Question 1

Goals are smaller, behaviorally specific sub-objectives.

Accepted Answer

A) True 
 B)False

Question 2

Power that is attained because of one's position and vested authority is called _______ power.

Accepted Answer

A)  reward 
B)  expert 
C)  legitimate 
D)  coercive 
E)  referent 
A)  reward 
B)  expert 
C)  legitimate 
D)  coercive 
E)  referent

Question 3

_________ is when the external environment provides an agency with the authorization to perform its function.

Accepted Answer

A)  Appropriation 
B)  Legitimation 
C)  Sanction 
D)  Adjudication 
A)  Appropriation 
B)  Legitimation 
C)  Sanction 
D)  Adjudication

Question 4

The following is (are) true about systems theories:

Accepted Answer

A)  They stress the importance of the environment and the impact of other systems. 
B)  They minimize the interactions of the various subsystems involved. 
C)  Irrational, spontaneous interactions are discouraged. 
D)  All of the above 
E)  a and b only 
A)  They stress the importance of the environment and the impact of other systems. 
B)  They minimize the interactions of the various subsystems involved. 
C)  Irrational, spontaneous interactions are discouraged. 
D)  All of the above 
E)  a and b only

Question 5

One of the specific suggestions in the text to advocate for clients involved with managed care issues is to ensure patients' access to detailed information about coverage and treatment options.

Accepted Answer

A) True 
 B)False

Question 6

Impact objectives are the organization's tally of activities provided or services rendered.

Accepted Answer

A) True 
 B)False

Question 7

Feminist theories involve the liberation of women and girls from discrimination based on gender.

Accepted Answer

A) True 
 B)False

Question 8

Goal______occurs when an organization moves in different directions from its original purpose.

Accepted Answer

A)  deposition 
B)  demolition 
C)  displacement 
D)  dissolution 
A)  deposition 
B)  demolition 
C)  displacement 
D)  dissolution

Question 9

The term "immigrant" is used to describe the status of an individual who has been granted the rights and privileges of being a citizen.

Accepted Answer

A) True 
 B)False

Question 10

Expert power is based on one's ability to provide positive outcomes and prevent negative outcomes.

Accepted Answer

A) True 
 B)False

Question 11

Neoclassical organizational theories originated at the beginning of the twentieth century.

Accepted Answer

A) True 
 B)False

Question 12

In systems theories,_____refers to the fact that there are many different means to the same end.

Accepted Answer

A)  boundary 
B)  relationship 
C)  equifinality 
D)  homeostasis 
A)  boundary 
B)  relationship 
C)  equifinality 
D)  homeostasis

Question 13

_________ is a "sin of service" defined as occurring when people follow the regulations without any hint of compromise

Accepted Answer

A)  Robotism 
B)  Rule Book 
C)  Condescension 
D)  Runaround 
A)  Robotism 
B)  Rule Book 
C)  Condescension 
D)  Runaround

Question 14

objectives are designed to provide a tangible outcome to benefit a target population

Accepted Answer

A)  Product 
B)  Service 
C)  Operational 
D)  Impact 
A)  Product 
B)  Service 
C)  Operational 
D)  Impact

Question 15

The object of the unethical agency political behavior strategy entitled is to place a person in a position where he or she will either fail outright or look ineffective.

Accepted Answer

A)  backstabbing 
B)  divide and conquer 
C)  set up 
D)  exclude the opposition 
A)  backstabbing 
B)  divide and conquer 
C)  set up 
D)  exclude the opposition

Question 16

Diversity must be a fact of life for today's organizations.

Accepted Answer

A) True 
 B)False

Question 17

In managed care,  ____________ is the provision of fixed payments made on a per-member per-month basis regardless of the use of services.

Accepted Answer

A)  capitation 
B)  qualification 
C)  cotquean 
D)  quadration 
A)  capitation 
B)  qualification 
C)  cotquean 
D)  quadration

Question 18

One of the most effective and ethical strategies in agency meetings is the divide and conquer tactic.

Accepted Answer

A) True 
 B)False

Question 19

A learning organization is flooded with information.

Accepted Answer

A) True 
 B)False

Question 20

All of the following were tips listed in the text on how a helping professional can survive in a bureaucracy except :

Accepted Answer

A)  Remember that bureaucrats are people with feelings. 
B)  Identify your career goals and determine whether they can be met in this system. 
C)  Keep yourself physically fit and mentally alert. 
D)  Be aware that you can change everything in time. 
A)  Remember that bureaucrats are people with feelings. 
B)  Identify your career goals and determine whether they can be met in this system. 
C)  Keep yourself physically fit and mentally alert. 
D)  Be aware that you can change everything in time.

Goals are smaller, behaviorally specific sub-objectives.

Power that is attained because of one's position and vested authority is called _______ power.

_________ is when the external environment provides an agency with the authorization to perform its function.

The following is (are) true about systems theories:

One of the specific suggestions in the text to advocate for clients involved with managed care issues is to ensure patients' access to detailed information about coverage and treatment options.

Impact objectives are the organization's tally of activities provided or services rendered.

Feminist theories involve the liberation of women and girls from discrimination based on gender.

Goal______occurs when an organization moves in different directions from its original purpose.

The term "immigrant" is used to describe the status of an individual who has been granted the rights and privileges of being a citizen.

Expert power is based on one's ability to provide positive outcomes and prevent negative outcomes.

Neoclassical organizational theories originated at the beginning of the twentieth century.

In systems theories,_____refers to the fact that there are many different means to the same end.

_________ is a "sin of service" defined as occurring when people follow the regulations without any hint of compromise

objectives are designed to provide a tangible outcome to benefit a target population

The object of the unethical agency political behavior strategy entitled is to place a person in a position where he or she will either fail outright or look ineffective.

Diversity must be a fact of life for today's organizations.

In managed care, ____________ is the provision of fixed payments made on a per-member per-month basis regardless of the use of services.

One of the most effective and ethical strategies in agency meetings is the divide and conquer tactic.

A learning organization is flooded with information.

All of the following were tips listed in the text on how a helping professional can survive in a bureaucracy except :

Introduction to Generalist Practice With Organizations and Communities

Stress and Time Management

Using Micro Skills With Organizations and Communities

Group Skills for Organizational and Community Change

Decision Making for Organizational Change

Implementing Organizational Change: Agency Policy, Projects, and Programs

Understanding Neighborhoods and Communities

Macro Practice in Communities

Evaluating Macro Practice

Advocacy and Social Action With Populations-At-Risk

Ethics and Ethical Dilemmas in Practice With Organizations and Communities

Using Supervision

Developing and Managing Agency Resources

Filters

Exam 5: Understanding Organizations

Goals are smaller, behaviorally specific sub-objectives.

Power that is attained because of one's position and vested authority is called _______ power.

_________ is when the external environment provides an agency with the authorization to perform its function.

The following is (are) true about systems theories:

One of the specific suggestions in the text to advocate for clients involved with managed care issues is to ensure patients' access to detailed information about coverage and treatment options.

Impact objectives are the organization's tally of activities provided or services rendered.

Feminist theories involve the liberation of women and girls from discrimination based on gender.

Goal______occurs when an organization moves in different directions from its original purpose.

The term "immigrant" is used to describe the status of an individual who has been granted the rights and privileges of being a citizen.

Expert power is based on one's ability to provide positive outcomes and prevent negative outcomes.

Neoclassical organizational theories originated at the beginning of the twentieth century.

In systems theories,_____refers to the fact that there are many different means to the same end.

_________ is a "sin of service" defined as occurring when people follow the regulations without any hint of compromise

objectives are designed to provide a tangible outcome to benefit a target population

The object of the unethical agency political behavior strategy entitled is to place a person in a position where he or she will either fail outright or look ineffective.

Diversity must be a fact of life for today's organizations.

In managed care, ____________ is the provision of fixed payments made on a per-member per-month basis regardless of the use of services.

One of the most effective and ethical strategies in agency meetings is the divide and conquer tactic.

A learning organization is flooded with information.

All of the following were tips listed in the text on how a helping professional can survive in a bureaucracy except :

Introduction to Generalist Practice With Organizations and Communities

Stress and Time Management

Using Micro Skills With Organizations and Communities

Group Skills for Organizational and Community Change

Decision Making for Organizational Change

Implementing Organizational Change: Agency Policy, Projects, and Programs

Understanding Neighborhoods and Communities

Macro Practice in Communities

Evaluating Macro Practice

Advocacy and Social Action With Populations-At-Risk

Ethics and Ethical Dilemmas in Practice With Organizations and Communities

Using Supervision

Developing and Managing Agency Resources

Filters