Question 1

Which of the following statements about illegal and inappropriate interview questions is accurate?

Accepted Answer

A) Inappropriate questions become illegal only when a court of law determines that the employer is asking them with the intent to discriminate. 
B) In addition to federal laws prohibiting employment discrimination,many state and city laws prohibit employment discrimination based on factors such as sexual orientation. 
C) Most illegal interview questions are asked innocently by inexperienced interviewers. 
D) All these statements are accurate. 
A) Inappropriate questions become illegal only when a court of law determines that the employer is asking them with the intent to discriminate. 
B) In addition to federal laws prohibiting employment discrimination,many state and city laws prohibit employment discrimination based on factors such as sexual orientation. 
C) Most illegal interview questions are asked innocently by inexperienced interviewers. 
D) All these statements are accurate.

Question 2

What is the most common type of hiring/placement interview?

Accepted Answer

A) Online interviews 
B) Panel interviews 
C) One-on-one interviews 
D) Stress interviews 
A) Online interviews 
B) Panel interviews 
C) One-on-one interviews 
D) Stress interviews

Question 3

A former supervisor has already agreed to be one of your references.What should you do after a job interview?

Accepted Answer

A) Do nothing.Your former supervisor will let you know if he or she is contacted. 
B) Call your former supervisor to urge a highly favorable recommendation since you really want this job. 
C) Write an e-mail message to your former supervisor to describe the position and company and to review what to stress to the prospective employer. 
D) Ask your former supervisor to call the employer immediately so that your reference comes in before anyone else's. 
A) Do nothing.Your former supervisor will let you know if he or she is contacted. 
B) Call your former supervisor to urge a highly favorable recommendation since you really want this job. 
C) Write an e-mail message to your former supervisor to describe the position and company and to review what to stress to the prospective employer. 
D) Ask your former supervisor to call the employer immediately so that your reference comes in before anyone else's.

Question 4

Which of the following is an example of a behavioral interview question?

Accepted Answer

A) Who in your life has most inspired you and why? 
B) An irate customer is demanding her money back.How would you handle the situation? 
C) Tell me about a time when you solved a difficult problem. 
D) Describe your ideal work environment. 
A) Who in your life has most inspired you and why? 
B) An irate customer is demanding her money back.How would you handle the situation? 
C) Tell me about a time when you solved a difficult problem. 
D) Describe your ideal work environment.

Question 5

________ questions help employers test your thought processes and logical thinking by giving you a hypothetical scenario and asking how you would handle it.

Accepted Answer

The answer of ________ questions help employers test your thought...

Question 6

You are asked on a job application why you left your previous position.What is the best response to this question?

Accepted Answer

A) Confidential 
B) To accept a position with more responsibility 
C) For personal reasons 
D) Didn't get along with coworkers 
A) Confidential 
B) To accept a position with more responsibility 
C) For personal reasons 
D) Didn't get along with coworkers

Question 7

If you feel extremely nervous about a job interview,bring a friend or relative along with you to help put you at ease.

Accepted Answer

A) True 
 B)False

Question 8

Lewis is being interviewed by a panel of four interviewers.When answering questions,he should maintain contact only with the person who asks the question.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following statements about screening interviews is most accurate?

Accepted Answer

A) Remember that a screening interview is not as important as a face-to-face interview,so you can relax during it. 
B) Employers use screening interviews to determine whether a job applicant should move on to the next step in the interview process. 
C) To be effective,screening interviews must take place in person. 
D) Screening interviews are not widely used because they are time-consuming and costly. 
A) Remember that a screening interview is not as important as a face-to-face interview,so you can relax during it. 
B) Employers use screening interviews to determine whether a job applicant should move on to the next step in the interview process. 
C) To be effective,screening interviews must take place in person. 
D) Screening interviews are not widely used because they are time-consuming and costly.

Question 10

If you are asked an inappropriate question during an interview,it is best to refuse to answer it.

Accepted Answer

A) True 
 B)False

Question 11

Yasmin knows that nonverbal messages can create powerful impressions on people during a job interview.What should she do to ensure that her nonverbal behavior impresses her interviewer?

Accepted Answer

A) Chew gum because doing so will make her look casual and relaxed. 
B) Avoid direct eye contact to show respect to the interviewer. 
C) Turn off her smartphone before the interview. 
D) Smile the entire time to demonstrate her friendliness and enthusiasm. 
A) Chew gum because doing so will make her look casual and relaxed. 
B) Avoid direct eye contact to show respect to the interviewer. 
C) Turn off her smartphone before the interview. 
D) Smile the entire time to demonstrate her friendliness and enthusiasm.

Question 12

When following up after an interview,you should avoidadding new information about your qualifications or experiences.

Accepted Answer

A) True 
 B)False

Question 13

What should you do immediately after leaving the interview?

Accepted Answer

A) Text the interviewer a thank-you message. 
B) Make notes of what was said in case you are called back for a second interview. 
C) Call your references. 
D) Cancel any scheduled interviews with other companies. 
A) Text the interviewer a thank-you message. 
B) Make notes of what was said in case you are called back for a second interview. 
C) Call your references. 
D) Cancel any scheduled interviews with other companies.

Question 14

Carlene wants to conduct research on a company she'll be interviewing with next week.Where should she look for information?

Accepted Answer

A) The potential employer's website 
B) Social media such as Twitter,Facebook,and LinkedIn 
C) News sources,trade journals and industry directories 
D) Carlene should consult all these sources for information about the company. 
A) The potential employer's website 
B) Social media such as Twitter,Facebook,and LinkedIn 
C) News sources,trade journals and industry directories 
D) Carlene should consult all these sources for information about the company.

Question 15

When explaining the reasons for leaving a former position,use positive or ________ language.

Accepted Answer

The answer of When explaining the reasons for leaving a...

Question 16

What should you aim to do in an interview follow-up message?

Accepted Answer

A) Let the employer know your preferred start date. 
B) Show that you really want the job and that you are qualified for it. 
C) Build up the interviewer's ego. 
D) ​All of these. 
A) Let the employer know your preferred start date. 
B) Show that you really want the job and that you are qualified for it. 
C) Build up the interviewer's ego. 
D) ​All of these.

Question 17

When asked about your plans for the future,discuss both personal and professional goals.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is one of an employer's primary goals in conducting an interview?

Accepted Answer

A) Assessing how you will fit into the organization's culture 
B) Determining how long it will take for you to get promoted within the company 
C) Making you uncomfortable to see how you perform under stress 
D) Convincing you to accept the position on the spot 
A) Assessing how you will fit into the organization's culture 
B) Determining how long it will take for you to get promoted within the company 
C) Making you uncomfortable to see how you perform under stress 
D) Convincing you to accept the position on the spot

Question 19

Greg was interviewed by a team of five people for a management position.What type of hiring/placement interview is this?

Accepted Answer

A) Panel interview 
B) Group interview 
C) Stress interview 
D) Sequential interview 
A) Panel interview 
B) Group interview 
C) Stress interview 
D) Sequential interview

Question 20

Arriving on time for your interview,being courteous,dressing appropriately,and greeting the receptionist confidently are examples of positive ________ messages.

Accepted Answer

The answer of Arriving on time for your interview,being courteous,dressing...

Which of the following statements about illegal and inappropriate interview questions is accurate?

What is the most common type of hiring/placement interview?

A former supervisor has already agreed to be one of your references.What should you do after a job interview?

Which of the following is an example of a behavioral interview question?

________ questions help employers test your thought processes and logical thinking by giving you a hypothetical scenario and asking how you would handle it.

You are asked on a job application why you left your previous position.What is the best response to this question?

If you feel extremely nervous about a job interview,bring a friend or relative along with you to help put you at ease.

Lewis is being interviewed by a panel of four interviewers.When answering questions,he should maintain contact only with the person who asks the question.

Which of the following statements about screening interviews is most accurate?

If you are asked an inappropriate question during an interview,it is best to refuse to answer it.

Yasmin knows that nonverbal messages can create powerful impressions on people during a job interview.What should she do to ensure that her nonverbal behavior impresses her interviewer?

When following up after an interview,you should avoidadding new information about your qualifications or experiences.

What should you do immediately after leaving the interview?

Carlene wants to conduct research on a company she'll be interviewing with next week.Where should she look for information?

When explaining the reasons for leaving a former position,use positive or ________ language.

What should you aim to do in an interview follow-up message?

When asked about your plans for the future,discuss both personal and professional goals.

Which of the following is one of an employer's primary goals in conducting an interview?

Greg was interviewed by a team of five people for a management position.What type of hiring/placement interview is this?

Arriving on time for your interview,being courteous,dressing appropriately,and greeting the receptionist confidently are examples of positive ________ messages.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Résumés, and Cover Letters

Filters

Exam 16: Interviewing and Following Up

Which of the following statements about illegal and inappropriate interview questions is accurate?

What is the most common type of hiring/placement interview?

A former supervisor has already agreed to be one of your references.What should you do after a job interview?

Which of the following is an example of a behavioral interview question?

________ questions help employers test your thought processes and logical thinking by giving you a hypothetical scenario and asking how you would handle it.

You are asked on a job application why you left your previous position.What is the best response to this question?

If you feel extremely nervous about a job interview,bring a friend or relative along with you to help put you at ease.

Lewis is being interviewed by a panel of four interviewers.When answering questions,he should maintain contact only with the person who asks the question.

Which of the following statements about screening interviews is most accurate?

If you are asked an inappropriate question during an interview,it is best to refuse to answer it.

Yasmin knows that nonverbal messages can create powerful impressions on people during a job interview.What should she do to ensure that her nonverbal behavior impresses her interviewer?

When following up after an interview,you should avoidadding new information about your qualifications or experiences.

What should you do immediately after leaving the interview?

Carlene wants to conduct research on a company she'll be interviewing with next week.Where should she look for information?

When explaining the reasons for leaving a former position,use positive or ________ language.

What should you aim to do in an interview follow-up message?

When asked about your plans for the future,discuss both personal and professional goals.

Which of the following is one of an employer's primary goals in conducting an interview?

Greg was interviewed by a team of five people for a management position.What type of hiring/placement interview is this?

Arriving on time for your interview,being courteous,dressing appropriately,and greeting the receptionist confidently are examples of positive ________ messages.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Writing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Report and Research Basics

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search, Résumés, and Cover Letters

Filters