, concern, or issue that must be addressed and solved is a(n)

The U.S. Department of Labor lists administrative assistant as one of the largest occupations in the United States.

Outsourcing occurs when a business produces its goods or offers its services from operations in one country although its business operations may be headquartered in another country.

The virtual office has no physical form and allows you to work in your car, at a coffee shop, or at an out-of-town location such as a hotel.

About 30 percent of administrative professionals work in service industries.

Job opportunities for administrative professionals are expected to decrease during this decade.

Advances in technology have allowed administrative professionals to accomplish more work in the same amount of time.

Which strategy demonstrates customer focus?

Your Professional Image

Workplace Teams

Self-Management

Ethical Theories and Behaviors

Leadership

Customer Service

Written Communication

Verbal Communication and Presentations

Global Communication - Technology and Etiquette

Records Management

Managing Electronic Records

Personal Finance and Investment Strategies

Event Planning

Travel Arrangements

Workplace Mail and Copying

Job Search and Advancement

Filters

Exam 1: The Workplace - Constantly Changing

A nonprofit corporation is formed to promote a civic, charitable, or artistic purpose.

The ability to produce new ideas and to be original and imaginative is

Organizations funded and managed by a local, state, or national government in order to carry out its functions are

A type of business that is owned and controlled by an individual is a sole proprietorship.

Today's work environment is less culturally diverse than in the past.

The first step in making effective decisions is to

An effective administrative professional will

The culture of an organization has little effect on employee attitudes or behaviors.

_____ is training personnel to complete differing tasks within a department or unit or reassigning duties because of internal reorganization or restructuring of business operations.

An example of an intrinsic motivator is a

A _____ is a type of business that is a legal entity formed by following a process of incorporation set forth by state statutes.

The outcome or product of a problem, concern, or issue that must be addressed and solved is a(n)

The U.S. Department of Labor lists administrative assistant as one of the largest occupations in the United States.

Outsourcing occurs when a business produces its goods or offers its services from operations in one country although its business operations may be headquartered in another country.

The virtual office has no physical form and allows you to work in your car, at a coffee shop, or at an out-of-town location such as a hotel.

About 30 percent of administrative professionals work in service industries.

Job opportunities for administrative professionals are expected to decrease during this decade.

Advances in technology have allowed administrative professionals to accomplish more work in the same amount of time.

Which strategy demonstrates customer focus?

Your Professional Image

Workplace Teams

Self-Management

Ethical Theories and Behaviors

Leadership

Customer Service

Written Communication

Verbal Communication and Presentations

Global Communication - Technology and Etiquette

Records Management

Managing Electronic Records

Personal Finance and Investment Strategies

Event Planning

Travel Arrangements

Workplace Mail and Copying

Job Search and Advancement

Filters